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Samsung UBD-M9500/ZA Full Manual

Samsung UBD-M9500/ZA Full Manual

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Summary of Contents for Samsung UBD-M9500/ZA

  • Page 1 FULL MANUAL UBD-M9500 Imagine the possibilities Thank you for purchasing this Samsung product. To receive more complete service, please register your product at
  • Page 2: Safety Information

    Safety Information Warning CAUTION This symbol indicates that high voltage is present inside. It is dangerous to make any kind of contact with any internal part RISK OF ELECTRIC SHOCK. DO NOT OPEN. of this product. CAUTION : TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE THE COVER (OR This symbol indicates that this product BACK).
  • Page 3 - unplug it immediately contact a Samsung service center. and contact an authorized dealer or service • To clean this apparatus, unplug the power cord center.
  • Page 4 Safety Information FCC NOTE (for U.S.A) • This product satisfies FCC regulations when shielded cables and connectors are used to Class B FCC Statement connect the unit to other equipment. To prevent The included module(s) has been tested and electromagnetic interference with electric found to comply with the limits for a Class B digital appliances, such as radios and televisions, use device, pursuant to Part 15 of the FCC Rules.
  • Page 5: Precautions

    Precautions 12. Use only with the cart, stand, tripod, bracket, or table specified by the Important Safety Instructions manufacturer, or sold with the apparatus. When a cart Read these operating instructions carefully before is used, use caution when using the unit. Follow all the safety instructions moving the cart/apparatus combination to listed below.
  • Page 6: Table Of Contents

    Contents Method 3 Connecting to Mobile Device via SAFETY INFORMATION Wi-Fi (Blu-ray to Mobile) Connecting to a Network Router Warning Wireless Network Precautions Wired Network Important Safety Instructions SETTINGS GETTING STARTED The Initial Settings Procedure Accessories The Home Screen Front and Right Side Panel Accessing the Settings Screen Rear Panel Buttons on the Remote Control Used for...
  • Page 7 MEDIA PLAY NETWORK SERVICES Playing Commercial Discs Creating a Samsung Account Disc Storage & Management Before Using Apps Playing Photos, Videos, and Music Using Apps (Multimedia) The APPS Screen at a Glance Playing Media Content Saved on a USB Starting an Application...
  • Page 8: Getting Started

    Getting Started Accessories Check for the supplied accessories shown below. DISC MENU POP UP /MENU Batteries (AA Size) (4301-000101) TOOLS Power Cable (3903-001117) User Manual Remote Control (AK68-02648A) (AK59-00180A) English...
  • Page 9: Front And Right Side Panel

    Front and Right Side Panel POWER BUTTON OPEN/CLOSE BUTTON POWER INDICATOR Red: Power off Green: Power on Green blinking: Remote control or Front Key input, Software update. POWER DISPLAY DISC TRAY REMOTE CONTROL Right Side SENSOR Wi-Fi/BT ANTENNA Do not place any object near or in front of the 5V 0.5A antenna to ensure proper operation.
  • Page 10: Rear Panel

    Getting Started Rear Panel OPTICAL MAIN POWER DIGITAL (Audio Only) AUDIO OUT HDMI OUT OPTICAL MAIN POWER DIGITAL (Audio Only) AUDIO OUT HDMI OUT POWER DIGITAL AUDIO OUT HDMI OUT MAIN : outputs audio and video. ❶ SUB : outputs audio only. | NOTE | \ To use the Anynet+ (HDMI-CEC) function, connect an HDMI cable to the HDMI 1 terminal.
  • Page 11: Remote Control

