Acer Power SC Service Manual
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Acer Power SC Service Manual

Acer Power SC Service Manual

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See also: User Manual
AcerPower Sx/Sxb/Sc
Service Guide
Service guide files and updates are available
on the AIPG/CSD web; for more information,
please refer to
http://csd.acer.com.tw
PART NO.: 49.39J03.001
DOC. NO.:
SG3410003A
PRINTED IN TAIWAN

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  • Page 1 AcerPower Sx/Sxb/Sc Service Guide Service guide files and updates are available on the AIPG/CSD web; for more information, please refer to http://csd.acer.com.tw PART NO.: 49.39J03.001 DOC. NO.: SG3410003A PRINTED IN TAIWAN...

  • Page 2: Revision History

    Revision History Please refer to the table below for the updates made on AcerPower SX service guide. Date 01/11/2001 Chapter 5 01/20/2001 Chapter 1&6 02/09/2001 Appendix B 03/23/2001 Chapter 4 05/29/2001 Cover Chapter 2 Chapter 5 07/16/2001 Chapter 5 10/26/2001 Chapter 1, Chapter 5, AppA, Cover Chapter...
  • Page 3 Copyright Copyright © 2001 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of Acer Incorporated.
  • Page 4 Conventions The following conventions are used in this manual: Screen messages NOTE WARNING CAUTION IMPORTANT Denotes actual messages that appear on screen. Gives bits and pieces of additional information related to the current topic. Alerts you to any damage that might result from doing or not doing specific actions.
  • Page 5 DIFFERENT part number code to those given in the FRU list of this printed Service Guide. You MUST use the list provided by your regional Acer office to order FRU parts for repair and service of customer machines.

  • Page 7: Table Of Contents

    Chapter 1 System Specifications AcerPower Sx Features ..........2 AcerPower Sc Features .
  • Page 8 Table of Contents Chapter 5 Jumper and Connector Information AcerPower Sx/Sxb Jumpers and Connectors ......77 Connector Description .

  • Page 9: Chapter 1 System Specifications

    System Specifications Overview The AcerPower Sx is an Intel Pentium III or Cyrix III processor with socket-370 based micro-ATX, IBM PC/AT compatible system with LPC/PCI bus. Chapter 1 Chapter 1...

  • Page 10: Acerpower Sx Features

    AcerPower Sx Features Performance Intel Pentium® III, Celeron or Cyrix III processor with integrated L2 cache memory running at 500, 550 and 600 MHz or 533, 667, 733 MHz. Two Dual in-line memory module (DIMM) sockets that accept 32, 64, 128 and 256MB, 168-pin DIMM modules, allowing memory upgrade of up to 512 MB Power management function (Support for APM-1.2 for Non-ACPI Implementations, ACPI 1.0 compliant)

  • Page 11: Acerpower Sc Features

    AcerPower Sc Features Performance Intel Tualatin Pentium® III, Celeron Pocessor with integrated L2 cache memory running from 1.1GHz to 1.4 GHz. Dual in-line memory module (DIMM) sockets that accept 128MB, 256MB, and 512MB. 168-pin DIMM modules, allowing memory upgrade of up to 1GB Power management function (Support for ACPI compliant) Plug-and Play (PnP) feature On-board PCI master enhanced local bus IDE...

  • Page 12: Front Panel

    Front Panel The computer’s front panel consists of the following: Label Headphone/Earphone port CD-ROM tray Stop/Eject button Skip/Forward button CD-ROM LED Increase volume button Decrease volume button Turbo LED Power LED Hard disk drive LED Power button 3.5-inch floppy disk drive eject button 3.5-inch floppy disk drive 3.5-inch floppy disk drive LED Description...

  • Page 13: Rear Panel

    Rear Panel The computer’s rear panel consists of the following: Label PS/2 keyboard port USB ports Serial port VGA/Monitor port Speaker-out/Line-out port Line-in port Microphone-in port Add-on brackets System main power switch Voltage selector System power socket PS/2 mouse port LAN port Parallel port Game/MIDI port...

  • Page 14: Acerpower Sx Main Board Layout

    AcerPower Sx Main Board Layout Chapter 1...
  • Page 15 1. PS/2 keyboard and mouse port 2. USB/LAN port 3. Parallel/VGA/serial port 2 4. Game/MIDI port 5. Audio/CD connector 6. Fax/voice modem connector 7. PCI slots (three slots) 9. Wake on LAN connector 10. Serial port 1 11. SiS950 chipset 12.

  • Page 16: Acerpower Sc Main Board Layout

    AcerPower Sc Main Board Layout 1. IDE 1 connector 2. IDE 2 connector 3. Hard Disk Drive LED connector 4. RTC Battery 5. ROM 6. Optional USB ports 7. Floppy disk drive connector 8. SiS950 chipset 9. Wake on LAN connector 10.

