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SuperStack
Switch 3226 and Switch 3250

Getting Started Guide

3CR17500-91
3CR17501-91
http://www.3com.com/
Part No. DUA1750-0AAA01
Published December 2003
3
®

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Table of Contents
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Summary of Contents for 3Com 3226

  • Page 1: Getting Started Guide

    SuperStack Switch 3226 and Switch 3250 Getting Started Guide 3CR17500-91 3CR17501-91 http://www.3com.com/ Part No. DUA1750-0AAA01 Published December 2003 ®...
  • Page 2 3Com Corporation reserves the right to revise this documentation and to make changes in content from time USA 01752-3064 to time without obligation on the part of 3Com Corporation to provide notification of such revision or change. 3Com Corporation provides this documentation without warranty, term, or condition of any kind, either implied or expressed, including, but not limited to, the implied warranties, terms or conditions of merchantability, satisfactory quality, and fitness for a particular purpose.
  • Page 3: Table Of Contents

    Summary of Hardware Features Switch — Front View Detail 10BASE-T/ 100BASE-TX Ports 10BASE-T/ 100BASE-TX/ 1000BASE-T Ports SFP Ports LEDs Console Port (Switch 3226) Switch — Rear View Detail Power Socket Redundant Power System Socket Console Port (Switch 3250) Default Settings NSTALLING THE...
  • Page 4 IP Configuration Preparing for Management Manually Configuring IP Information Connecting to the Console Port Viewing Automatically Configured IP Information Using 3Com Network Supervisor Connecting to the Console Port Methods of Managing a Switch Command Line Interface Management Web Interface Management...
  • Page 5 Wichtige Sicherheitsinformationen OUTS Null Modem Cable PC-AT Serial Cable RJ-45 Pin Assignments ECHNICAL PECIFICATIONS SuperStack 3 Switch 3226 and Switch 3250 BTAINING UPPORT FOR YOUR Register Your Product to Gain Service Benefits Purchase Value-Added Services Troubleshoot Online Access Software Downloads...
  • Page 7: About This Guide

    All procedures described in this guide apply to both models except where stated. Where a procedure or description applies to both the Switch 3226 and the Switch 3250, the term Switch is used. The guide is intended for use by network administrators who are responsible for installing and setting up network equipment;...
  • Page 8: Conventions

    BOUT UIDE Conventions Table 1 and Table 2 list conventions that are used throughout this guide. Table 1 Notice Icons Table 2 Text Conventions Convention Screen displays This typeface represents information as it appears on the <syntax> Commands The words “enter” and “type”...
  • Page 9: Related Documentation

    HTML format on the CD-ROM that accompanies the Switch. Release Notes These notes provide information about the current software release, including new features, modifications, and known problems. Documentation accompanying 3Com Network Supervisor. This is supplied on the CD-ROM that accompanies the Switch. Related Documentation...
  • Page 10: Documentation Comments

    BOUT UIDE 3Com recommends that you copy the Docs/reference directory as a whole to maintain the structure of the files. Documentation Your suggestions are very important to us. They will help make our Comments documentation more useful to you. Please e-mail comments about this document to 3Com at: pddtechpubs_comments@3com.com...
  • Page 11: Introducing The Super Stack 3 Switch

    NTRODUCING THE WITCH This chapter contains introductory information about the Switch 3226 and Switch 3250 and how they can be used in your network. It covers summaries of hardware and software features and also the following topics: About the Switch Switch —...
  • Page 12: About The Switch

    The two 10/100/1000 ports are combination ports. When an SFP module is inserted it has priority over the 10/100/1000 port of the same number (25-26 on the Switch 3226, 49-50 on the Switch 3250). The corresponding 10/100/1000 port is disabled when an SFP module is present.
  • Page 13: Switch - Front View Detail

    Switch — Front Figure 1 Switch 3226 — front view View Detail Figure 2 Switch 3250 — front view WARNING: RJ-45 Ports. These are shielded RJ-45 data sockets. They cannot be used as standard traditional telephone sockets, or to connect the unit to a traditional PBX or public telephone network.
  • Page 14: 10Base-T/ 100Base-Tx/ 1000Base-T Ports

