DigiPos Retail Blade Millennium Technical Manual page 77

DigiPoS Millennium Technical Manual
Test Sheet Completion
The following test result sheet should be used throughout the testing procedure to record
the failure condition of the DigiPoS. If after completing the procedure the DigiPoS cannot
be repaired locally, please contact your nearest DigiPoS Systems office and speak to a
technical representative to discuss the problems you are having. If you are asked to return
the DigiPoS, a copy of the test sheet must be forwarded to your local DigiPoS Systems
office observing any local RA procedures as this will help expedite the repair procedure.
After the repair process has been undertaken, the DigiPoS will be returned with a failure
notification attached. If no fault can be found then the technicians at the local DigiPoS
Systems office as well as the technical manager will undertake a training/diagnostic
investigation to prevent any equipment being returned with no fault found and to minimise
future disruptions to your operation.
Page 77 of 81