Reporting Safety Defects - Mazda 2003 Miata MX-5 Owner's Manual

J07R_8R09_EA_02G.book Page 14 Monday, July 1, 2002 11:30 AM
Customer Information

Reporting Safety Defects

If you believe that your vehicle has a defect which could cause a crash or could cause
injury or death, you should immediately inform the National Highway Traffic Safety
Administration (NHTSA) in addition to notifying Mazda Motor Corporation (Your Mazda
Importer/Distributor).
If NHTSA receives similar complaints, it may open an investigation, and if it finds that a
safety defect exists in a group of vehicles, it may order a recall and remedy campaign.
However, NHTSA cannot become involved in individual problems between you, your
dealer, or Mazda Motor Corporation (Your Mazda Importer/Distributor).
To contact NHTSA, you may either call the Auto Safety Hotline toll-free at 1 (800) 424-
9393 (or 366-0123 in Washington, D.C. area) or write to: NHTSA, U.S. Department of
Transportation. Washington, D.C. 20590. You can also obtain other information about
motor vehicle safety from the Hotline.
NOTE
If you live in the U.S.A., all correspondence to Mazda Motor Corporation should be
forwarded to:
Mazda North American Operations
7755, Irvine Center Drive
Irvine, California 92618-2922
P.O. Box 19734
Irvine, CA 92623-9734
Customer Assistance Center or toll free at 1 (800) 222-5500
If you live outside of the U.S.A., please contact the nearest Mazda Distributor shown
(page 9-7) in this booklet.
9-14
Form No. 8R09-EA-02G
Reporting Safety Defects