    Remote Control | NOTE | \ Previous BD-Player remote controls may not be compatible with this player. Tour of the Remote Control Turns the TV on and off. TV volume adjustment. Turns the player on and off. After setup, allows you to set the input Press to open and close the disc tray.
  • Page 12 PIONEER 58, 59, 73, 74 RADIOLA 06, 56 Brand Codes RADIOMARELLI SAMSUNG 01, 02, 03, 04, 05, 06, 07, 08, 09 45, 46 AIWA SABA 57, 72, 73, 74, 75 ANAM 10, 11, 12, 13, 14, 15, 16, 17, 18 SALORA BANG &...
  • Page 13: Connections

    | NOTES | \ Optimum picture quality is automatically obtained (HDMI UHD Color - On) when the player is connected to a Samsung UHD TV. \ To use the Anynet+ (HDMI-CEC) function, connect the HDMI cable to the HDMI 1 terminal.
  • Page 14 Connections \ HDMI outputs only a pure digital signal to the TV. If your TV does not support HDCP (High-bandwidth Digital Content Protection), random noise appears on the screen. \ If your TV does not support HDCP (High-bandwidth Digital Content Protection) version 2.2, some Ultra HD Blu-ray titles may play at the 1080p resolution.
  • Page 15: Connecting To An Audio Device

    Connecting to an Audio Device You can connect this product to an audio system using the methods illustrated below. - Do not connect the power cord to the wall outlet until you have made all the other connections. - When you change the connections, turn off all devices before you start. Method 1 Connecting to an HDMI (HDR) compatible Soundbar / AV receiver that supports pass through • Connect an HDMI cable (not supplied) from the HDMI OUT 1 jack on the back of the product to the...
  • Page 16: Method 3 Connecting To An Hdmi Compatible Soundbar / Av Receiver That Does Not Support Pass Through

    Connections Method 3 Connecting to an HDMI Method 4 Connecting to a Soundbar / compatible Soundbar / AV receiver that AV receiver with a Digital Optical Cable does not support pass through • Using a digital Optical cable (not supplied), connect the DIGITAL AUDIO OUT jack on the • Connect an HDMI cable (not supplied) from the product to the DIGITAL AUDIO IN jack of the...
  • Page 17: Connecting To A Mobile Device

    Connecting to a Mobile Device Method 2 Connecting to Mobile Device via Wi-Fi (Smart View) Method 1 Connecting to Mobile Device via The Smart View function lets you view the screen Bluetooth of your mobile device or Android tablet on a TV that you have connected to the player.
  • Page 18: Method 3 Connecting To Mobile Device Via Wi-Fi (Blu-Ray To Mobile)

    1. On the player, get the player's device name. (Navigate to Settings > General > System Manager > Device Name.) 2. Start Samsung Connect on the mobile device. In the list that appears, find the player's device name. (You may need to run Scan for Devices.)
  • Page 19: Wired Network

    | NOTES | \ Your router or your Internet Service Provider's policies may prevent the product from accessing Samsung's software update server. If this occurs, contact your Internet Service Provider (ISP) for more information. \ DSL users, please use a router to make a network connection.
  • Page 20: Settings

    Disc : Displays the selected source. 1) Connect the product to an Anynet+ (HDMI- CEC)-compliant Samsung TV using an HDMI Downloaded Apps : Displays downloaded Cable. apps. Apps displayed here can be deleted, 2) Set the Anynet+ (HDMI-CEC) feature to On edited, or rearranged, if necessary.
  • Page 21: Accessing The Settings Screen

    Buttons on the Remote Control Used | NOTE | for the Settings Menu \ If you leave the player in the stop mode for more DISC than 5 minutes without using it, a screen saver MENU POP UP will appear on your TV. If the player is left in the /MENU screen saver mode for more than 15 minutes, the power will automatically turn off.
  • Page 22: Settings Menu Functions

    Wi-Fi Speaker Surround Setup TV, setting the Movie Frame (24p) feature to Auto lets the product adjust its HDMI output to Connect the Samsung Soundbar to wireless speakers via Wi-Fi to configure a stereo or 24 frames per second automatically for improved surround sound system.
  • Page 23: General

    PCM Downsampling Sound Mirroring Lets you choose to have 96kHz PCM signals If your player is connected to a receiver or downsampled to 48kHz before they are outputted Soundbar via HDMI or Optical, you can share to an amplifier. Turn on PCM Downsampling if audio originating on a mobile device and listen the amplifier or receiver is not compatible with to the audio on the speakers of the connected...
  • Page 24  View Notifications : You can view the list of function that offers linked operations with other event messages generated by the player.  Samsung Account : Create and manage your Samsung products that have the Anynet+ feature and lets you control those products own Samsung account.
  • Page 25: Support

