ViewSonic VS17380 User Manual
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ViewSonic VS17380 User Manual

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VP2768-4K
Display
User Guide
IMPORTANT: Please read this User Guide to obtain important information on
installing and using your product in a safe manner, as well as registering your
product for future service. Warranty information contained in this User Guide will
describe your limited coverage from ViewSonic Corporation, which is also found on
our web site at http://www.viewsonic.com in English, or in specific languages using
the Regional selection box in the upper right corner of our website. "Antes de operar
su equipo lea cu idadosamente las instrucciones en este manual"
Model No. VS17380
P/N: VP2768-4K

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Summary of Contents for ViewSonic VS17380

  • Page 1 Warranty information contained in this User Guide will describe your limited coverage from ViewSonic Corporation, which is also found on our web site at http://www.viewsonic.com in English, or in specific languages using the Regional selection box in the upper right corner of our website.
  • Page 2 Thank you for choosing ViewSonic As a world leading provider of visual solutions, ViewSonic is dedicated to exceeding the world’s expectations for technological evolution, innovation, and simplicity. At ViewSonic, we believe that our products have the potential to make a positive impact in the world, and we are confident that the ViewSonic product you have chosen will serve you well.

  • Page 3: Table Of Contents

    Contents 1. Cautions and Warnings ........1 2. Getting Started ........... 4 2-1. Package Contents ............. 5 2-2. The Exterior of the Monitor ..........6 2-3. Hardware Installation ............7 2-4. Quick Installation ............. 14 2-5. Power On ................ 17 3.
  • Page 4 7. Cleaning and Maintenance ......51 Safe Cleaning Practices ............51 Product Upgradeability and Repairability ........ 53 8. Compliance Information ........54 8-1. FCC Compliance Statement ........... 54 8-2. Industry Canada Statement ..........55 8-3. CE Conformity for European Countries ......55 8-4.

  • Page 5: Cautions And Warnings

    1. Cautions and Warnings 1. Read these instructions completely before using the equipment. 2. Keep these instructions in a safe place. 3. Heed all warnings and follow all instructions. 4. Sit at least 18” / 45cm from the monitor. 5. When installing the monitor, please leave 10cm of open space around the monitor for ventilation safety purposes.
  • Page 6 15. If smoke appears, an abnormal noise, or a strange odor is present, immediately switch the display off and call your dealer or ViewSonic. It is dangerous to continue using the display. 16. Do not attempt to circumvent the safety provisions of the polarized or grounding-type plug.
  • Page 7 22. Refer all servicing to qualified service personnel. Service will be required when the unit has been damaged in any way, such as: if the power-supply cord or plug is damaged, if liquid is spilled onto or objects fall into the unit, if the unit is exposed to rain or moisture, or if the unit does not operate normally or has been dropped.

  • Page 8: Getting Started

    2. Getting Started Should problems arise and the product you have purchased needs to be returned for any reason, please keep the original packaging, registration form, and receipt. Having these items will make it easier for you to verify your product and repair, refund and/or return your product to you.

  • Page 9: Package Contents

    Please contact your local reseller for more information. The INF file ensures compatibility with Windows operating systems, and the ICM file (Image Color Matching) ensures accurate on-screen colors. ViewSonic recommends that you install both the INF and ICM files.

  • Page 10: The Exterior Of The Monitor

    2-2. The Exterior of the Monitor A. Front B. Left and Right C. Rear 1. Control panel (Expanded in 3-1) 2. I/O port (input/output) This area should include all I/O connection options, as well as the power input connector (Expanded in 2-4) 3.