  • Page 17: Keyboard

    Keyboard The keyboard has full-sized keys that include separate cursor keys, two Windows keys, and twelve function keys. Cursor keys The cursor keys, also called the arrow keys, let you move the cursor around the screen. They serve the same function as the arrow keys on the numeric keypad when the Num Lock is toggled off.

  • Page 18: Windows Keys

    Windows keys The keyboard has two keys that perform Windows-specific functions. Windows logo key Application key Description Start button. Combinations with this key perform special functions, such Windows + Tab: Activate the next Taskbar button Windows + E: Explores My Computer Windows + F: Finds a Document Windows + M: Minimizes All Shift + Windows + M: Undoes Minimize All...

  • Page 19: Hardware Specifications And Configurations

    0 MHz (If Stop CPU Clock in Sleep State in BIOS Setup is set to Enabled.) Processor voltage can be detected by the system without setting any jumper. Acer AcerPower Sx :V4.0, R01-A4 AcerPower Sc : R07-B3 Bulk mode flash ROM...
  • Page 20 BIOS Hotkey List Hotkey Alt+F4 Function Enable hidden page of BIOS Setup Utility Description Press in BIOS Setup Utility main menu screen, the Advanced Options menu then appears. The items on the Advanced Options menu are: Memory/Cache Options PnP/PCI Options Chips Options Chapter 1...

  • Page 21: System Memory

    This section has two table lists, system memory specification and the possible combinations of memory module. System Memory Item Memory socket number Support memory size per socket Support maximum memory size Support memory type Support memory speed Support memory voltage Support memory module package Support to parity check feature Support to Error Correction Code (ECC) feature...

  • Page 22: Cache Memory

    Cache Memory Item First-Level Cache Configurations Cache function control Second-Level Cache Configurations Below information is only applicable to system with installed Pentium III processor. L2 Cache RAM type L2 Cache RAM size L2 Cache RAM speed L2 Cache RAM voltage L2 Cache function control L2 Cache scheme Video Memory...

  • Page 23: Audio Interface

    Display Screen Resolution 800x600 800x600 1024x768 1024x768 1024x768 1280x1024 1280x1024 1280x1024 1600x1200 1600x1200 Audio Interface Item Audio controller Audio controller resident bus Audio function control Mono or stereo Resolution Compatibility Music synthesizer Sampling rate MPU-401 UART support Microphone jack Headphone jack IDE Interface Item IDE controller...

  • Page 24: Parallel Port

    Floppy disk drive Interface Item Floppy disk drive controller Floppy disk drive controller resident bus Support FDD format Parallel Port Item Parallel port controller Parallel port controller resident bus Number of parallel ports Support ECP/EPP Connector type Parallel port function control Optional ECP DMA channel (in BIOS Setup) Optional parallel port I/O address...

  • Page 25: Memory Address Map

    USB Port Item Universal HCI USB Class Memory Address Map Address 000000 - 07FFFF 080000 - 09FFFF 0A0000 - 0BFFFF 0C0000 - 0C7FFF 0C8000 - 0DFFFF 0E0000 - 0EFFFF 0F0000 - 0FFFFF 100000 - UPPER LIMIT UPPER LIMIT - 4GBytes PCI INTx# and IDSEL Assignment Map PCI INTx # INTA#...

  • Page 26: Irq Assignment Map

    I/O Address Map Hex Range 000-01F 020-021 040-043 060-060 061-061 070-071 080-08F 0A0-0A1 0C0-0DF 0F0-0FF 170-177 1F0-1F7 278-27F 2F8-2FF 378-37F 3F0-3F5 3F6-3F6 3F7-3F7 3F8-3FF 0CF8 0CFC 778-77A IRQ Assignment Map IRQx IRQ0 Timer IRQ1 Keyboard IRQ2 Cascade Interrupt Control IRQ3 Serial Alternate IRQ4 Serial Primary...

  • Page 27: Drq Assignment Map

    DRQ Assignment Map DRQx DRQ0 DRQ1 DRQ2 DRQ3 DRQ4 DRQ5 DRQ6 DRQ7 NOTE: N - Not be used Main Board Major Chips Item System core logic Video controller Super I/O controller Audio controller LAN controller HDD controller Keyboard controller Environmental Requirements Item Temperature Operating...
  • Page 28 Switching Power Supply 102W Input Frequency 50MHz 60MHz Input Voltage 100 - 120 VRMS 200 - 240 VRMS Input Current NOTE: Measure at line input 90 VRMS and maximum load condition. Output Requirements +12V -12V +3.3V +5Vaux NOTE: AcerPower Sc is using 145W power supply. Frequency Variation Range 47MHz to 53MHz 57MHz to 63MHz...

