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Troubleshooting
If a problem occurs when you are using the TV, check the below
troubleshooting guide before calling for repair.
• No picture, no sound • Deactivate the BLUE BACK function if it is turned
on.
• Snowy picture
• Check the aerial cable and its connection with the TV.
• Stripes appear on the
• Interference occurs caused by other devices such as
picture
an amplifier, personal computer, or a hair drier. Move
such devices away from your TV.
• Double-pictures
• Interference occurs caused by signal reflecting
(ghosting) occur
from mountains or building. Try to adjust the aerialʼs
direction or use a better directionality antenna.
• Poor picture
• Choose the appropriate color system. Refer to
"COLOR SYSTEM" on page 9.
• Adjust the COLOR or BRIGHT setting. Refer to
"PICTURE SETTING" on page 10.
• White and bright still
• Inevitable phenomenon due to the nature of the picture
image look as if it
tube. This is not a malfunction.
were colored
• Top of the image from
• This is due to the condition of the video signal whereby
software products or
the image was not recorded properly. This is not a
video tape is distorted
malfunction.
• Poor sound
• Adjust the sound frequency properly. Refer to
"EQUALIZER" on page 14.
• Stereo or SAP sound
• TV channel reception is poor. Change the stereo/ SAP
is unclear
mode to mono sound (see page 13).
• Cannot operate the
• The batteries may be exhausted. Replace with new
remote control
batteries (see page 7).
• Ensure that you are operating the remote control at
less than seven meters from the front of your TV.
• Cannot operate the
• Press TV/VIDEO button to return to TV mode and try
menus
operating the menus.
• Cannot operate the
• Deactivate the CHILD LOCK function if it is turned on
front control buttons
(see page 16).
20
• Color patches appear
• This may due to the magnetized device such as a
at the corner of the
speaker near to your TV. Keep the device apart from
screen
your TV. Alternately, you can also use the magnetic-
shielded speaker.
• Picture is tilted
• This may due to the earth magnetism. Refer to
"PICTURE TILT" on page 11 to correct the tilt.
• Image takes a short
• Image required time to stabilize before display. This
period to be displayed
is not a malfunction.
• TV may emit crackling
• This is due to a sudden change in temperature
sound
and it is not a malfunction. If the crackling sound
is too frequent, request your service technician for
inspection.
• Feel a slight electric
• This is due to the static electricity of the picture tube
shock when touching
and it will not harm the human body. This is not a
the TV screen
malfunction.
• The Auto Signal
• Please check that the AUTO SIGNAL DETECT
Detect function does
function is on or off.
not work
• Turn the VCR or DVD player off, wait a while, then
turn it on again.
• Inspect the video cable connection on VIDEO-2 that
they are connected properly.
• Suddenly, a channel
• Some VCRs and DVD players can trigger Auto Signal
or input was
Detect even after you choose a different input.
changed to VIDEO-2
• Please turn off the AUTO SIGNAL DETECT
inputs.
function.
• "PLEASE
• Please disconnect either S-VIDEO cable or video input
DISCONNECT
cable from Video-1 input.
VIDEO-1 CABLE!"
appears on the
screen.
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