  • Page 11: Hardware Installation

    2-3. Hardware Installation A. Base Attachment B. Base Removal Procedure Procedure...
  • Page 12 C. Adjusting the Monitor’s Height - Push the top of the monitor downward until it is at the desired viewing height for use. - You can also pull the monitor back up, to the desired viewing height for use. *This picture is for reference only...
  • Page 13 D. Adjusting the Angle - After adjusting the monitor’s height, stand in front of the monitor so it is centered in front of you. - The angle of the screen can be adjusted by moving the panel, angling it forward or back. It can be adjusted from -5° to 21° for a flexible, comfortable viewing experience*.
  • Page 14 E. Pivot Feature 1. Lift/raise the monitor as high as it can go (max height). 2. Adjust the monitor, angling the top back and pull the bottom forward (see the below picture for reference). *This picture is for reference only...
  • Page 15 3. Rotate the monitor clockwise and counterclockwise, (see the below picture for reference). 4. Finish the monitor installation by fully rotating the monitor 90°(see the below picture for reference). *This picture is for reference only...
  • Page 16 F. Wall Mounting (Optional) NOTE: For use only with a UL Listed Wall Mount Bracket. To obtain a wall-mounting kit or height adjustment base, contact ViewSonic or your local dealer. Refer to the instructions that come ® with the base mounting kit. To convert your display from a desk- mounted to a wall-mounted display, do the following: 1.
  • Page 17 G. Using the Kensington Lock The Kensington security connector is located on the back side of the monitor. For more information on installation and usage please visit the Kensington website at http://www. kensington.com. Below is an example of setting up the Kensington lock on a table for your reference.

  • Page 18: Quick Installation

    2-4. Quick Installation Connect Video Cable 1. Make sure both the LCD monitor and computer are turned OFF. 2. Remove rear panel covers if necessary. 3. Connect the video cable from the LCD monitor to the computer. Audio out mini DP HDMI USB 3.0 Downstream Power Connector...
  • Page 19 A. Power Cable (and AC/DC adapter if required) Connect the female connector of AC power cord to the power connector of monitor, and the AC plug of AC power cord to the AC outlet. B. Video and Audio Cable Connect one end of the DisplayPort cable to the DisplayPort or mini DP connector on the rear of the monitor*.
  • Page 20 C. USB Cable Connect the B type connector of USB cable to the USB 3.0 upstream port on the rear of the monitor. And connect the A type connector of USB cable to the USB downstream port on the computer. A type B type *This picture is for reference only...

  • Page 21: Power On

    (LCD monitor before computer) is important. NOTE: Windows users may receive a message asking them to install the INF file. To access the file, please insert ViewSonic CD into Computer’s CD drive and locate within the following directory “:\ CD\vsfiles”.

  • Page 22: Adjusting The Screen Image

    3. Adjusting the Screen Image 3-1. Using the Control Panel Use the buttons on the front or rear control panel to display and adjust OSD……...
  • Page 23 Bezel & OSD symbol explanation The bezel symbol explanation is stated below: Standby Power On/Off NOTE: Power light Blue = ON Orange = Power Saving Display the Menu by pressing any square button. Press the No. 5th square button to turn on/off Blue Light Filter function directly.
  • Page 24 The OSD Menu and OSD Quick-Menu Symbol explanations and their functional uses are stated below. Activation symbol to turn the various modes on when operating the menu system. Activation symbol to exit, go back or deactivate the desired function that is selected. Scrolls through menu options and adjusts the monitor controls.
  • Page 25 The Quick-Menu symbol explanation is stated below: 1. To display the Quick Menu, press any one of the squares on the slim bezel [ NOTE: All OSD menus and adjustment screens disappear automatically after about 15 seconds. This is adjustable through the OSD timeout setting in the setup menu.

  • Page 26: Monitor Optimization

    PC has finished booting up, your PC should auto- detect the monitor. If your monitor came with a ViewSonic driver installation CD, now is the time to insert the CD into your CD-ROM and follow the steps when prompted. If the CD does not properly install the driver, please download the driver from the ViewSonic website or visit a ViewSonic service center.
  • Page 27 To ensure auto-detection is successful, go to ‘Advanced Display Settings’ under your system ‘Display Settings’ (screen resolution) window. There you can verify your ViewSonic monitor has been recognized by your PC in the ‘Color Management’ section of your advanced settings.