  • Page 29: Power Management Function (Acpi Support Function)

    Power Management Function (ACPI support function) Device Standby Mode Independent power management timer for hard disk drive devices (0-15 minutes, time step=1 minute). Hard disk drive goes into Standby mode (for ATA standard interface). Disable V-sync to control the VESA DPMS monitor. Resume method: device activated (Keyboard for DOS, keyboard &...
  • Page 30 Chapter 1...

  • Page 31: Chapter 2 System Utilities

    Chapter 2 System Utilities Most systems are already configured by the manufacturer or the dealer. There is no need to run Setup when starting the computer unless you get a Run Setup message. The Setup program loads configuration values into the battery-backed nonvolatile memory called CMOS RAM. This memory area is not part of the system RAM.

  • Page 32: Entering Setup

    Entering Setup To enter Setup, press the key combination NOTE: You must press The Setup Utility main menu then appears: The system supports two BIOS Utility levels: Basic and Advanced. The above screen is the BIOS Utility Basic Level screen. It allows you to view and change only the basic configuration of your system. If you are an advanced user, you may want to check the detailed configuration of your system.
  • Page 33 The command line at the bottom of the menu tells you how to move within a screen and from one screen to another. To select an option, move the highlight bar by pressing Press to move to the next page or To change a parameter setting, press Press to return to the main menu.

  • Page 34: System Information

    System Information The following screen appears if you select System Information from the main menu. Processor ... Pentium III Processor Speed ... 500E MHz Level 1 Cache ... 32 KB, Enabled Level 2 Cache... 256 KB, Enabled Diskette Drive A ... 1.44 MB 3.5-inch Diskette Drive B ...
  • Page 35 Parameter Total Memory Specifies the total amount of onboard memory. The memory size is automatically detected by BIOS during the POST. If you install additional memory, the system automatically adjusts this parameter to display the new memory size. 1st Bank Indicates the type of DRAM installed in the DIMM 1 socket.

  • Page 36: Product Information

    *System BIOS ID... R06-A1 BIOS Release Date... April 16,01 NOTE: This screen can be seen on Acer Power Sxb model. The Product Information menu contains general data about the system, such as the product name, serial number, BIOS version, etc. These information is necessary for troubleshooting (maybe required when asking for technical support).
  • Page 37 The following table describes the parameters found in this menu: Parameter Product Name System S/N Main Board ID Main Board S/N System BIOS Version SMBIOS version System BIOS ID BIOS Release Date Chapter 2 Description Displays the model name of your system. Displays your system’s serial number.

  • Page 38: Disk Drives

    Disk Drives Select Disk Drives from the main menu to configure the drives installed in your system. The following screen shows the Disk Drives menu: Diskette Drive A ... [1.44MB 3.5-inch] Diskette Drive B ... [None] ! IDE Primary Channel Master ! IDE Primary Channel Slave ! IDE Secondary Channel Master ! IDE Secondary Channel Slave...

  • Page 39: Ide Primary/Secondary Channel Master/Slave

    IDE Primary/Secondary Channel Master/Slave The following screen appears if you select any of the IDE drive parameters: Device Detection Mode ... [Auto] Device Type... Hard Disk Cylinder ... [8354] Head... [ 16] Sector... [ 63] Size ... [4311] M.B. Hard Disk LBA Mode ... [Auto] *Hard Disk Block Mode ...
  • Page 40 Parameter Hard Disk Block Mode This function enhances disk performance depending on the hard disk in use. If you set this parameter to Auto, the BIOS utility automatically detects if the installed hard disk drive supports the Block Mode function. If supported, it allows data transfer in blocks (multiple sectors) at a rate of 256 bytes per cycle.

  • Page 41: Onboard Peripherals

    Onboard Peripherals The Onboard Peripherals menu allows you to configure the onboard devices. Selecting this option from the main menu displays the following screen: Serial Port 1 ... [Disabled] Base Address ... [----] IRQ ... [-] Serial Port 2 ... [Enabled ] Base Address ...
  • Page 42 Onboard Modem Chip ... [Disabled] Onboard Ethernet Chip ... [Enabled] NOTE: This screen can be seen on Acer Power Sxb model. The following table describes the parameters found in this menu. Settings in boldface are the default and suggested settings.
  • Page 43 Parameter Operation Mode Lets you set your parallel port’s operation mode. This parameter is configurable only if the Parallel Port parameter is enabled. ECP DMA Channel Allows you to assign a DMA channel for the ECP parallel port function. This parameter is configurable only if you select the Extended Capabilities Port (ECP) as the operation mode.

  • Page 44: Power Management

    Power Management The Power Management menu lets you configure the system power-management feature. It works only under APM mode. IMPORTANT: If an ACPI-aware operating system such as Windows 98 or Windows 2000 is installed in ACPI mode, the operating system will use the ACPI interfaces. Then the settings in Power Management page is non-effective.
  • Page 45 Parameter Modem Ring Indicator PCI Power Management Restart on AC/ Power Failure Chapter 2 Description Wakes the system from Sleep mode once any fax/modem activity is detected. Allows the system to be awaken by the PME function. Options Enabled or Disabled Enabled or Disabled Enabled or Disabled...

