Remote Control Issues - Samsung S32AM700UR User Manual

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The problem
The message "Connecting
to Anynet+ device..." or
"Disconnecting from Anynet+
device" appears on the screen.
The Anynet+ device won't play.
The connected device is not
displayed.

Remote Control Issues

When the remote control isn't working, these steps may help resolve the problem.
The problem
The remote control does
not work.
External devices cannot be
operated with the product
remote control.
You cannot use the remote control when the product is configuring Anynet+ or
switching to the product viewing screen.
Use the remote control after the product has completed the Anynet+ configuration or
has switched to the product viewing screen.
You cannot use the play function when
Check whether the device supports Anynet+.
Anynet+ devices must be connected to the product using an HDMI cable. Make sure
the device is connected to your product with an HDMI cable. Some HDMI cables may
not support Anynet+.
Check whether the HDMI cable is properly connected.
Go to
Anynet+ (HDMI-CEC)
Settings
(HDMI-CEC)
The connection between the remote control and the product may be lost.
Also, if the remote control is not working or slow, the batteries might be low or dead. If this is
the case, replace the batteries. Alkaline batteries are recommended for longer battery life.
Check the cable connection between the product and external devices.
Try this!
Reset
is in progress.
and see if
Anynet+ (HDMI-CEC)
General
External Device Manager
Try this!
- 104 -
has been set to On.
Anynet+

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S32am50 seriesS32am70 seriesS27am50 series

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