    ` Allowing a Connection with a Mobile Accessibility Device  Voice Guide Settings : You can activate voice To play the media content stored on guides that describe the menu options aloud to a mobile device, you must allow the aid the visually impaired.
  • Page 26: Networks And The Internet

    Network Services chapter of this manual on pages 40~47. Instructions for configuring the \ To use Remote Management: network connection start below. 1) Call the Samsung Contact Center and ask Configuring Your Network Connection for remote support. 2) Open the player's menu on your TV and Before you begin, determine if your IP address go to the Support section.
  • Page 27 Wireless Network 6. The product detects the wired connection, verifies the network connection, and then You can set up a wireless network connection in connects to the network. four ways: 7. Press the (OK) button. - Wireless Automatic Wired - Manual - Wireless Manual Ğ...
  • Page 28 Settings 7. On the Security screen, enter your network's 7. Press the Up or Down button to move Security Code or Pass Phrase. to another parameter, and then enter the Enter letters by selecting a letter with an arrow numbers for that parameter following the button, and then pressing (OK) button.
  • Page 29: Upgrading Software

    8. Enter the PIN into the WPS PIN entry field in \ Samsung Electronics takes no legal the router's Set Up screen, and then save the responsibility for any product malfunction screen.
  • Page 30: Update Now

    \ When the system update is done, check the software details in the Product Information 10. When the download is done, unzip the zip section of the Contact Samsung screen. archive to your computer. You should have a single folder with the same name as the zip \ Do not turn off the product during the Software file.
  • Page 31: Media Play

    4. If playback does not start automatically, press \ Backup important files before connecting a (Home) button, select Play Disc of the USB device. Samsung is not responsible for Home screen, and then press the damaged or lost files. (OK) button on the remote.
  • Page 32: Playing Media Content Saved In A Computer

    Media Play Playing Media Content Saved in a Playing a Disc with User Recorded Computer Content You can play media content on the product that You can play multimedia files you have recorded is stored on a computer connected to the same on Blu-ray, DVD, or CD discs.
  • Page 33: Controlling Video Playback

    DISC Controlling Video Playback MENU POP UP /MENU You can control the playback of video content located on a Disc, USB, or PC. Depending on the disc or contents, some of the functions described in this manual may not be available. Buttons on the Remote Control used for Video Playback To use the disc menu, popup menu, or DISC...
  • Page 34: Using The On-Screen Menu During Playback Of A Video

    Media Play Using the On-screen Menu during Playback of a Video Use the Up/Down/Left/Right buttons to select each function and then press the (OK) button. Displaying optional menus When playing a disc: Press TOOLS on the remote control. When playing a video file or a 360° video file: Press (OK) on the remote control, and then select on the screen.
  • Page 35 Menu Availability Optional Description Menu Disc File 360° file | NOTES | \ You can also use the Left/Right buttons to advance or rewind the movie. The movie advances or rewinds one minute each time you press the Left/Right buttons. \ If the index information in the file is damaged or Select Scene the file does not support indexing, you will not be...
  • Page 36: Using The Sort By & Options Menus

    Media Play Using the Sort By & Options Menus Controlling Music Playback DISC MENU POP UP /MENU Using the Sort By Menu You can control the playback of music content located on a Disc, USB, or PC. Sort On a file screen containing video files, select Depending on the disc or contents, some of the , and then press the (OK) button.
  • Page 37: Using The Options Menu During Playback

    Using the Options Menu During Repeating Tracks on an Audio CD Playback You can set the product to repeat tracks on an On the music file playback screen, use the Up/ audio CD (CD-DA/MP3). Down/Left/Right buttons to select the and then 1.
  • Page 38: Playing Photo Contents

    Media Play Playing Photo Contents 4. Repeat Step 3 to select and check additional tracks. 5. To remove a track from the list, move to the You can play photo contents located on a DVD, USB, or PC. track, and then press the (OK) button again.
  • Page 39: Using The Sort By & Options Menus

    \ To enable the Background Music function, the photo file must be on the same storage media as the music file. Note that the sound quality can be affected by the bitrate of the MP3 file, the size of the photo, and the encoding method.
  • Page 40: Network Services