  • Page 28: Setting The Timing Mode

    3-4. Setting the Timing Mode Setting the timing mode is important for maximizing the quality of the screen image and minimizing eye strain. The timing mode consists of the resolution (example 1920 x 1080P) and refresh rate (or vertical frequency; example 60 Hz). After setting the timing mode, use the OSD (On-screen Display) controls to adjust the screen image.

  • Page 29: Additional Software Installation (Optional)

    3-5. Additional Software Installation (Optional) 1. Load the ViewSonic CD on your CD/DVD drive. 2. Double click on the "Software" folder and choose an application, if desired. 3. Double click on the .exe file or .pkg file and follow the onscreen instructions to complete the simple installation for each additional software/application.

  • Page 30: Monitor Firmware Update (Optional)

    Step1. Check and download the Firmware Update Tool with latest firmware version for your monitor from http://color.viewsonic.com/support/software/ Step2. Make sure your monitor USB upstream port has been connected to the PC USB downstream port. (Refer to 2-4.
  • Page 31 Step4. Launch the Firmware Update Tool, the application will auto detect and verify your monitor model and current firmware version. Click Update to upgrade your monitor firmware. VP Series USB Firmware Update Tool v1.0 Model Name Model Name Current Firmware Current Firmware New Firmware New Firmware...

  • Page 32: Auto Pivot (Optional)

    The application installation file is in the software folder of ViewSonic CD. Or you can check and download the latest version Auto Pivot application from http://color.viewsonic.com/support/software/...

  • Page 33: Colorbration (Optional)

    The monitor comes with Colorbration application. The application installation file is in the software folder of ViewSonic CD. Or you can download the latest version from http://color.viewsonic.com/support/software/ Standard monitor packing does not contain the color sensor which Colorbration application need to work with.

  • Page 34: Osd Menu Introduction

    4. OSD Menu Introduction 4-1. OSD Menu Tree For an explanation of the OSD tree and pertaining functions, please refer to the 4-2 OSD explanation below. The OSD tree visually represents the complete OSD menu that can be accessed by your monitor.
  • Page 35 Preset Color Contrast / Brightness Input Select Menu Exit Startup Menu sRGB SMPTE-C REC709 DICOM SIM Preset Color Native CAL 1 CAL 2 CAL3 CUSTOM Contrast (-/+) Contrast/Brightness Brightness (-/+) mini DP DisplayPort Input Select HDMI 1 HDMI 2 Menu Menu OSD table detail items Exit (OSD off)
  • Page 36 VP2768-4K View Color Manual Input Audio Setup Select Adjust Mode Adjust Image Adjust Menu miniDP DisplayPort HDMI 1 HDMI 2 2560 × 1440 @ 60Hz Menu mini DP DisplayPort Input Select HDMI 1 HDMI 2 (-/+) Volume Audio Adjust Mute...
  • Page 37 Menu FPS 1 FPS 2 Game MOBA Movie Text UltraClear (-/+) Ultra Clear (-/+) Retro Advanced Sharpness (-/+) Advanced Gamma (-/+) Ultra Clear (-/+) Advanced Sharpness (-/+) ViewMode Photo Advanced Gamma (-/+) TruTone (-/+) Ultra Clear (-/+) Advanced Sharpness (-/+) Landscape Photographer Advanced Gamma...
  • Page 38 Menu Contrast (-/+) Contrast/ Brightness Brightness (-/+) Auto (Full Range) RGB (Limited Color Format Range) (Full Range) YUV (Limited Range) sRGB Standard SMPTE-C Color REC 709 DICOM SIM CAL 1 CAL Time Flag CAL 2 CAL Time Flag CAL 3 CAL Time Flag Color Remind Schedule...
  • Page 39 Menu (-/+) Gain Green (-/+) Blue (-/+) Offset Green (-/+) Blue (-/+) (-/+) Green (-/+) Blue (-/+) Color Adjust CUSTOM Cyan (-/+) Magenta (-/+) Yellow (-/+) (-/+) Green (-/+) Blue (-/+) Saturation Cyan (-/+) Magenta (-/+) Yellow (-/+) Recall Sharpness (-/+) Aspect Ratio Full Screen...
  • Page 40 Menu English French German Spanish Italian Finnish Language Russian Turkish Japanese Korean Traditional Chinese Simplified Chinese Setup Menu Resolution Notice Information Information message OSD Timeout (-/+) OSD Background Auto 0° +90° OSD Pivot -90° 180° Power Indicator...
  • Page 41 Menu Auto Power 30 Minutes 45 Minutes Sleep 60 Minutes 120 Minutes Standard Optimize Conserve ECO Mode Energy Setup Menu saving Charging Displayport DDC/CI User 1 User 2 Save As User 3 Recall All Recall...

