Samsung UBD-M9700 Full Manual page 54

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Appendix
PROBLEM
BD-LIVE
This product cannot connect
to the BD-LIVE server.
When using the BD-LIVE
service, an error occurs.
| NOTE |
\ When the factory default settings are restored, all stored user BD data will be deleted.
• Test whether the network connection is working using the
Network Status function. (See page 23)
• Check whether a USB memory device is connected to the
product.
• The memory device must have at least 1GB of free space to
accommodate the BD-LIVE service.
You can check the available size in BD Data Management.
(See page 23)
• See if the BD-Live Internet Connection option is set to
Allow(All).
• If all above fails, contact the content provider or update the
product to the latest firmware.
• The memory device must have at least 1GB of free space to
accommodate the BD-LIVE service.
You can check the available size in BD Data Management.
(See page 23)
54
English
SOLUTION

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