    If you disable auto-negotiation, Auto MDI/MDI-X will also be disabled. When an SFP module is inserted it has priority over the 10/100/1000 port of the same number (25-26 on the Switch 3226, 49-50 on the Switch 3250). The corresponding 10/100/1000 port is disabled when an SFP module is present.
  • Page 15: Console Port

    Console Port The console port allows you to connect a terminal and perform remote or (Switch 3226) local out-of-band management. The console port uses a standard null modem cable and is set to auto-baud, 8 data bits, no parity and 1 stop bit.
  • Page 16: Switch - Rear View Detail

    1: I HAPTER NTRODUCING THE Switch — Rear Figure 3 Switch 3226 — rear view View Detail Power Socket Figure 4 Switch 3250 — rear view Console 19200,8,1,N Console Port Power Socket The Switch automatically adjusts its power setting to any supply voltage in the range 100-240 VAC.
  • Page 17: Default Settings

    Default Settings Table 5 shows the default settings for the Switch: Table 5 Default Settings If you initialize a Switch unit by selecting System > Control > Initialize in the Web interface or by entering system control initialize in the Command Line Interface, the following settings are retained to allow you to connect to and manage the Switch: Feature IP Configuration...
  • Page 18 1: I 3226 3250 HAPTER NTRODUCING THE UPER TACK WITCH WITCH...
  • Page 19: Installing The Switch

    NSTALLING THE This chapter contains the information you need to install and set up the Switch. It covers the following topics: Package Contents Choosing a Suitable Site Rack-mounting Placing Units On Top of Each Other The Power-up Sequence WARNING: Safety Information. Before installing or removing any components from the Switch or carrying out any maintenance procedures, you must read the safety information provided in Appendix A of this guide.
  • Page 20: Package Contents

    Water or moisture cannot enter the case of the Switch. Air flow is not restricted around the Switch or through the vents in the side of the Switch. 3Com recommends that you provide a minimum of 25mm (1in.) clearance. Air temperature around the Switch does not exceed 40 (104 °C...
  • Page 21: Rack-Mounting

    Rack-mounting The Switch is 1U high and will fit in most standard 19-inch racks. CAUTION: Disconnect all cables from the Switch before continuing. Remove all self adhesive pads from the underside of the Switch if they have been fitted. To rack-mount your Switch: 1 Place the Switch the right way up on a hard flat surface, with the front facing towards you.
  • Page 22 (not provided). Ensure that ventilation holes are not obstructed. position. The unit information label shows the following: The 3Com product name of the Switch The 3Com 3C number of the Switch The unique MAC address (Ethernet address) of the Switch The serial number of the Switch You may need this information for fault reporting purposes.
  • Page 23: Placing Units On Top Of Each Other

    If the Switch units are free-standing, up to eight units can be placed one Top of Each Other on top of the other. If you are mixing a variety of 3Com Switch and Hub units, the smaller units must be positioned at the top.
  • Page 24: Connecting A Redundant Power System

    MDI port, you need to use a standard straight-through cable. See Table 7. 3Com recommends that you use Category 5 twisted pair cable — the maximum segment length for this type of cable is 100 m (328 ft).
  • Page 25: Sfp Operation

    CAUTION: If you want to install the Switch using a Category 5E or Category 6 cable, 3Com recommends that you briefly connect the cable to a grounded port before connecting network equipment. If you do not, the cable’s Electrostatic Discharge (ESD) may damage the Switch’s port.
  • Page 26 If the SFP transceiver is faulty, it will not operate within the Switch. See “Solving Hardware Problems” on page 47. Use of non-3Com SFPs is not recommended. If the SFP transceiver is invalid it will not be recognized by the Switch.
  • Page 27: Removing An Sfp Transceiver

    7 Check the Module Active LEDs on the front of the Switch to ensure that it is operating correctly. Refer to “LEDs” on page 14 for more information. Removing an SFP If you wish to remove a 3Com transceiver (it is not necessary to Transceiver power-down your Switch): 1 Disconnect the cable from the transceiver.
  • Page 28 2: I HAPTER NSTALLING THE WITCH...
  • Page 29: Setting U P For Management