  • Page 46: Boot Options

    Boot Options This option allows you to specify your preferred settings for bootup. The following screen appears if you select Boot Options from the main menu: Boot Sequence 1st. [Floppy Disk A:]! 2nd.[Hard Disk C:] ! 3rd.[IDE CD-ROM] ! Fast Boot...[ Auto ] Silent Boot ...[Enabled ] Num Lock After Boot...[Enabled ] Memory Test...[Disabled]...

  • Page 47: Date And Time

    Date and Time The following screen appears if you select the Date and Time option from the main menu: Date ...[Mon Jan 03, 2000] Time ...[HH:MM:SS] The following table describes the parameters found in this menu: Parameter Date Lets you set the date following the weekday- month-day-year format.

  • Page 48: System Security

    System Security The Setup program has a number of security features to prevent unauthorized access to the system and its data. The following screen appears if you select System Security from the main menu: Supervisor Password...[None] User Password ...[-----] Disk Drive Controller Floppy Drive ...

  • Page 49: Setting A Password

    Setting a Password Enter the BIOS utility and select “System Security” . Highlight the “Supervisor Password” parameter and press Enter. The following screen appears: Enter your Password twice. The Password may be up to 7 characters long. Enter Password ...["""""""] Enter Password again...["""""""] Set or Change Password NOTE: You can enable the “User Password”...

  • Page 50: Changing Or Removing The Password

    Changing or Removing the Password If you want to change one of your passwords, do the following: Enter the BIOS utility and select “System Security”. Highlight the “Supervisor Password” parameter (for Supervisor password) or the “User Password” parameter (a Supervisor Password must be set first before you can change the User password). The Password menu appears.

  • Page 51: Advanced Options

    Advanced Options NOTE: The Advanced Options menu is only available if you press F8 or Alt + F4 in the main menu. The “Advanced Options” menu allows you to configure the system memory and PCI device settings. The following screen shows the Advanced Options parameters: ! Memory/Cache Options ! PnP/PCI Options CAUTION: Do not change any settings in the Advanced Options menu if you are not a qualified technician to...
  • Page 52 The following table describes the parameters found in this sub-menu. Settings in boldface are the default and suggested settings. Parameter Level 1 Cache (processor Cache) Level 2 Cache Memory at 15MB-16MB Reserved for Description Lets you enable or disable the primary cache memory, i.e., the processor memory.

  • Page 53: Pnp/Pci Options

    PnP/PCI Options The PnP/PCI Options menu allows you to specify the settings for your PCI devices. Selecting this option displays the following screen: PCI IRQ Setting ... [Auto] PCI Slot 1 ...[--] [--] [--] [--] PCI Slot 2 ...[--] [--] [--] [--] PCI Slot 3 ...[--] [--] [--] [--] PCI IRQ Sharing...

  • Page 54: Chipset Settings

    Parameter Plug and Play OS Set to Yes if the computer is running on Win95/ Win98 or Win2000. For any other OS, set to No. Reset Resource When enabled, avoids IRQ conflict when installing Assignments non-PnP and PnP PCI cards. This clears all resource assignments and allows BIOS to reassign resources to all installed PnP devices the next time the system boots.

  • Page 55: Load Default Settings

    Parameter Spread Spectrum In order to force EMI pass, this function allows frequency to modulate in an acceptable range. Memory Stable Register This function enables memory run in stable status. RIMM TRDLY value This field defines the minimum round trip propagation time of the RAMbus channel in unit of Rambus clocks.

  • Page 56: Abort Settings Change

    Abort Settings Change Selecting the Abort Settings Change option from the main menu displays the following dialog box: Choosing Yes discards all the changes that you have made and reverts the parameters to their previously saved settings. Choosing No returns you to the main menu. BIOS retains all changes that you have made. Abort Settings Change Do you really want to abort settings change? *[Yes]...

  • Page 57: Exiting Setup

    Exiting Setup To exit the BIOS utility, simply press Esc . The following dialog box appears: Select Yes to exit Setup. Select No to return to the main menu. If you have made changes in the parameter settings, you will be asked if you want to keep the changes made to the BIOS. Select Yes to save your changes before you exit Setup.
  • Page 58 Chapter 2...

  • Page 59: Machine Disassembly And Replacement

    Machine Disassembly and Replacement This chapter contains step-by-step procedures on how to disassemble the AcerPower Sx for maintenance and troubleshooting. To disassemble the computer, you need the following tools: Wrist grounding strap and conductive mat for preventing electrostatic discharge Flat-bladed screwdriver Phillips screwdriver Hexagonal screwdriver Plastic stick...

