Warranty; Administrative - Raytheon PTS AS0005-RR-PSC-5 Manual

Document PTS-RR-PSC-5-2019-3-5

Warranty

PTS warrants all power supply docking stations and transit cases furnished under
contract to be free from defects in material and workmanship and will conform to all
requirements of the contract. The PTS warranty shall be for a period of twelve (12)
months from the date of the receipt by the user.
Any PSDS repaired under warranty shall be subject to the warranty of a new PSDS.
This warranty shall be equal in duration to that set forth in the preceding paragraph and
shall run from the date of receipt of the repaired or replaced PSDS by the user.
PTS shall not be obligated to repair or replace a PSDS or transit case if they become
damaged through unauthorized maintenance or repair, incorrect operational set-up,
abuse or neglect.
When a PSDS is returned to PTS within the warranty period set forth above, PTS shall
bear the transportation costs to the PTS facility and return.
When a PSDS is returned to PTS after the warranty period set forth above, the user
shall bear the transportation costs to the PTS facility. PTS will bear the return costs.
This warranty excludes all other warranties including the warranties of merchantability
and fitness for a particular purpose.
Warranty repairs are normally accomplished within eight to ten business days of receipt
of PSDS at the PTS facility.

Administrative

Inquiries concerning this manual should be referred to the following address:
Perkins Technical Services, Inc.
Attn: Support
1318-B Putman Drive
Huntsville, AL 35816
Technical difficulties or operational problems with the PTS PSDS may be resolved by
contacting PTS using one of the following:
Toll Free 1-877-737-5832
Commercial 256-539-6787
E-mail support@pts-inc.com
PTS, Inc. 10