    ETTING Your Switch can operate in its default state, that is, you can install it and it will work straight away (plug-and-play). However, to make full use of the features offered by the Switch, and to change and monitor the way it works, you have to access the management software that resides on the Switch.
  • Page 30: Setting Up Overview

    See page 41 Power Up the Switch. See page 31 Do you want to manually How do you want to view the automatically configured IP information? Use 3Com Network Connect to the console Supervisor (3NS). See page 36 SNMP Web Interface...
  • Page 31: Ip Configuration

    (Static IP addresses are necessary to ensure that the Switch is always allocated the same IP information.) For most installations, 3Com recommends that you configure the Switch IP information manually. This makes management simpler and more reliable as it is not dependent on a DHCP server, and eliminates the risk of the IP address changing.
  • Page 32: Preparing For Management

    “Switch Management Interface Reference Guide” on the CD-ROM that is supplied with the Switch or on the 3Com Web site. ANAGEMENT your network uses DHCP to allocate IP information, or flexibility is needed.
  • Page 33: Manually Configuring Ip Information

    Manually You can manually configure the Switch IP information in the following Configuring IP way: Information Connecting to the To set up your Switch manually you can make a connection to the console Console Port port (this example describes a local connection to the console port, rather than a remote one via a modem).
  • Page 34 3: S HAPTER ETTING P FOR Connecting the Workstation to the Switch 1 Connect the workstation to the console port using a standard null modem cable as shown in Figure 8. Figure 8 Connecting a workstation to the Switch via the console port To connect the cable: a Attach the female connector on the cable to the male connector on b Tighten the retaining screws on the cable to prevent it from being...
  • Page 35 If you have not logged onto the Switch before, you will be prompted to enter a new password. 3Com recommends that you change your password from its default blank setting. 2 At the login and password prompts, enter admin as your user name and enter your password at the password prompt (or just press Return if you have not yet set a password).
  • Page 36: Viewing Automatically Configured Ip Information

    Switch. You can discover the IP information in two ways: Information Using 3Com Network You can use the 3Com Network Supervisor application provided on the Supervisor CD-ROM that accompanies your Switch to discover the automatically allocated IP information.
  • Page 37 Viewing Automatically Configured IP Information Documentation supplied with the terminal emulation software. A suitable cable: A standard null modem cable — if you are connecting directly to the console port, or You can find pin-out diagrams for the cable in Appendix B on page 59. A Category 5 twisted pair Ethernet cable with RJ-45 connectors to connect your Switch to the network.
  • Page 38 If you have logged on correctly, the top-level menu of the command line interface is displayed as shown in the example in Figure 11. Figure 11 Example top-level command line interface menu Menu options: -----------3Com SuperStack 3 Switch 3226----------------------- bridge feature gettingStarted...
  • Page 39: Methods Of Managing A Switch

    If you do not intend to use the command line interface via the console port to manage the Switch, you can logout, disconnect the serial cable and close the terminal emulator software. Methods of Once you have completed the initial set up of your Switch, you can Managing a Switch decide how you wish to manage the Switch.
  • Page 40: Snmp Management

    You can manage a Switch using any network management workstation running the Simple Network Management Protocol (SNMP) as shown in Figure 15. For example, you can use the 3Com Network Supervisor software that is provided on the CD-ROM that accompanies your Switch.
  • Page 41: Cli Management Over The Network

    CLI Management over To manage a Switch using the command line interface over a network the Network using Telnet: 1 Ensure you have already set up the Switch with IP information as described in “Setting Up Overview” on page 30. 2 Check that you have the IP protocol correctly installed on your management workstation.
  • Page 42: Setting Up Web Interface Management

    3: S HAPTER ETTING P FOR Setting Up Web This section describes how you can set up web interface management Interface over the network. Management Pre-requisites Choosing a Browser To display the web interface correctly, use one of the following Web browser and platform combinations: Table 8 Supported Web Browsers and Platforms Netscape 7...
  • Page 43: Setting Up Snmp Management

    Management Management Protocol (SNMP) can manage a Switch if: You can use the 3Com Network Supervisor application that is provided on the CD-ROM that accompanies your Switch to provide SNMP management for your Switch. If you use 3Com Network Supervisor it automatically loads the correct MIBs and necessary files onto your workstation.
  • Page 44: Changing Default Passwords