  • Page 42: Osd Menu Explanation

    4-2. OSD Menu Explanation NOTE: The OSD menu items listed in this section indicate the entire OSD items of all models. Some of these items may not exist in your product OSD. Please disregard OSD menu item explanations if they do not exist in your OSD Menu.
  • Page 43 Energy helping us all save money and protect the environment through energy efficient products and practices. Black stabilization ViewSonic’s Black stabilization provides heightened visibility and detail by brightening dark scenes. Blue light filter Adjusts the filter that blocks high-energy blue light for a safer experience for our users.
  • Page 44 Color adjust Provides several color adjustment modes, to help adjust the color settings to fit our users’ needs. Color temperature Allows users to select specific color temperature settings to further customize their viewing experience. Contrast Adjusts the difference between the image background (black level) and the foreground (white level).
  • Page 45 (Full Range) The input signal color format is YUV and the black white level is limited (Limited Range) Color Calibration User can calibrate the monitor by ViewSonic Colorbration application with specific color sensor. Options Explanation CAL1 Display with the 1...
  • Page 46 Displays the timing mode (video signal input) coming from the graphics card in the computer, the LCD model number, the serial number, and the ViewSonic® website URL. See your graphics card’s user guide for instructions on changing the resolution and refresh rate (vertical frequency).
  • Page 47 Low input lag ViewSonic offers low input lag, utilizing a monitor process reducer, which decreases signal latency. Under the low input lag submenu, you can select the appropriate speed for your desired use from the two options Manual image adjust Displays the Manual Image Adjust menu.
  • Page 48 Preset Color Mode Monitor comes with several display industry color standards. Each color mode can be selected for specific monitor application. Options Explanation sRGB Precise color gamut and gamma of sRGB standard Precise color gamut and gamma of European Broadcasting Union standard SMPTE-C Precise color gamut and gamma of SMPTE-C standard REC709...
  • Page 49 The Uniformity Correction function compensates any luminance and color uniformity imbalance on the screen, such as dark spots, uneven brightness, or illegible images on the screen. With the ViewSonic uniformity correction function, gray-scale levels become more balanced, and delta E scores are improved which increases reliability and provides the highest quality viewing experience from every monitor.

  • Page 50: Monitor Setting Management

    4-3. Monitor Setting Management The monitor power management menu options are highlighted below. The explanation for each option is listed below. OSD Timeout The OSD Timeout function, allows users to choose how long the OSD will reside on the screen after in-activity (number of seconds). OSD Background The OSD Background function allows users to turn off the OSD background while selecting and adjusting OSD settings.

  • Page 51: Osd And Power Lock Settings

    Eco Mode Allows users to choose between various modes, based on power consumption. DDC/CI (Display Data Channel Command Interface) Activating this setting allows monitor control via the graphics card. 4-4. OSD and Power Lock Settings • OSD Lock: Press and hold [2] and [3] for 10 seconds. If any other buttons are pressed the message OSD Locked will display for 3 seconds.

  • Page 52: Specifications

    5. Specifications Type IPS Type, a-si TFT Active Matrix LCD 3840 x 2160, 0.1554 mm x 0.1554 mm pixel pitch Display Size Metric: 68.47 cm Imperial: 27” (27” viewable) Color Filter RGB vertical stripe Glass Surface Anti-Glare Input Signal Video Sync TMDS digital (100ohms) :15-136 kHz, f :24-75 Hz...
  • Page 53 <0.3W Do not set the graphics card in your computer to exceed these timing mode; doing so may result in permanent damage to the display. Please use the power adaptor from ViewSonic or authorized ® source only. The test condition follows EEI standard...