  • Page 60: Removing A Dimm

    Removing a DIMM Press the holding clips on both sides of the socket outward to release the DIMM. Gently pull the DIMM out of the socket. NOTE: The system automatically detects the amount of memory installed. Run Setup to view the new value for total system memory and make a note of it.

  • Page 61: Removing The Cpu Fan-Sink And Cpu Board

    Removing the CPU Fan-sink and CPU Board Detach the fan-sink and fan from the CPU. Pull up the socket lever. Chapter 3...
  • Page 62 Remove the CPU. Chapter 3...

  • Page 63: Opening The Housing

    Opening the Housing IMPORTANT: Turn off the system power (unplug the power cord) before opening the system or connecting or removing any peripheral device. Place the system unit on a flat, steady surface. Remove the four screws from the rear panel. Set the screws aside. You will need them when replacing the housing cover.

  • Page 64: Removing An Expansion Board

    Removing an Expansion Board Remove the screw on the bracket of an expansion board. Set the screw aside. You will need it when replacing the expansion board. Gently pull out the board to remove it from the expansion slot. Chapter 3...

  • Page 65: Removing A 3.5-Inch Drive

    Removing a 3.5-inch Drive Follow these steps to install a 3.5-inch diskette drive or a hard disk drive: Disconnect the disk drive cables and the power cable. Chapter 3...
  • Page 66 Remove the 3.5-inch drive frame from the housing by pressing the tab on top and pivoting the frame outward. NOTE: A metal drive cover should be pulled out before you install a new drive into an empty 3.5-inch bay. This cover should be removed if a 3.5-inch drive is installed.

  • Page 67: Removing A 5.25-Inch Drive

    Removing a 5.25-inch Drive To remove a 5.25-inch diskette drive or a CD-ROM drive: Disconnect the diskette drive cable and the power cable. Remove the screws on the sides and gently pull out the diskette drive or CD-ROM to remove it from the housing.

  • Page 68: Removing The Main Board

    Removing the Main board Lay the housing on its side with the open area facing upward. Remove all the necessary screws and carefully pull out the main board. Chapter 3...

  • Page 69: Removing A Daughterboard

    Removing a Daughterboard Remove the two screws from the daughterboard. Pull up the daughterboard. Chapter 3...
  • Page 70 Chapter 3...

  • Page 71: Chapter 4 Troubleshooting

    Troubleshooting This chapter provides troubleshooting information for AcerPower Sx model: Power-On Self-Test (POST) Index of Error Messages Index of Error Codes and Error Beeps Index of Error Symptoms Undetermined Problems Chapter 4 Chapter 4...

  • Page 72: Power-On Self-Test (Post)

    Power-On Self-Test (POST) Each time you turn on the system, the Power-on Self Test (POST) is initiated. Several items are tested during POST, but is for the most part transparent to the user. The Power-On Self Test (POST) is a BIOS procedure that boots the system, initializes and diagnoses the system components, and controls the operation of the power-on password option.

  • Page 73: Post Check Points

    When POST executes a task, it uses a series of preset numbers called check point to be latched at port 80h, indicating the stages it is currently running. This latch can be read and shown on a debug board. Table D-1 describes the Acer common tasks carried out by POST. A unique check point number represents each task.
  • Page 74 Copy F-seg from ROM into shadow RAM Process VGA shadow region Check CPU brand, ID and external frequency 1. Displays Acer (or OEM) logo (if necessary) 2. Displays Acer copyright message (if necessary). 3. Displays BIOS serial number. Hook INT 1CH for Quiet Boot.
  • Page 75 Check Point 1. Enables NMI 2. Checks parity, if set 3. Clear screen 1. Checks power-on password 2. Displays configuration mode table 3. Clear memory buffer used for POST Bootint Chapter 4 Description...

  • Page 76: Post Error Messages List

    POST Error Messages List If you cannot run the diagnostics program tests but did receive a POST error message, use “POST Error Messages List” to diagnose system problems. If you did not receive any error message, look for a description of your error symptoms in “Error Symptoms List”...
  • Page 77 BIOS Messages IDE Drive 0 Error IDE Drive 1 Error IDE Drive 2 Error IDE Drive 3 Error IRQ Setting Error Expansion ROM Allocation Fail I/O Resource Conflict(s) Memory Resource Conflict(s) PCI Device Error PS/2 Pointing Device Interface Error PS/2 Pointing Device Error DMI Table Was Destroyed Press CTRL + ALT + DEL key to enter Setup or F1 key to continue...