    3: S HAPTER ETTING P FOR CAUTION: To protect your Switch from unauthorized access, you must change the two default passwords as soon as possible, even if you do not intend to actively manage your Switch Table 9 Default Users User Name monitor...
  • Page 45: Problem Solving

    ROBLEM This chapter helps you to diagnose and solve problems you may have with the operation of your Switch. There is also an explanation of IP addressing. The topics covered are: Solving Problems Indicated by LEDs Solving Hardware Problems Solving Communication Problems Solving Software Upgrade Problems If you experience a problem that is not listed here, it may be included in the Support section of the Switch Management Interface Reference...
  • Page 46: Solving Problems Indicated By Leds

    4: P HAPTER ROBLEM OLVING Solving Problems If the LEDs on the Switch indicate a problem, refer to the list of suggested Indicated by LEDs solutions below. The Power / Self Test LED does not light Check that the power cable is firmly connected to the Switch and to the supply outlet.
  • Page 47: Solving Hardware Problems

    A link is connected and yet the Status LED for the port does not light Check that: Solving Hardware In the rare event of your Switch unit experiencing a hardware failure, Problems refer to the list of suggested solutions below. A fan failure warning message is received Your Switch has a fan monitoring system that will generate fan failure warning messages.
  • Page 48: Solving Communication Problems

    IP address of the router. The Switch’s IP address has been entered correctly in your network management application (such as 3Com Network Supervisor). The first part (‘192.168.100’ in the example) identifies the network on which the device resides The second part (‘.8’...
  • Page 49: Solving Software Upgrade Problems

    If your IP network is internal to your organization only, that is, you do not access the Internet, you may use any arbitrary IP address as long as it is not being used by another device on your network. 3Com suggests you use addresses in the range 192.168.0.0 to 192.168.255.255 with a subnet mask of 255.255.255.0.
  • Page 50 4: P HAPTER ROBLEM OLVING...
  • Page 51: A Safety Information

    You must read the following safety information before carrying out any installation or removal of components, or any maintenance procedures on the Switch. WARNING: Warnings contain directions that you must follow for your personal safety. Follow all directions carefully. You must read the following safety information carefully before you install or remove the unit.
  • Page 52: Important Safety Information

    A: S PPENDIX AFETY NFORMATION Important Safety Information WARNING: Installation and removal of the unit must be carried out by qualified personnel only. WARNING: The unit must be earthed (grounded). WARNING: Connect the unit to an earthed power supply to ensure compliance with safety standards.
  • Page 53 Important Safety Information WARNING: This unit operates under SELV (Safety Extra Low Voltage) conditions according to IEC60950. The conditions are only maintained if the equipment to which it is connected also operates under SELV conditions. WARNING: France and Peru only: †...
  • Page 54: L'information De Sécurité Importante

    A: S PPENDIX AFETY NFORMATION L’information de Sécurité Importante AVERTISSEMENT: L'installation et la dépose de ce groupe doivent être confiés à un personnel qualifié. AVERTISSEMENT: Si vous entassez l'unité Switch avec les unités SuperStack 3 Hub, l'unité Switch doit être installée en dessous des unités Hub plus étroites.
  • Page 55 L’information de Sécurité Importante AVERTISSEMENT: La prise secteur doit se trouver à proximité de l’appareil et son accès doit être facile. Vous ne pouvez mettre l’appareil hors circuit qu'en débranchant son cordon électrique au niveau de cette prise. AVERTISSEMENT: L’appareil fonctionne à une tension extrêmement basse de sécurité...
  • Page 56: Wichtige Sicherheitsinformationen

