Reporting Safety Defects - BMW 128i Owner's Manual

Maintenance
Maintain the vehicle regularly to sustain the
road safety, operational reliability and the New
Vehicle Limited Warranty.
Specifications for required maintenance mea-
sures:
> BMW Maintenance system
> Service and Warranty Information Booklet
for US models
>
Service and Warranty Information Booklet
for US models
If the vehicle is not maintained according to
these specifications, this could result in serious
damage to the vehicle. Such damage is not cov-
ered by the BMW New Vehicle Limited War-
ranty.

Reporting safety defects

For US customers
The following only applies to vehicles owned
and operated in the US.
If you believe that your vehicle has a defect
which could cause a crash or could cause injury
or death, you should immediately inform the
National Highway Traffic Safety Administration,
NHTSA, in addition to notifying BMW of North
America, LLC, P.O. Box 1227, Westwood, New
Jersey 07675-1227, Telephone 1-800-831-
1117.
If NHTSA receives similar complaints, it may
open an investigation, and if it finds that a safety
defect exists in a group of vehicles, it may order
a recall and remedy campaign. However,
NHTSA cannot become involved in individual
problems between you, your center, or BMW of
North America, LLC.
To contact NHTSA, you may call the Vehicle
Safety Hotline toll-free at 1-888-327-4236
(TTY: 1-800-424-9153); go to
http://www.safercar.gov; or write to: Adminis-
trator, NHTSA, 400 Seventh Street, SW.,
Washington, DC 20590. You can also obtain
other information about motor vehicle safety
from http://www.safercar.gov
Online Edition for Part no. 01 40 2 606 818 - © 03/11 BMW AG Online Edition for Part no. 01 40 2 606 818 - © 03/11 BMW AG
For Canadian customers
Canadian customers who wish to report a
safety-related defect to Transport Canada,
Defect Investigations and Recalls, may tele-
phone the toll-free hotline 1-800-333-0510.
You can also obtain other information about
motor vehicle safety from http://www.tc.gc.ca/
roadsafety
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