Chapter 5: Important Information - Dell WD19TBS User Manual

Dell Docking Station drivers (Realtek USB GBE Ethernet Controller Driver) are required to be installed before using the docking
station for full functionality. Dell recommends updating the system BIOS, graphics driver, Thunderbolt driver, and Thunderbolt
firmware to the latest version before using the docking station. Older BIOS versions and drivers could result in the docking
station not being recognized by your system or not functioning optimally.
Dell highly recommends the following applications to automate the installation of BIOS, firmware, driver, and critical updates
specific to your system and docking station:
● Dell | Update - for Dell XPS systems only.
● Dell Command | Update - for Dell Latitude, Dell Precision, or XPS systems.
These applications are available for download on the Drivers & Downloads page for your product at
Updating the Dell Docking Station driver set
To fully support the new generation Dell Docking Station , it is highly recommended to install the following BIOS/Drivers on a
64–bit Windows operating system:
1. Go to www.dell.com/support
the Enter a Service Tag or Express Service Code field, or click View Products to browse to your system model.
2. Flash the latest BIOS available for the system. This is available for download at dell.com/support under the "BIOS" section.
Restart the system before the next step.
3. Install the latest Intel HD/NVIDIA/AMD Graphics drivers available for the system. This is available for download at
www.dell.com/support/drivers. Restart the system before the next step.
4. Install the Realtek USB GBE Ethernet Controller Driver for available for your system. This is available for download at
dell.com/support under the "Docks/Stand" section.
12 Important Information
and click Detect Product to Autodefect your product, or enter your system's Service Tag in
Important Information
5
www.dell.com/support