  • Page 54: Troubleshooting

    Loose or broken pins in the cable connector could cause an improper connection. • Connect the display to another computer. • If you have an older graphics card, contact ViewSonic® for a non-DDC adapter. Control buttons do not work...

  • Page 55: Cleaning And Maintenance

    7. Cleaning and Maintenance Safe Cleaning Practices • Make sure the display is turned off. • Never spray or pour any liquid directly onto the screen or case. To clean the screen: 1. Wipe the screen with a clean, soft, lint-free cloth. This removes dust and other particles.
  • Page 56 Some chemical cleaners have been reported to damage the screen and/or case of the display. • ViewSonic will not be liable for damage resulting from use of any ammonia or alcoholbased cleaners. Caution: Handle the monitor on the edges only.

  • Page 57: Product Upgradeability And Repairability

    Product Upgradeability and Repairability The following is a list of hardware Upgradable Repairable Replaceable features available for at least 5 years after the sale of the product. Main Processor(s) or SOC Memory Wireless Networking Capability Graphics Card Rechargeable Battery Fan Assembly Camera Fingerprint Reader Display Assembly...

  • Page 58: Compliance Information

    8. Compliance Information NOTE: This section addresses all connected requirements and statements regarding regulations. Confirmed corresponding applications shall refer to nameplate labels and relevant markings on unit. 8-1. FCC Compliance Statement This device complies with part 15 of FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause...

  • Page 59: Industry Canada Statement

    8-2. Industry Canada Statement CAN ICES-3 (B)/NMB-3(B) 8-3. CE Conformity for European Countries The device complies with the EMC Directive 2014/30/EU and Low Voltage Directive 2014/35/EU. Following information is only for EU-member states: The mark shown to the right is in compliance with the Waste Electrical and Electronic Equipment Directive 2012/19/ EU (WEEE).The mark indicates the requirement NOT to dispose the equipment as unsorted municipal waste, but...

  • Page 60: Declaration Of Rohs2 Compliance

    8-4. Declaration of RoHS2 Compliance This product has been designed and manufactured in compliance with Directive 2011/65/EU of the European Parliament and the Council on restriction of the use of certain hazardous substances in electrical and electronic equipment (RoHS2 Directive) and is deemed to comply with the maximum concentration values issued by the European Technical Adaptation Committee (TAC) as shown below:...
  • Page 61 Certain components of products as stated above are exempted under the Annex III of the RoHS2 Directives as noted below: Examples of exempted components are: 1. Mercury in cold cathode fluorescent lamps and external electrode fluorescent lamps (CCFL and EEFL) for special purposes not exceeding (per lamp): (1) Short length (≦500 mm): maximum 3.5 mg per lamp.

  • Page 62: Indian Restriction Of Hazardous Substances

    0.1 weight % and 0.01 weight % for cadmium, except for the exemptions set in Schedule 2 of the Rule. 8-6. Product Disposal at End of Product Life ViewSonic respects the environment and is committed to working and living green. Thank you for being part of Smarter, Greener Computing.

  • Page 63: Copyright Information

    ® for energy efficiency. Disclaimer: ViewSonic Corporation shall not be liable for technical or editorial errors or omissions contained herein; nor for incidental or consequential damages resulting from furnishing this material, or the performance or use of this product.

