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Samsung  Galaxy A42 5G Manual
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Guide 1 for Samsung Galaxy A42 5G
This guide is intended to provide support to you when you return your old mobile
phone and the switch to your new mobile phone.
Below are instructions on how to install your new mobile phone and how to
install MFA, multifactor authentication on the new device. This is followed by a
description of how to factory restore your old mobile phone, which you need to
do before submitting it to the Service Center.
If you have content that you want to transfer from your old mobile phone to your
new one, use the "Guide 2 for Samsung Galaxy A42 5G" instead. The content
transfer needs to be done before the factory reset.
Install your new mobile phone
1. Pick up your new mobile phone at Service Center.
2. Insert the SIM card, from your old mobile phone into the new
device. The hatch is located at the top left of the new device.
3. Turn on the device by pressing the on/off button on the right
4. Then select the language you want the device to display. Press
"Next".

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Summary of Contents for Samsung Samsung Galaxy A42 5G

  • Page 1 Service Center. If you have content that you want to transfer from your old mobile phone to your new one, use the “Guide 2 for Samsung Galaxy A42 5G” instead. The content transfer needs to be done before the factory reset.
  • Page 2 5. Then accept the end-user license agreement and then press “Next” 6. Now you have to choose a network to connect to. Connect here to Eduroam. If you do not know how to connect read instructions in Appendix 1. Please note that you need to be on campus to connect to Eduroam.
  • Page 3 8. Log in with your Google account and accept the terms of use. If you don't have a Google account, you can follow instructions in Appendix 2 on how to create one. 9. After that, you will receive a number of questions regarding the Google account that you need to confirm.
  • Page 4 11. Now choose a password. Pick something you remember. 12. Then press “Next” in next steps and the device is ready to use. 13. When you get the question about creating a Samsung account, you can just choose to skip it by selecting “Next” at the bottom left.
  • Page 5 3. After logging in to aka.ms/mfasetup the following page should be displayed. 4. Choose “Configure the Authenticator app” and then there will be a small guide on how to move MFA to the new device. Follow the guide.
  • Page 6 Then press “Next” to enable MFA on the new device. It’s all set. Factory reset of your old mobile phone Before returning your old mobile phone at Service Center, you should do a factory reset of the device. 1. Start by going to Settings, then tap Google. 2.
  • Page 7 3. Press “Manage accounts on this device”. 4. Now you need to tap “Users and Accounts”. 5. Now you need to press “Google.”...
  • Page 8 Then this page where you delete your account will appear by tapping the garbage can icon, which says “Delete” at the bottom of the page. 7. Go back to the home screen and go under the “Settings” of the mobile phone, then search “General”...
  • Page 9 8. Press “Reset All Settings” 9. Then press “Reset Factory Settings”...
  • Page 10 10. Finish by pressing the “Reset TELEFON” 1. Take out the old SIM card and save it until you pick up your new mobile phone in Service Center. 2. You can now leave your old mobile phone in Service Center and sign off your new mobile phone.

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Galaxy a42 5g