Chapter 4. Help And Support; Call Lenovo; Before You Contact Lenovo; Lenovo Customer Support Center - Lenovo 100e Chromebook Gen 3 User Manual

Chapter 4. Help and support

Call Lenovo

If you have tried to correct the problem yourself and still need help, you can call Lenovo Customer Support
Center.

Before you contact Lenovo

Prepare the following before you contact Lenovo:
1. Record the problem symptoms and details:
• What is the problem? Is it continuous or intermittent?
• Any error message or error code?
• What operating system are you using? Which version?
• Which software applications were running at the time of the problem?
• Can the problem be reproduced? If so, how?
2. Record the system information:
• Product name
• Machine type and serial number
The following illustration shows where to find the machine type and serial number of your Chromebook.

Lenovo Customer Support Center

During the warranty period, you can call Lenovo Customer Support Center for help.
Telephone numbers
For a list of the Lenovo Support phone numbers for your country or region, go to
pcsupport.lenovo.com/supportphonelist
© Copyright Lenovo 2020
for the latest phone numbers.
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