  • Page 78: Error Symptoms List

    Error Symptoms List NOTE: To diagnose a problem, first find the error symptom in the left column. If directed to a check procedure, replace the FRU indicated in the check procedure. If no check procedure is indicated, the first Action/ FRU listed in right column is the most likely cause Error Symptom NOTE: Normally, the processor fan should be operative, and the processor clock setting should be...
  • Page 79 Error Symptom Diskette drive read/write error. Diskette drive LED comes on for more than 2 minutes when reading data. Diskette drive LED fails to light, and the drive is unable to access for more than 2 minutes. Diskette drive test failed. NOTE: Ensure hard disk drive is configured correctly in BIOS Setup, cable/jumper are set correctly before diagnosing any hard disk drive problems.
  • Page 80 Error Symptom CD/DVD-ROM drive can play audio CD but no sound output. Real-time clock is inaccurate. Audio software program invokes but no sound comes from speakers. Modem ring cannot wake up system from suspend mode. Data/fax modem software program invokes but cannot receive/send data/fax Fax/voice modem software program invokes but has no sound output.
  • Page 81 Error Symptom Execute “Load BIOS Default Settings” in BIOS Setup to confirm ports presence before diagnosing any parallel/serial ports problems. Serial or parallel port loop-back test failed. Printing failed. Printer problems. Some or all keys on keyboard do not work. Pressing power switch does not turn off system.

  • Page 82: Error Beep Definition

    Error Beep Definition Beep Code Error Message 2-1-2-2 DMA test failure 2-1-1-1 8742 KBC failure 2-1-2-1 Refresh failure 2-1-1-2 Shutdown byte R/W failure 2-2-2-1 Base 128K memory test failure 2-2-1-2 Flash ROM BIOS failure Beep Code Warning Message 2-1-1 Com Port Boot Beep Code Warning Message 2-2-1-1-1...

  • Page 83: Boot Block Update Function Error Beep Definition

    Boot Block Update Function Error Beep Definition If any error occurred during boot block update process, the system will issue specific error beeps and accompanied with an error code to port 80h to indicate the error type. Below is the error codes/error beeps list.

  • Page 84: Undetermined Problems

    Check all cables and connectors for proper installation. If the jumpers, switches and voltage settings are correct, remove or disconnect the following, one at a time: 10. Non-Acer devices External devices Any adapter card (modem card, LAN card or video card, if installed)

  • Page 85: Jumper And Connector Information

    Jumper and Connector Information AcerPower Sx/Sxb Jumpers and Connectors Refer to the following figure for the location of the jumpers and connectors on the main board: NOTE: SW1 and JP11 are only available in 99129-1M PCB. NOTE: AcerPower Sx and AcerPower Sxb were using the same mainboard with different part number because the BIOS used by both models were also different.

  • Page 86: Connector Description

    Connector Description Connector No. PS/2 USB/LAN ATX power connector COM port Parallel/VGA/serial port 2 IDE2 IDE1 GAME/MIDI CN11 Audio CD connector CN12 Floppy Disk Drive CN13 Hard Disk Drive LED CN16 Fax voice modem CN18 WAKE ON LAN CN19 36-pin USB/AUDIO connector CN20 RF connector CN21...

  • Page 87: Acerpower Sc Jumpers And Connectors

    AcerPower Sc Jumpers and Connectors Refer to the following figure for the location of the jumpers and connectors on the main board: NOTE: PCB No. 99129-2. Chapter 5...

  • Page 88: Connector Description

    Connector Description Connector No. PS/2 connectors USB/LAN connectors ATX power connector Printer/VGA/COM2 connectors IDE2 connector IDE1 connector GAME/MIDI port CN10 12-pin AC’97 connector CN11 Audio CD connector CN12 Floppy Disk Drive connector CN13 Hard Disk Drive LED connector CN16 Fax voice modem connector CN18 Wake-on LAN connector CN22...
  • Page 89 Connector Description Connector No. PS/2 connectors USB/LAN connectors ATX power connector Printer/VGA/COM2 connectors IDE2 connector IDE1 connector GAME/MIDI port CN10 12-pin AC’97 connector CN11 Audio CD connector CN12 Floppy Disk Drive connector CN13 Hard Disk Drive LED connector CN16 Fax voice modem connector CN18 Wake-on LAN connector CN20...