    (OK) button. Create a Samsung account so you can take 8. Press the advantage of all Samsung has to offer on line. (OK) button again to display the Set up accounts for each household member so next page.
  • Page 41: Before Using Apps

    Download a video app to play video. available if you do not. 4. Select I agree to all, and then press the Log in with your Samsung account. (OK) button. The Setup Complete screen Use a variety of Samsung-provided appears. Press the (OK) button.
  • Page 42: Starting An Application

    Network Services Starting an Application Downloading an App 1. Use the Up/Down buttons to move to 1. On the Home screen, select APPS, and Editor's Choice, Most Popular, Group then press the (OK) button. Content, or Genre. If you have moved to 2.
  • Page 43: Using The Internet

    Lock/Unlock View Details 1. On the Settings screen, select the app you This function blocks access to an app unless you enter your PIN. Unlock removes the lock. want to view details for. 2. Select View Details, and then press the 1.
  • Page 44: The Web Browser Window At A Glance

    • Open New Secret Tab: Opens a new settings. See " Using the Browser browser tab in Security Mode. Menu" on page 46. • Featured: Shows recommended : The Samsung Account page • websites. appears. • Most visited: Shows frequently visited •...
  • Page 45 (OK) button. Delete All Reset Recommended Text Memory Done Reset erases the Samsung Keyboard's memory. < > Cancel www. .com Select Reset to erase everything that the | NOTE |...
  • Page 46: Using The Browser Menu

    Settings functions may not be activated. - Sync and View Tabs and Bookmarks Functions that are not activated are greyed out Across Devices: Log in with your Samsung and cannot be used. account to sync the main unit with other devices.
  • Page 47: Linking Your Internet Service Accounts To The Product

    Linking Your Internet Service Accounts to the Product The Link Service Accounts function lets you link your product to your accounts with Internet services such as Pandora so that the product can log you in to the service automatically when you start the app for that service.
  • Page 48: Appendix

    Appendix Additional Information Notes TV Aspect Ratio • Depending on the disc type, some aspect ratios may not be available. • If you select an aspect ratio and option that is different than the aspect ratio of your TV screen, the picture might appear to be distorted. • If you select the 16:9 Original, your TV may display 4:3 Pillarbox (black bars on the sides of the picture).
  • Page 49 TV. • This function is not available if the HDMI cable does not support CEC. • If your Samsung TV has an Anynet+ logo, then it supports the Anynet+ function. Selecting the Audio Language • The Left/Right indicator will not appear on the screen if the BONUSVIEW...
  • Page 50: Resolution According To The Contents Type

    Appendix Resolution according to the contents type Ultra HD Contents Type E-contents/ Blu-ray Disc/ DVD Disc Digital contents Setup Blu-ray Disc Auto 2160p(1080p)@24 2160p(1080p)@60 2160p(1080p)@60 Disc Max.Resolution of Max.Resolution of Max.Resolution of Content Movie TV input TV input TV input Frame(24p) * 2160p, 1080p Auto...
  • Page 51: Digital Output Selection

    Digital Output Selection Bitstream Bitstream Bitstream Setup (Re-encoded (Re-encoded (Unprocessed) DTS) Dolby D) Connection HDMI Optical HDMI Optical HDMI or Optical HDMI or Optical Up to PCM Re-encoded PCM 2ch PCM 2ch DTS re-encoded 7.1ch Dolby Digital * Up to PCM Re-encoded Dolby Digital PCM 2ch...
  • Page 52: Troubleshooting

    Refer to the table below if this product does not function properly. If the problem you are experiencing is not listed below or if the instructions below do not help, turn off the product, disconnect the power cord, and contact Samsung Electronics at 1-800-SAMSUNG (1-800-726-7864). PROBLEM...
  • Page 53 • If you still cannot resolve the problem, please contact your nearest Samsung authorized service center. Play Multimedia on network devices You can see folders shared on • The multimedia list only shows Video, Photo, and Music files.
  • Page 54 Appendix PROBLEM SOLUTION BD-LIVE This product cannot connect • Test whether the network connection is working using the Network Status function. (See page 23) to the BD-LIVE server. • Check whether a USB memory device is connected to the product. • The memory device must have at least 1GB of free space to accommodate the BD-LIVE service.
  • Page 55: Disc And Format Compatibility

