Troubleshooting - Viking PSA-IP Product Manual

C. Operation Commands (Relay Mode must be set to "Door Strike")
The following commands can be entered after the PSA-IP answers an inbound SIP call, when the Inbound Call Mode
is set to auto answer. After the unit auto answers the call, one beep will be heard if Pre Page Alert Tone is enabled. If
the Access Code has been disabled, you can now enter the Operation Commands listed below. If an Access Code has
been programmed, enter the Access Code digits. Once the correct code has been entered, two beeps will be heard
and you can now enter the Operation Commands listed below.
Feature
Activate
Ext Relay
Un-Latch
Ext Relay
Latch
Ext Relay
Disconnect
* NOTE: Latching commands must be enabled in programming.
If the unit cannot register with the programmed SIP server, the "Status" LED will blink on and off every two seconds until
communication is restored. This alerts a potential user of a problem with the device that will prevent SIP calls from being
accepted.
Tone Tone
Description
Command
QQ or
Momentarily activate ext relay (1 or 2 digits, factory set to QQ).
___ ___
Un-latch* (deactivate) the ext relay.
Q0
Latch* (continuously activate) the ext relay.
Q1
# Disconnects or forces the speaker to hang up.

Troubleshooting

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