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TROUBLE SHOOTING
Symptom
Cause
The carafe is not located
properly
Carafe leakage
water or water
leaks out from lid
of carafe
The level of water in the
tank exceeds the scale of
MAX.
The descaler is not
The metal parts
recommended type. It may
in the tank have
corrode the metal parts in
rust.
the tank.
There is much water in the
Water leaks from
drip tray.
the bottom of
coffee maker.
The coffee maker is
malfunction.
Water leaks out of
There is some coffee
outer side of filter.
powder on filter edge.
No clean correctly after
cleaning mineral deposits.
Acid (vinegar)
taste exists in
The coffee powder is
Espresso coffee.
stored in a hot, wet place
for a long time. The coffee
powder turns bad.
The coffee maker
The power outlet is not
cannot work any
plugged well.
more.
The steam ready indicator
(green indicator) is not
illuminated.
The steam cannot
froth.
The container is too big or
the shape is not fit.
You have used skimmed
milk
Corrections
Let centreline of carafe aligns
with leakage opening of brew
basket well.
The water level in the tank
should be within the scale of MIN
and MAX.
Use the descaler recommended
by manufacturer.
Please clean the drip tray.
Please contact with the
authorized service facility for
repairing.
Get rid of them.
Clean coffee maker per the
content in "before the first use" for
several times.
Please use fresh coffee powder,
or store unused coffee powder in
a cool, dry place. After opening
a package of coffee powder,
reseal it tightly and store it in
a refrigerator to maintain its
freshness.
Plug the power cord into a wall
outlet correctly, if the appliance
still does not work, please contact
with the authorized service facility
for repairing.
Only after the steam ready
indicator (green indicator) is
illuminated, the steam can be
used to froth.
Use high and narrow cup.
Use whole milk or half-skimmed
milk
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