    Disc and Format Compatibility Disc types and contents your product can play Media Disc Type Details Ultra HD Ultra HD BD-ROM format. Blu-ray Disc Blu-ray Disc BD-ROM format DVD-VIDEO VIDEO DVD-RW DVD-VIDEO, recorded DVD+RW/DVD-RW(V)/DVD-R/+R that have been DVD-R recorded and finalized, or a USB storage media containing MKV, MP4 DVD+RW contents.
  • Page 56: Region Code

    Appendix Region Code Logos of Discs the product can play Both products and discs are coded by region. These regional codes must match for a disc to play. If the codes do not match, the disc will not play. The region number for this product is displayed on Blu-ray Disc BD-LIVE the rear panel of the product.
  • Page 57: Supported Formats

    Supported Formats Supported Video File Formats File Frame rate Bit rate Container Video Codec Resolution Audio Codec Extension (fps) (Mbps) 4096X2160: H.264 BP/MP/HP 3840X2160: *.avi 4096x2160 *.mkv HEVC *.asf (H.265 - Main, *.wmv Main10) Dolby Digital *.mp4 Motion JPEG 3840x2160 LPCM *.mov ADPCM...
  • Page 58 Appendix ` Limitations - Supports DD+ (Up to 7.1ch) - The DTS LBR codec is supported only for - Even when a file is encoded by a supported MKV / MP4 / TS containers. codec listed in the Video File Support table, the file might not play if its content has a problem.
  • Page 59 Supported Music File Formats Supported Picture File Formats File File Type Codec Support Range Type Resolution Extension Extension *.jpg MPEG1 15360x8640 JPEG *.mp3 Audio *.jpeg MPEG Layer 3 *.png 4096x4096 *.m4a *.bmp 4096x4096 *.mpa MPEG4 *.aac Notes on the USB connection 24bit/192kHz • This player supports USB storage media, MP3 *.flac...
  • Page 60 HDD into a wall socket. If the problem continues, contact the USB HDD manufacturer. • SAMSUNG is not responsible for any data file damage or data loss. • This player does not support NTFS compressed, sparse, or encrypted files.
  • Page 61: Compliance And Compatibility Notice

    • Samsung cannot assure that this player will play every disc bearing the Ultra HD BD-ROM, BD-ROM, BD-RE/-R, DVD-VIDEO, DVD-RW/-R, DVD+RW/+R and CD-RW/-R logos, and this player may not respond to all operating commands or operate all features of every disc.
  • Page 62: Copy Protection

    BD-ROM Mark and/or BD+ protected contents. To obtain additional information on AACS, BD-ROM Mark, BD+, or this product, please contact the SAMSUNG customer care center. • Many Ultra HD Blu-ray Discs/Blu-ray Discs/DVDs are encoded with copy protection. Because of this, you should only connect this player directly to your TV, not to a VCR.
  • Page 63: Licenses

    CONTENT OR SERVICE BY YOU OR ANY THIRD PARTY, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. Third party services may be terminated or interrupted at any time, and Samsung makes no representation or warranty that any content or service will remain available for any period of time. Content and services are transmitted by third parties by means of networks and transmission facilities over which Samsung has no control.
  • Page 64: Specifications

    • For information about the power supply and power consumption, refer to the label attached to the product. • Weight and dimensions are approximate. • Dispose unwanted electronics through an approved recycler. To find the nearest recycling location, go to our website: or call, (877) 278 - 0799. English...
  • Page 65 SAMSUNG will repair or replace this product, at our option and at no charge as stipulated herein, with new or reconditioned parts or products if found to be defective during the limited warranty period specified above. All replaced parts and products become the property of SAMSUNG and must be returned to SAMSUNG.
  • Page 66 CALL OR VISIT US ONLINE AT WRITE Samsung Electronics America, Inc. 1-800-SAMSUNG IN THE US 85 Challenger Road (726-7864) Ridgefield Park, NJ 07660 accessibility contact information in U.S.A. : © 2017 Samsung Electronics Co., Ltd. All rights reserved.

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