Environmental Concerns; Ikea Guarantee - IKEA TILLREDA Manual

ENGLISH

7. ENVIRONMENTAL CONCERNS

According to Waste of Electrical and
Electronic Equipment (WEEE) directive,
WEEE should be separately collected and
treated. If at any time in future you need
to dispose of this product please do NOT
dispose of this product with household
waste. Please send this product to WEEE
collecting points where available.

8. IKEA GUARANTEE

How long is the IKEA guarantee valid?
This guarantee is valid for two (2) years from the original
date of purchase of your appliance at IKEA. The original
sales receipt, is required as proof of purchase. If service
work is carried out under guarantee, this will not extend
the guarantee period for the appliance.
Who will execute the service?
Contact nearest IKEA store.
What does this guarantee cover?
The guarantee covers faults of the appliance, which have
been caused by faulty construction or material faults
from the date of purchase from IKEA. This guarantee
applies to domestic use only. The exceptions are specified
under the headline "What is not covered under this
guarantee?" Within the guarantee period, the costs to
remedy the fault e.g. repairs, parts, labour and travel
will be covered, provided that the appliance is accessible
for repair without special expenditure. Replaced parts
become the property of IKEA.
What will IKEA do to correct the problem?
IKEA will examine the product and decide, at its sole
discretion, if it is covered under this guarantee. If
considered covered, IKEA will then, at its sole discretion,
either repair the defective product or replace it with the
same or a comparable product.
What is not covered under this guarantee?
• Normal wear and tear.
• Deliberate or negligent damage, damage caused by
failure to observe operating instructions, incorrect
installation or by connection to the wrong voltage,
damage caused by chemical or electrochemical
reaction, rust, corrosion or water damage including
but not limited to damage caused by excessive lime
in the water supply, damage caused by abnormal
environmental conditions.
• Consumable parts including batteries and lamps.
• Non-functional and decorative parts which do not
affect normal use of the appliance, including any
scratches and possible colour differences.
• Accidental damage caused by foreign objects or
substances and cleaning or unblocking of filters,
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drainage systems or soap drawers.
• Damage to the following parts: ceramic glass,
accessories, crockery and cutlery baskets, feed and
drainage pipes, seals, lamps and lamp covers, Unless
such damages can be proved to have been caused by
production faults.
• Repairs not carried out by our appointed service
providers and/or an authorized service contractual
partner or where non-original parts have been used.
• Repairs caused by installation which is faulty or not
according to specification.
• The use of the appliance in a non-domestic
environment i.e. professional use.
• Transportation damages. If a customer transports
the product to his home or another address, IKEA
is not liable for any damage that may occur during
transport. However, if IKEA delivers the product to
the customer's delivery address, then damage to
the product that occurs during this delivery will be
covered by IKEA.
• Cost for carrying out the initial installation of the
IKEA appliance. However, if an IKEA appointed Service
Provider or its authorized service partner repairs
or replaces the appliance under the terms of this
guarantee, the appointed Service Provider or its
authorized service partner will reinstall the repaired
appliance or install the replacement, if necessary.
How country law applies
The IKEA guarantee gives you specific legal rights, which
cover or exceed all the local legal demands. However
these conditions do not limit in any way consumer rights
described in the local legislation.
Area of validity
For appliances which are purchased in one EU country
and taken to another EU country, the services will be
provided in the framework of the guarantee conditions
normal in the new country. An obligation to carry out
services in the framework of the guarantee exists only
if the appliance complies and is installed in accordance
with:
• the technical specifications of the country in which the
guarantee claim is made;
• the Assembly Instructions and User Manual Safety
Information.
AFTER SALES for IKEA appliances
Please don't hesitate to contact IKEA to:
• make a service request under this guarantee.
• ask for clarification on functions of IKEA appliances.
To ensure that we provide you with the best assistance,
please read carefully the Assembly Instructions and/or
the User Manual before contacting us.