Troubleshooting - Sony EBS-SP10 User Manual

SP-TUNE User Manual
If the password is reset, the user is prompted to enter new password on his/her first access to V-Chip
limit. For all subsequent accesses the user will have to use the password that was specified during the first
access. In the event the password is forgotten the V-Chip settings can reset by holding the enter button
for 5 sec. When prompted for the password enter right, left, right, left, enter and it will be reset to default
values.

8.10 Troubleshooting

Symptom
Key on remote is pressed but
nothing happens
The Plasma Display does not
turn on when the SP-TUNE is
turned on.
No control of Plasma via RS-
232 connection to Sp-Tune
Cannot switch to a particular TV
channel using channel +/-
browse keys.
See if the upper LED of SP-TUNE is fast-blinking while
pressing key and aiming remote at IR sensor on Plasma
Display. If it is not -– check the batteries in the remote. If the
batteries are good – check the cable connections between
the Plasma Display and the SP-TUNE.
Check Plasma Display power. Check SP-TUNE power (if
the LEDs blink). Check SP-TUNE-plasma display
connection cable.
Check cable connection. If connection is ok, check model
number of plasma as some models require a null cable.
Under panel settings check to see if correct model is
selected.
The channel is selectable by browsing keys only if it is
marked as "valid". To be marked as "valid" the channel must
have a good TV signal during the "channel scan" operation.
Repeat the channel scan (making sure aerial/cable
connection is good). Also the channel validity can be edited
manually.
Checks
15