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3.3.5.2 REMOTE PROGRAMMING
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If, after the call is connected, the customer describes the situation and it is determined that the
problem can be corrected by making parameter changes, this function makes it possible to change
parameters such as the user codeand service code from another fax (using DTMF tones). Therefore,
travel to the customer´s location is not required. However, it is not possible to change all the
parameters remotely (
PROGRAM MODE TABLE
()). The function used to accomplish this is
remote programming.
First, in order to check the current status of the service code parameter, print out the setup list (code:
991) and the service list (code: 999) from the customer´s fax machine.
Based on this, the parameters for the desired codes can be changed.
The procedure for changing and listing parameters is described on
ENTERING THE REMOTE
PROGRAMMING MODE AND CHANGING SERVICE CODES
(). Also, before exiting the
remote programmingmode, it is advisable to obtain a new list to confirm that the changes were made
correctly.
Hint:
Since the connected telephone is in use during the remote programming mode, it may be helpful to
ask the customer to switch to the speakerphone. This frees the customer from the need to remain
right next to the fax while you are making parametersettings. When finished, inform the customer.
Also note that in very noisy locations where the DTMF tones are not audible, the remote
programming function will not work.
3.3.5.2.1 ENTERING THE REMOTE PROGRAMMING MODE AND CHANGING SERVICE
CODES
3.3.5.2.2 PROGRAM MODE TABLE
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file://C:\Documents%20and%20Settings\Admin\Plocha\SCHÉMATA\VIDEA\PAN...
27. 10. 2004
http://servis-manual.com/
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