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Q:
The ReBuilder® will not turn on. What do I do?
A:
Replace the battery. If the battery is replaced and this does
not solve the problem, call us at 877-717-5487.
Q:
Why did the ReBuilder® stop working during my treatment
session?
A:
There is an internal timer designed to turn off the stimulation
automatically after the session ends. This is to prevent over
stimulation, as some people fall asleep during treatment.
This automatic timer turns the unit off in approximately 28
to 32 minutes.
Q:
My ReBuilder ® still works, but why do I have to turn it up
higher and higher to get the same stimulation?
A:
Check the battery. Usually the batteries will last approximately
30 to 45 days depending on use before needing to be
replaced. The power indicator can still flash even if the
battery is weakening to the point of reduced stimulation.
Q:
Why do I feel the ReBuilder® more in one foot or hand than
the other?
A:
You may feel stimulation stronger in one foot or hand than
the other. This is normal even with healthy nerves. For
those with neuropathy, there can be differences in nerve
function from one foot or hand to the other, increasing this
difference. The ReBuilder® device is designed to produce a
stronger signal on one side. This provides better outcomes.
Try switching the conductive rubber pads in the footbath or
reversing the socks or inverting the conductive FootPads,
(depending of course on which accessory you are using).
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