  • Page 90: Fru (Field Replaceable Unit) List

    NOTE: To scrap or to return the defective parts, you should follow the local government ordinance or regulations on how best to dispose it, or follow the rules set by your regional Acer office on how to return it.
  • Page 91 Chapter 6...
  • Page 92 Picture CPU/Processor Chapter 6 Partname CPU, 500MHz, Socket 370, Celeron 500MHz, 128k OD Celeron, Intel CPU, 533MHz, Socket 370, Celeron 533MHz, 128k OD Celeron, Intel CPU, 733MHz, 133MHz FSB, Coppermine 733MHz, Coppermine, Intel 133MHz FSB, 256K CPU, 667MHz, Socket 370, Coppermine 667MHz, 133MHz FSB, Coppermine, 133MHz FSB, 256K...
  • Page 93 1555-610 / API/Comel 110V/220V Monitor, 15", for ACI, 110V/ 1555-510 / API/Comel 220V Monitor, 15", for STK,110V 1555-431/ API/Comel Monitor, 17", for Acer View MPRII 77c / API/Comel Monitor, 17", for AAC/ACLA JD177H7M(0117708002)/ J71C / Jean Monitor, 17" , for ACI/ACG JD177H7M(0117708003)/ J71C / Jean Monitor,17", for ACI/ACLA...
  • Page 94 Monitor, 17" , for AMS JD177H7M(0117708008)/ J71C /Jean Monitor, 17" , for AWE/ACG JD177H7T(0117708007)/ J71C /Jean FDD, Panasonic FDD 1.44 JU-256A046P ACER V.S 3.5", U8 4.3GB(U8 Series), HDD 4.3GB Seagate/ Seagate ST34313A 3.5", U8 8.6GB(U8 Series), HDD 8.6GB Seagate/ Seagate ST38410A 3.5",U8 13.0GB(U8 Series),...
  • Page 95 Picture Main board Boards NOTE: Models with Part No. 55.39J01.M03 can support 10/100M LAN (Embedded in SiS630 chipset), while some models with Part No. 55.39J01.M06 will not support LAN even though chipsets are still present on the mainboard. Partname FDD cable(w/I 2 conn) C.A 34P 2C 280MM FDD IDE Cable(w/I 3 CONN) 450 C.A 40P 3C 150+300MM IDE...
  • Page 96 10/100 Lan board, 10/100MB, Lan 3C905C-TX 10/100Mb Fast card, 3Com EtherLink XLWOL Lan board, 10/100MB, Lan NIC-559A LAN CARD W/O card, Acer LOOKOUT Lan board, 10/100 MB, Lan NIC-559A LAN CARD W/O card, Acer BOOTROM Power Supply, 145W(+5Vsb/ SPS 145W API/API-9502-...
  • Page 97 Picture Screws Miscellaneous Partname Front Panel CHA ASSY BZL F CHA H61 CD-ROM drive empty cover CVR EMPTY 525 CHA HIPS 002 61 FDD drive empty cover 002 CVR EMPTY 35 CHA HIPS 002 H61 Drive Holder ASSY HDD HOLDER H61 I/O Port Bracket ASSY PORT BRKT B2UL FGA H61...
  • Page 98 Picture Keyboard Chapter 6 Partname Power switch knob CHA KNOB PWR CHA HIPS 002 Power switch knob spring SPRING POWER KNOB SUS IDCMT/FU Key lock KEY LOCK SUS430 IDK RTG Bracket port spring SPRING PLT (A) PBSPS T- .15 H40 LED cable catch HOLDER WIRI NYLON66 IDC-DT...
  • Page 99 Picture Pointing Device Speaker Partname Mouse, 2-button MOUSE LOGITECH 2 BUTTON/S42 Mouse, wheel MOUSE WHEEL LOGITECH/ S48A S61 Mouse, 2-button MUSXJ MOUSE 2 BUTTON PRIMAX/MUSXJ Mouse, wheel MOUSE WHEEL PRIMAX/ MOSXK D002 Speaker, USB, Midiland SPK USB PWR MIDILAND/ A-1 V66M Description Part No.

  • Page 100: Appendix A Model Definition And Configuration

    The AcerPower Sx Model No. Define: Trade Mark: Brand Name: Acer Description: SiS 630 chipset based PC system Model No: AP Sx (Acer Power Sx) (S57M/H61) Product Name: Acer Power Sx The AcerPower Sc Model No. Define: Trade Mark: Brand Name: Acer...
  • Page 101 Appendix A...

  • Page 102: Test Compatible Components

    Appendix B Test Compatible Components This computer’s compatibility is tested and verified by Acer’s internal testing department. All of its system functions are tested under MS DOS V6.22, Windows 98 SE, Windows 2000, Windows NT 4.0, IBM OS/2 4.0, Netware 3.12 / 4.11 / 5.0, and UNIX/Linux environment.

  • Page 103: Microsoft Dos V6.22 Environment Test

    Microsoft DOS V6.22 Environment Test Item Processor Memory Cache Floppy Disk Drive EIDE Channel 1 Master EIDE Channel 1 Slave EIDE Channel 2 Master EIDE Channel 2 Slave Mouse Monitor Keyboard Specifications Celeron 500 MHz Celeron 533 MHz Coppermine 650 MHz Coppermine 667 MHz 32 MB 64 MB...

