Samsung Galaxy A41 Instruction Manual page 148

Trouble
App does not work • Are there any apps being disabled? Enable the
properly (cannot disabled apps and try again. → P.124
activate, errors
occur frequently,
etc.).
Calling
‡
Trouble
Cannot make a call • Is the docomo nanoUIM card installed to the
even though Call terminal correctly? → P.24
key is tapped. • Is the terminal set to Airplane mode? Set the
Airplane mode off, and retry. → P.105
The ringtone does • Is the "Volume" set to minimum? → P.109
not sound. • Is "Ringtone" set to "Silent"? → P.109
• Is the terminal set to Manner mode (Vibrate,
Mute)? → P.108
• Is the terminal set to "Block numbers"? → P.65
• Is the terminal set to Airplane mode? → P.105
• Is the ring time of Voice mail service or Call
forwarding service to "0 seconds"? → P.64
Cannot connect • Turn the power off and on, or remove and attach
calls (out of area the docomo nanoUIM card. → P.31, P.24
does not disappear • Due to the radio wave types, making/receiving
even when you calls may be unavailable even in the service area
change the and even when strong radio wave is indicated in
location, or cannot 4 signal marks. Move to the other place and call
make/receive a call again.
even when radio • Is the terminal set to "Block numbers"? → P.65
wave when strong). • Due to the crossing of radio waves, at the
crowded public places, calls/mails are crossed
and the connection status may not be good. In
that case, calling sound is played. Move to other
place or call again at other time.
Cannot connect to • Do you use at a place where signal is weak?
network. • Turning the terminal power OFF and then turning
ON again may work for the restoration. → P.31
Check and remedy
Check and remedy
Display
‡
Trouble
The display is • Is the time set on "Screen time out" over? →
dimmed. P.111
• Do you adjust the brightness of the display? →
P.111
• Is the terminal set to power mode?
→ P.123
• Is the battery level low? → P.129
Voice
‡
Trouble
During a voice call, • Do you change the listening volume? → P.63
the other party's
voice is hard to be
heard to or too loud.
Mail
‡
Trouble
Mail is not received • Do you set "Sync contacts" to OFF? Set it ON. →
automatically. P.75
Camera
‡
Trouble
Still images and • Check if clouds or dirt attach to the lens of
videos shot with camera.
the camera are
blurred.
Cannot launch • Wait for a while and retry the operation or turn
Camera the power off then turn on the terminal. Check the
battery level and available memory space of the
terminal.
Recording failed • Exit the camera app and restart the app.
146
Check and remedy
Check and remedy
Check and remedy
Check and remedy
Appendix