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Sunbeam's 3-Way Safety System
Safety is a major consideration in the
design of a Sunbeam kettle. This is why we
have developed our 3-Way Safety System,
which ensures that your kettle will:
1. Automatically switch off after boiling.
For convenience, safety and energy
efficiency, your Sunbeam kettle features an
auto cut-out device.
2. Cut-out for boil-dry protection.
If the kettle is operated without water, it
Care and Cleaning
Always disconnect the kettle from the power
outlet before cleaning.
Never immerse the kettle switch area, cord
or power base in water, or allow moisture to
come into contact with these parts.
Descale Your Kettle Regularly
Mineral deposits in tap water solidify when
the water is heated. Lime scale may be
white, coloured, even rusty-looking and is
normally visible but phosphate scale isn't
generally visible but may cause the water to
appear cloudy when heated. This may cause
the interior of the water gauge to discolour,
trigger the boil-dry cut-out mechanism or even
reduce the kettle's life.
Even in soft water areas it is important to
descale your kettle regularly to help maintains
its lifecycle.
NOTE: Failure to descale products regularly
can be deemed as negligent handling and
any faults caused by mineral build up will
not be covered by the Sunbeam 12 Month
Guarantee.
To remove this build-up, use Sunbeam Liquid
Descaler, a simple to use, non-toxic cleaner
available from Sunbeam Appointed Service
Agents.
Alternatively:
1. Fill the kettle with 1 cup of white vinegar
and the remainder with water and allow to
stand overnight. DO NOT BOIL.
2. Empty the solution from the kettle. Any
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will automatically cut-out,
preventing any damage to
the element.
3. Shut-down in case of
overheating.
In the event of overheating, the kettle will
automatically shut down to prevent further
damage. Should this occur, take your kettle
to a Sunbeam Service Centre or Appointed
Service Agent.
stains remaining inside the spout can be
removed by rubbing with a damp cloth. Fill
the kettle with clean water, bring to boil
and then discard the water. Repeat and the
kettle will then be ready to use.
To clean the kettle exterior
The plastic surface may be wiped over with a
damp cloth and polished with a soft dry cloth.
CAUTION: To prevent damage to the appliance,
do not use alkaline, chemical or abrasive
cleaners. Use a soft cloth and a mild
detergent to protect the exterior surface.
To clean the mesh filter
CAUTION: Before removing or refitting the
filter, switch off the kettle and empty it. Allow
it to cool completely, then unplug the power
base from the main supplied socket. Never
operate the kettle without the filter fitted.
Open the lid. Grasp the top of the mesh
filter and pull upwards to remove. Wash in
warm soapy water and dry thoroughly before
replacing in the kettle.
Cleaning the concealed heating element
This kettle features a non-corrosive stainless
steel heating element. Over time, scale may
build up on the concealed element inside the
kettle, causing discolouration that may have
the appearance of rust. Be assured this is not
rust. If this occurs clean with a Scotchbrite
scourer or similar and a suitable abrasive
cleaning cream. Rinse and clean throughly
with tap water before using your kettle again.
This product is covered by a 12 month
replacement or repair warranty, which is
in addition to your rights under the
Australian Consumer Law (if your product
was purchased in Australia) or New Zealand
Consumer Guarantees Act (if your product
was purchased in New Zealand).
Upon receipt of your claim, Crock-Pot will
seek to resolve your difficulties or, if the
product is defective, advise you on how to
obtain a replacement or refund.
To assist us in managing warranty claims, we
recommend you register your product as soon
as practicable after purchase, on our
Sunbeam website and uploading a copy of
your original receipt. View the Support
section of the Sunbeam website.
Should you experience any
In order to make a claim under our warranty,
difficulties with your product
you must have the original proof of purchase
during the warranty period,
documentation for the product and present it
please contact our customer
when requested (if not already uploaded to
service line for advice on 1300
our website).
881 861 in Australia, or 0800
Should your product develop any defect
786 232 in New Zealand.
within 12 months of purchase because of
faulty materials or workmanship, we will
replace or repair it, at our discretion, free of
Australia
charge. A product presented for repair may be
www.sunbeam.com.au
replaced by a refurbished product of the same
1300 881 861
type rather than being repaired. Refurbished
parts may be used to repair the product.
New Zealand
Our replacement or repair warranty only
www.sunbeam.co.nz
applies where a defect arises as a result of
0800 786 232
faulty material or workmanship during the
warranty period. Your warranty does not
cover misuse or negligent handling
(including damage caused by failing to use the
product in accordance with this instruction
booklet), accidental damage, or normal wear
and tear.
Your warranty does not:
• cover freight or any other costs incurred in
making a claim, consumable items,
accessories that by their nature and limited
lifespan require periodic renewal (such as
filters and seals) or any consequential loss or
damage; or
• cover damage caused by:
-power surges, power dips, voltage supply
problems, or use of the product on
incorrect voltage;
-servicing or modification of the product
other than by Crock-Pot or an authorised
service centre;
-use of the product with other
accessories, attachments, product
supplies, parts or devices that do not
conform to Crock-Pot specifications; or
-exposure of the product to abnormally
corrosive conditions; or
• extend beyond 3 months if the product is
used in commercial, industrial, educational or
rental applications.
The benefits given to you by our warranty
are in addition to other rights and remedies
under law in relation to the product.
In Australia our goods come with guarantees
that cannot be excluded under the
Australian Consumer Law. You are entitled
to a replacement or refund for a major
failure and for compensation for any other
foreseeable loss or damage. You are also
entitled to have the goods repaired or
replaced if the goods fail to be of acceptable
quality and the failure does not amount to a
major failure.
Our goods also come with guarantees that
cannot be excluded under the New Zealand
Consumer Guarantees Act.
If your warranty claim is not accepted, we
will inform you and if requested to do so by
you, repair the product provided you pay
the usual charges for such repair. You will
also be responsible for all freight and other
costs.
Should your product require repair or
service after the warranty period, contact
your nearest service centre. For a complete
list of service centres, visit our website or
call our customer service line for advice on
1300 881 861 in Australia, or 0800 786 232
in New Zealand.
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