Customer Assistance And Information - Buick 2005 Century Owner's Manual

Section 7
Customer Assistance and Information ...............7-2
Customer Satisfaction Procedure ......................7-2
Online Owner Center ......................................7-4
Customer Assistance for Text Telephone
(TTY) Users ...............................................7-4
Customer Assistance Offices ............................7-4
GM Mobility Program for Persons
with Disabilities ...........................................7-6
Roadside Assistance Program ..........................7-6
Courtesy Transportation ...................................7-8
Vehicle Data Collection and Event
Data Recorders ..........................................7-9

Customer Assistance and Information

Reporting Safety Defects ................................7-10
Reporting Safety Defects to the
United States Government ..........................7-10
Reporting Safety Defects to the
Canadian Government ................................7-11
Reporting Safety Defects to
General Motors .........................................7-11
Service Publications
Ordering Information ..................................7-11
7-1