Appendix - Pioneer DMH-C5500NEX Operation Manual

Appendix

Troubleshooting
If you have problems operating this
product, refer to this section. The most
common problems are listed below, along
with likely causes and solutions. If a
solution to your problem cannot be found
here, contact your dealer or the nearest
authorized Pioneer service facility.
Common problems
A black screen is displayed, and
operation is not possible using the touch
panel keys.
→ [Power OFF] mode is on.
– Touch (press) any button on this
product to release the mode.
Problems with the AV screen
The screen is covered by a caution
message and the video cannot be shown.
→ The parking brake lead is not connected
or the parking brake is not applied.
– Connect the parking brake lead
correctly, and apply the parking brake.
→ The parking brake interlock is activated.
– Park your vehicle in a safe place and
apply the parking brake.
No video output from the connected
equipment.
→ The [AV Input] or [AUX Input] setting is
incorrect.
– Correct the settings.
The audio or video skips.
→ This product is not firmly secured.
– Secure this product firmly.
No sounds are produced. The volume
level will not rise.
→ Cables are not connected correctly.
– Connect the cables correctly.
The icon is displayed, and operation is
impossible.
→ The operation is not compatible with
the video configuration.
Random playback in Music Browse mode
is released in the USB storage device.
→ Random playback in Music Browse
mode is canceled after the ignition
switch is turned off (ACC OFF).
– Switch to Music Browse mode again
and turn on random playback.
The picture is stretched, with an incorrect
aspect ratio.
→ The aspect setting is incorrect for the
display.
– Select the appropriate setting for that
image.
iPod cannot be operated.
→ The iPod is frozen.
– Reconnect the iPod with the USB
interface cable for iPod/iPhone.
– Update the iPod software version.
→ An error has occurred.
– Reconnect the iPod with the USB
interface cable for iPod/iPhone.
– Park your vehicle in a safe place, and
then turn off the ignition switch (ACC
OFF). Subsequently, turn the ignition
switch to on (ACC ON) again.
– Update the iPod software version.
→ Cables are not connected correctly.
– Connect the cables correctly.
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