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Package contents
A sticker on your modem
router displays the preset
WiFi network name,
password, and QR code.
Ethernet cable
Power
adapter
Cable modem router
Set up and activate using the
modem router web interface
1. Turn off and disconnect existing modems and routers.
If you are replacing a modem that is currently connected in your home,
unplug the modem and plug the new modem router into the same outlet.
2. Connect a coaxial cable.
Use a coaxial cable to connect the cable port on
the modem router to a cable wall outlet. Make
sure that the cable is tightly connected. We
recommend that you connect your cable modem
directly to a cable wall outlet.
If you must share the connection, use
a 3.5dB (1 to 2) splitter.
3. Connect the power adapter.
Connect the power adapter to the modem router and plug the power
adapter into a power outlet.
4. Wait for the Online LED
This process might take up to 10 minutes. When the cable modem comes
online, the Online LED
minute.
Your Preset Wireless Settings
WiFi Network Name (SSID):
After 10 minutes, if the Online LED doesn't light solid, make sure that the
Network Key (Password):
cable outlet is working, or call your Internet service provider (ISP) to make
sure you have service.
Note: When the Online LED lights solid, your modem router is not
connected to the Internet yet. You must connect a router or computer to your
cable modem, and then activate your cable modem with your cable Internet
provider.
5. Connect your computer or mobile device to the modem router with WiFi or
Ethernet.
•
WiFi. Use the WiFi network name (SSID) and password on the product
Coaxial
Power
label to connect.
cable
adapter
•
Ethernet. The computer must have an Ethernet port. Connect an Ethernet
cable to an Ethernet port on the modem router and the Ethernet port on
your computer.
6. Collect the following information:
•
Your cable Internet provider (ISP) account information
•
Cable modem model number, which is CAX25
•
Cable modem serial number
FOR POSITION ONLY
•
Cable modem MAC address
to light solid white.
stops blinking and lights solid white for at least a
FOR POSITION ONLY
7. Activate your Internet service:
The following table lists the activation contact information for cable Internet
providers that support your modem router.
Cable Internet
Activation Contact
Provider
Cox
1-888-556-1193
Mediacom
1-855-Mediacom (1-855-633-4226)
Optimum
1-877-810-6750
Sparklight
1-877-692-2253
Spectrum
1-833-267-6094
Xfinity
Visit
https://register.xfinity.com/
Your ISP's contact information might change. You can also find the contact
information in your monthly Internet service billing statement.
Note to CATV system installer: This reminder is provided to call the CATV systems installer's attention
to Section 820-93 of the National Electrical Code, which provides guidelines for proper grounding
and, in particular specifies that coaxial cable shield shall be connected to the grounding system of the
building as close to the point of cable entry as practical.
Regulatory and Legal
For regulatory compliance information including the EU Declaration of Conformity, visit
https://www.netgear.com/about/regulatory/.
See the regulatory compliance document before connecting the power supply.
For NETGEAR's Privacy Policy, visit https://www.netgear.com/about/privacy-policy.
By using this device, you are agreeing to NETGEAR's Terms and Conditions at
https://www.netgear.com/about/terms-and-conditions. If you do not agree, return the device to your
place of purchase within your return period.
© NETGEAR, Inc., NETGEAR and the NETGEAR Logo are trademarks of NETGEAR, Inc. Any
non-NETGEAR trademarks are used for reference purposes only.
NETGEAR, Inc.
NETGEAR INTERNATIONAL LTD
350 East Plumeria Drive
Floor 1, Building 3
San Jose, CA 95134, USA
University Technology Centre
Curraheen Road, Cork,
T12EF21, Ireland
and follow the prompts to activate
July 2020
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