Reporting Safety Defects; Service And Warranty - BMW 2011 7 Series Owner's Manual

tain or emit chemicals known to the State of Cal‐
ifornia to cause cancer and birth defects and re‐
productive harm. In addition, certain fluids
contained in vehicles and certain products of
component wear contain or emit chemicals
known to the State of California to cause cancer
and birth defects or other reproductive harm.
Battery posts, terminals and related accessories
contain lead and lead compounds. Wash your
hands after handling. Used engine oil contains
chemicals that have caused cancer in laboratory
animals. Always protect your skin by washing
thoroughly with soap and water.

Service and warranty

We recommend that you read this publication
thoroughly. Your vehicle is covered by the fol‐
lowing warranties:
▷ New Vehicle Limited Warranty
▷ Rust Perforation Limited Warranty
▷ Federal Emissions System Defect Warranty
▷ Federal Emissions Performance Warranty
▷ California Emission Control System Limited
Warranty
Detailed information about these warranties is
listed in the Service and Warranty Information
Booklet for US models or in the Warranty and
Service Guide Booklet for Canadian models.
Your vehicle has been specifically adapted and
designed to meet the particular operating con‐
ditions and homologation requirements in your
country and continental region in order to deliver
the full driving pleasure while the vehicle is op‐
erated under those conditions. If you wish to op‐
erate your vehicle in another country or region,
you may be required to adapt your vehicle to
meet different prevailing operating conditions
and homologation requirements. You should
also be aware of any applicable warranty limita‐
tions or exclusions for such country or region. In
such case, please contact Customer Relations
for further information.
8
Online Edition for Part no. 01 41 2 603 958 - 03 10 500

Reporting safety defects

For US customers
The following only applies to vehicles owned
and operated in the US.
If you believe that your vehicle has a defect
which could cause a crash or could cause injury
or death, you should immediately inform the Na‐
tional Highway Traffic Safety Administration
NHTSA, in addition to notifying BMW of North
America, LLC, P.O. Box 1227, Westwood, New
Jersey 07675-1227, Telephone
1-800-831-1117.
If NHTSA receives similar complaints, it may
open an investigation, and if it finds that a safety
defect exists in a group of vehicles, it may order
a recall and remedy campaign.
However, NHTSA cannot become involved in
individual problems between you, your dealer,
or BMW of North America, LLC.
To contact NHTSA, you may call the Vehicle
Safety Hotline toll-free at 1-888-327-4236
(TTY: 1-800-424-9153); go to http://www.safe‐
rcar.gov; or write to: Administrator, NHTSA, 400
Seventh Street, SW., Washington, DC 20590.
You can also obtain other information about mo‐
tor vehicle safety from http://www.safercar.gov
For Canadian customers
Canadian customers who wish to report a
safety-related defect to Transport Canada, De‐
fect Investigations and Recalls, may telephone
the toll-free hotline 1-800-333-0510, or contact
Transport Canada by mail at: Transport Canada,
ASFAD, Place de Ville Tower C, 330 Sparks
Street, Ottawa ON K1A 0N5.