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Make sure you keep the backup in a safe place that you will
remember.
R
ECOVERING YOUR SYSTEM
If Gateway support did not help fix your problem, you can use the
Gateway Recovery Management
computer to the same state as when you purchased it, while giving
you an option to retain all settings and personal data for later
retrieval.
To recover your system:
1. Perform minor fixes.
If only one or two items of software or hardware have stopped
working correctly, the problem may be solved by reinstalling the
software or the device drivers.
To recover software and drivers that were pre-installed at the
factory, see "
88.
For instructions on reinstalling software and drivers that were not
pre-installed, see that product's documentation or technical support
Web site.
2. Revert to a previous system condition.
If reinstalling software or drivers does not help, then the problem
may be solved by returning your system to a previous state when
everything was working correctly.
86
Recovering pre-installed software and drivers
program. This will restore your
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