    A: S PPENDIX AFETY NFORMATION du présent document risquent d'entraîner l'exposition à des rayonnements laser dangereux. Wichtige Sicherheitsinformationen VORSICHT: Die Installation und der Ausbau des Geräts darf nur durch Fachpersonal erfolgen. VORSICHT: Wenn die Switch Einheit in einer Stapel mit anderen SuperStack 3 Hub Einheiten eingebaut werden soll, muß...
  • Page 57 Wichtige Sicherheitsinformationen öffentlichem Telefonnetzwerk gebraucht werden. Nur RJ-45-Datenanscluße, Telefonnetzsysteme or Netztelefone an diese Steckdosen anschließen. Entweder geschützte oder ungeschützte Buchsen dürfen an diese Datensteckdosen angeschlossen werden. VORSICHT: Faseroptikanschlüsse — Optische Sicherheit Niemals ein Übertragungslaser betrachten, während dieses eingeschaltet ist. Niemals direkt auf die Faseransnchlüsse und auf die Faserkabelenden schauen, während diese eingeschaltet sind.
  • Page 58 A: S PPENDIX AFETY NFORMATION...
  • Page 59: In Outs

    Null Modem Cable 9-pin to RS-232 25-pin PC-AT Serial Cable 9-pin to 9-pin OUTS...
  • Page 60: Pin Assignments

    B: P PPENDIX OUTS RJ-45 Pin Pin assignments are identical for 10BASE-T and 100BASE-TX RJ-45 Assignments connectors. Table 10 Pin assignments Table 11 Pin assignments Pin Number 10BASE-T/100BASE-TX Ports configured as MDI Transmit Data + Transmit Data - Receive Data + Not assigned Not assigned Receive Data –...
  • Page 61: Specifications

    –40 ° to +70 °C (-40 ° to 158 °F) 10–95% relative humidity, non-condensing EN60068 to 3Com schedule (Package testing: paras 2.1, 2.2, 2.30, and 2.32. Operational testing: paras 2.1, 2.2, 2.30 and 2.13). UL60950, EN60950, CSA 22.2 No. 60950, IEC 60950...
  • Page 62 C: T PPENDIX ECHNICAL PECIFICATIONS Current Rating Standards Supported 2.0 A (amps)(maximum) SNMP SNMP protocol (RFC 1157) MIB-II (RFC 1213) Bridge MIB (RFC 1493) RMON MIB II (RFC 2021) Remote Monitoring MIB (RFC 1757) MAU MIB (RFC 2239) Terminal Emulation Telnet (RFC 854) Protocols Used for Administration UDP (RFC 768)
  • Page 63: Upport For Your

    3Com Extended Warranty and Professional Services is available at http://www.3com.com/ Contact your authorized 3Com reseller or 3Com for additional product and support information. Troubleshoot You will find support tools posted on the 3Com web site at Online http://www.3com.com/ BTAINING UPPORT FOR YOUR RODUCT http://eSupport.3com.com/...
  • Page 64: Access Software Downloads

    When you contact 3Com for assistance, please have the following information ready: To send a product directly to 3Com for repair, you must first obtain a return authorization number (RMA). Products sent to 3Com, without authorization numbers clearly marked on the outside of the package, will...
  • Page 65 Pakistan +61 2 9937 5083 You can also obtain support in this region using the following e-mail: apr_technical_support@3com.com Or request a repair authorization number (RMA) by fax using this number: Europe, Middle East, and Africa Telephone Technical Support and Repair...
  • Page 66 BTAINING UPPORT FOR YOUR Country Telephone Number Latin America Telephone Technical Support and Repair Antigua 1 800 988 2112 Argentina 0 810 444 3COM Aruba 1 800 998 2112 Bahamas 1 800 998 2112 Barbados 1 800 998 2112 Belize...
  • Page 67 NDEX Numbers 3C number 22 access levels of default users 43 automatic setup 36 3Com Network Supervisor 36 console port 36 browsers choosing 42 cable choosing the correct 24 pin-outs 59 CD-ROM 9 command line interface management 39 console port 15, 16...
  • Page 68 NDEX safety information English 52 French 54 German 56 serial number of the Switch 22 serial port. See console port Simple Network Management Protocol. See SNMP SNMP 43 SNMP management 40 setting up 43 socket power 16 specifications, system 61 straight-through configuration 24 Switch 3C number 22...
  • Page 69 Warning: This is a class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures. You must only insert a 3Com approved SFP transceiver into the Switch. These are listed in the "Approved SFP Transceivers” section of the Getting Started Guide.

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