Chapter 5: Important Information - Dell WD19DC User Manual

Dell Docking Station drivers (Realtek USB GBE Ethernet Controller Driver and Realtek USB Audio Driver) are required to be installed
before using the docking station for full functionality. Dell recommends updating the computer BIOS and graphics drivercomputer BIOS,
graphics driver, Thunderbolt driver, and Thunderbolt firmware to the latest version before using the docking station. Older BIOS versions
and drivers could result in the docking station not being recognized by your computer or not functioning optimally.
Dell highly recommends the following applications to automate the installation of BIOS, firmware, driver, and critical updates specific to
your system and docking station:
• Dell | Update - for Dell XPS systems only.
• Dell Command | Update - for Dell Latitude, Dell Precision, or XPS systems.
These applications are available for download on the Drivers & Downloads page for your product at
Updating the Dell Docking Station WD19DC driver
set
To fully support the new generation Dell Docking Station WD19DC, it is highly recommended to install the following BIOS/Drivers on a 64–
bit Windows operating system:
1. Go to www.dell.com/support
Enter a Service Tag or Express Service Code field, or click View Products to browse to your computer model.
2. Flash the latest BIOS available for the system. This is available for download at dell.com/support under the "BIOS" section. Restart
the computer before the next step.
3. Install the latest Intel HD/nVIDIA/AMD Graphics drivers available for the system. This is available for download at
support/drivers. Restart the computer before the next step.
4. Install the Realtek USB GBE Ethernet Controller Driver for Dell Dock WD19DC available for your system. This is available for
download at dell.com/support under the "Docks/Stand" section.
5. Install the Realtek USB Audio Driver for Dell Dock WD19DC available for your computer. This is available for download at dell.com/
support under the "Docks/Stands" section.
12 Important Information
and click Detect Product to Autodefect your product, or enter your computer's Service Tag in the
Important Information
www.dell.com/support
5
www.dell.com/