  • Page 64: Customer Service

    NOTE: You will need the product serial number. Asia pacific Country/ Website T= Telephone Email Region C = CHAT ONLINE T= 886 2 2246 3456 ViewSonic service@tw.viewsonic. http://www.viewsonic.com.tw/ F= 886 2 2249 1751 Corporation Toll Free= 0800-899880 service.cn@ China www.viewsonic.com.cn T= 4008 988 588 cn.viewsonic.com...
  • Page 65 Europa www.viewsoniceurope.com/es/ service_es@ Spain www.viewsoniceurope.com/es/ support/call-desk/ viewsoniceurope.com Latinoamérica soporte@viewsonic. www.viewsonic.com/la/ T= 001-8882328722 (México) Italia e altri paesi di lingua http://www.viewsoniceurope. service_it@ www.viewsoniceurope.com italiana in com/eu/support/call-desk/ viewsoniceurope.com Europa Polska i inne http://www.viewsoniceurope.
  • Page 66 America AUS= 1800 880 818 Australia service@ www.viewsonic.com.au New Zealand au.viewsonic.com NZ= 0800 008 822 service.ca@viewsonic. Canada www.viewsonic.com T= 1-866-463-4775 C= http://www.viewsonic.com/ soporte@viewsonic. Latin America www.viewsonic.com/la/ la/soporte/servicio-tecnico service@ Middle East ap.viewsonic.com/me/ Contact your reseller ap.viewsonic.com service.us@viewsonic. T= 1-800-688-6688 (English) Puerto Rico &...

  • Page 67: Limited Warranty

    If a product proves to be defective in material or workmanship during the warranty period, ViewSonic will, at its sole option, and as your sole remedy, repair or replace the product with a similar product. Replacement Product or parts may include remanufactured or refurbished parts or components.
  • Page 68 6. Removal or installation of the product. 7. Causes external to the product, such as electric power fluctuations or failure. 8. Use of supplies or parts not meeting ViewSonic's specifications. 9. Normal wear and tear. 10. Failure of owner to perform periodic product maintenance as stated in User Guide, such as cleaning of user-cleanable projector filters.
  • Page 69 3. Take or ship the product freight prepaid in the original container to an authorized ViewSonic service center or ViewSonic. 4. For additional information or the name of the nearest ViewSonic service center, contact ViewSonic. Limitation of implied warranties:...
  • Page 70 Exclusion of damages: ViewSonic's liability is limited to the cost of repair or replacement of the product. ViewSonic shall not be liable for: 1. Damage to other property caused by any defects in the product, damages based upon inconvenience, loss of use of the product,...
  • Page 71 Sales outside the U.S.A. and Canada: For warranty information and service on ViewSonic products sold outside of the U.S.A. and Canada, contact ViewSonic or your local ViewSonic dealer. The warranty period for this product in mainland China (Hong Kong, Macao and Taiwan Excluded) is subject to the terms and conditions of the Maintenance Guarantee Card.

  • Page 72: Mexico Limited Warranty

    Display ® What the warranty covers: ViewSonic warrants its products to be free from defects in material and workmanship, under normal use, during the warranty period. If a product proves to be defective in material or workmanship during the warranty period, ViewSonic will, at its sole option, repair or replace the product with a like product.
  • Page 73 Causes external to the product, such as electrical power fluctuations or failure. Use of supplies or parts not meeting ViewSonic's specifications. Normal wear and tear. Any other cause which does not relate to a product defect.
  • Page 74 How to get service: For information about receiving service under warranty, contact ViewSonic Customer Support (Please refer to the attached Customer Support page). You will need to provide your product's serial number, so please record the product information in the space provided below on your purchase for your future use.
  • Page 75 Exclusion of damages: ViewSonic's liability is limited to the cost of repair or replacement of the product. ViewSonic shall not be liable for: 1. Damage to other property caused by any defects in the product,...
  • Page 76 Tel: 01(52)95-15-15-22-22 E-Mail: rrrb@sureste.com Fax: 01(52)95-15-13-67-00 E-Mail. gpotai2001@hotmail.com Tijuana: FOR USA SUPPORT: ViewSonic Corporation Av Ferrocarril Sonora #3780 L-C 381 Brea Canyon Road, Walnut, CA. 91789 USA Col 20 de Noviembre Tel: 800-688-6688 (English); 866-323-8056 (Spanish); Tijuana, Mexico E-Mail: http://www.viewsonic.com...

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