  • Page 104: Microsoft Windows 98 Se (En/Tc/Sc) Environment Test

    Microsoft Windows 98 SE (En/TC/SC) Environment Test Item Processor Memory Cache Floppy Disk Drive EIDE Channel 1 Master EIDE Channel 1 Slave EIDE Channel 2 Master EIDE Channel 2 Slave VGA Card Mouse Monitor Keyboard Joystick/GamePad Appendix B Specifications Celeron 500 MHz Celeron 533 MHz Coppermine 650 MHz Coppermine 667 MHz...
  • Page 105 ATI 3D Rage Pro PCI Diamond Viper V330 (RIVA 128) SiS630 & Crystal 4297 (onboard) Askey Conexant for US 1456VQH75A Askey Conexant for EMEA 1456VQH75A Acer Netxus Conexant for US AMI-RA06P-D Askey Pc-tel for US V1456VQH20B Askey Pc-tel for EMEA V1456VQH20B Appendix B...

  • Page 106: Microsoft Windows 2000 Environment Test

    Microsoft Windows 2000 Environment Test Item Processor Memory Cache Floppy Disk Drive EIDE Channel 1 Master EIDE Channel 1 Slave EIDE Channel 2 Master Mouse Monitor Keyboard Appendix B Specifications Celeron 533 MHz Coppermine 667 MHz 128 MB 256 MB 128 KB 256 KB Mitsumi D353M3...

  • Page 107: Microsoft Windows Nt 4.0 Environment Test

    4.3 GB (U8 Series) 8.4 GB (LCT8/EJ Series) API 40X CD-ROM AO 40X CD-ROM Logitech S42 Primax MUSXJ API 1555 Jean JD177h7m API 52VL API 62C Askey Conexant Acer Netxus AMI-RA06P-D Askey Pc-tel Acer Netxus AMI-RA06P-D SiS630/Crystal CS4297A (onboard) On-chip SiS630 Appendix B...

  • Page 108: Ibm Os/2 Warp 4.0 Environment Test

    EIDE Channel 1 Master EIDE Channel 2 Slave Mouse Monitor Keyboard Appendix B Specifications Coppermine 600EB MHz 256 MB 256 KB Panasonic 3mode Seagate 20 GB Titan Series Aopen 40X CD-ROM Acer (Primax) 2 button PS/2 API 1555 API 6511-V41/L...

  • Page 109: Novell Netware 3.12, 4.11 & 5.0 Environment Test

    Novell Netware 3.12, 4.11 & 5.0 Environment Test Item Processor Memory Cache Floppy Disk Drive EIDE Channel 1 Master EIDE Channel 2 Master Monitor Keyboard Adapter SCSI Adapter Specifications Celeron 500 MHz Celeron 533 MHz Coppermine 650 MHz Coppermine 677 MHz 64 MB 96 MB 128 MB...

  • Page 110: Sco Unix/Linux Environment Test

    Appendix B Specifications Celeron 533 MHz Coppermine 667 MHz 128 MB 128 KB 256 KB Mitsumi D353M3 Panasonic 3mode 13 GB 20 GB AO CD-940E API 640A-247 Logitech S42 Primax MUSXJ (002) Acer 1555 AcerView 1777 API 52VL API 62C...
  • Page 111 Appendix B...

  • Page 112: Appendix C Online Support Information

    This section describes online technical support services available to help you repair your Acer Systems. If you are a distributor, dealer, ASP or TPM, please refer your technical queries to your local Acer branch office. Acer Branch Offices and Regional Business Units may access our website. However some information sources will require a user i.d.
  • Page 113 Appendix C...

  • Page 114: Index

    ACPI 21 Advanced Options 43 PnP/PCI 45 Assignment Map 17 ATX Power connector 78 Audio controller 15 Audio CD connector 78 Audio Interface 15 Basic level 24 BIOS Setup 23 Entering Setup 24 Setup Utility 24 System Information 26 BIOS Utility 46 Abort Settings Change 48 Advanced Options 43 Boot Options 38...
  • Page 115 ECP 16, 35 Environmental Requirements 19 EPP 16 Error Beep Definition 74 Error Codes 70 Error Sysmptoms List 70 Expansion Board Removing 56 External VGA Port 2 Fax voice modem connector 78 fax/data modem 2, 3 FDC 37C677 16 connector 78 features 2 connectivity 2, 3 design 2, 3...
  • Page 116 Microsoft DOS V6.22 Environment Test 94 Model Definition 91 Modem 16 data 16 fax 16 voice 16 modem fax/data 2, 3 Modem Ring-in 78 MPU-401 15 Novell Netware 3.12, 4.11 & 5.0 Environment Test NS16C550 16 Onboard Peripherals 33 base address 34 ECP DMA channel 35 Floppy Disk Controller 35 Game Port Address 35...
  • Page 117 Suspend Mode 21 Switching Power Supply 102W 20 Symptoms List 70 Audio 72 CD/DVD-ROM Drive 71 Diskette Drive 70 Keyboard 73 Memory 70 Modem 72 Monitor 72 Other 73 Parallel Port 73 Power Supply 73 Processor / Processor Fan 70 Real-Time Clock 72 Serial Port 73 System Board 70...

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