(including damages for loss of profits, loss of business, loss of use or data, interruption of business and the like), even if DigiPoS Systems has been advised of the possibility of such damages arising from any defect or error in this manual or product.
Liquid has penetrated into the DigiPoS o The equipment has been exposed to moisture o The DigiPoS is not working well or you can not get it to work according to the User’s Manual o The DigiPoS has been dropped and damaged o The DigiPoS has obvious signs of breakage or physical damage •...
Page 4
There is a danger of explosion if the CMOS battery is incorrectly replaced. Replace only with the same or equivalent type of battery. Please Contact you’re nearest DigiPoS Systems office for further information and or assistance. Page 4 of 82...
Page 6
VGA Connector ... 34 Hosiden Connector... 34 Power Supply Connector... 34 2.5mm Barrel Connector ... 35 POWER DISTRIBUTION ON THE DIGIPOS POWERPOS ... 36 Configuration ... 36 Correct Fuse Ratings ... 37 Power Board Configuration ... 37 Application ... 37 Typical Voltage Requirements ...
Page 7
DigiPoS PowerPoS Technical Manual BIOS SET-UP OVERVIEW... 44 Main BIOS Screen ... 45 Details... 45 Standard CMOS Features ... 46 General Details... 46 IDE Options Sub Menus... 48 Details... 48 Advanced BIOS Features ... 50 Details... 50 Advanced Chipset Features ... 53 Details...
Page 8
System Hold or Freeze... 77 Test Sheet Completion ... 78 TEST SHEET... 79 WARRANTY POLICY... 81 Limited Warranty ... 81 Warranty Return Procedures ... 81 THE FOLLOWING SHALL VOID WARRANTY ... 81 DIGIPOS SYSTEMS GLOBAL OFFICE LOCATIONS... 82 Page 8 of 82...
DigiPoS PowerPoS Technical Manual Congratulations on the purchase of your DigiPoS Retail System! You are now the owner of a state-of-the-art DigiPoS Retail System. The DigiPoS Retail System is a solution that offers enhanced features, speed and performance combined with exceptional reliability.
Page 10
DigiPoS PowerPoS Technical Manual Component Description KEYBOARD PORT PS/2 type MOUSE PORT PS/2 type Front panel features include: AC power on/off button 3 LED indicators: Power On/Off, HDD state & LAN state FRONT PANEL 1.44MB FDD Door for FDD and Power switch (with key lock)
Enclosed Spaces If the DigiPoS is to be located in an enclosed space, i.e. in a closed box or cabinet, there must be sufficient airflow into and out of the enclosed space. Using the above cavity space, for example, forced airflow would have to be fitted to prevent the DigiPoS from overheating.
DigiPoS Brackets To fit the bracket, simply remove the case screw towards the rear of the DigiPoS and offer up the bracket to the DigiPoS. Then, refit the screw and the DigiPoS can now be secured in position.
The Central Processing Unit or CPU fitted in your DigiPoS will depend greatly on what particular model of DigiPoS you have. The Following is a detailed list of the correct type of CPU fitted to the DigiPoS PowerPoS and its respective settings:...
DigiPoS PowerPoS Technical Manual Integrated Super IO Controller • Supports 4 serial ports, parallel port, and floppy disk controller functions • Programmable character lengths (5,6,7,8) • Even, odd, stick or no parity bit generation and detection • Programmable baud rate generator •...
DigiPoS PowerPoS Technical Manual PC99-Compatible Power Management Cont. • Normal, doze, sleep, suspend and conserve modes • System event monitoring with two event classes • Primary and secondary interrupt differentiation for individual channels • Dedicated input pins for power/ sleep buttons and external modem ring indicator •...
DigiPoS PowerPoS Technical Manual 2D Hardware Acceleration Features • ROP3 Ternary Raster Operation BitBLTs • 8, 16, and 32 bpp mode acceleration Motion Video Architecture • High quality up/down adjustment • Planar to packed format conversion • Motion compensation for full speed DVD playback •...
• Supports Full Duplex Flow Control (IEEE 802.3x) Options PCI Cards Please contact your EPoS distributor or DigiPoS Systems to discuss the wide range of PCI card add-ons that are available to enhance your solution. Disk On Module Port Compact Flash card ATA IDE type I PC card socket...
USB connectors. If any other connector is removed or replaced while the power is on, serious damage can occur to the DigiPoS. This is considered to be outside the scope of the warranty and will attract a charge for the repair of any damage caused by this action.
1. LED- Power On Indicator 2. LED- LAN Status Indicator 3. LED- HDD Activity Indicator 4. Front Panel Lock 5. LED- DigiPoS Diagnostics Disk On Chip Active 6. LED- Power Distribution Board Voltages 7. LED- FDD Activity Indicator Note The diagrams shown here are greatly simplified to enable ease of use and there may be slight variations between these diagrams and the model you have.
DigiPoS PowerPoS Technical Manual Rear Panel Orientation 1) DC Power Input From PSU 2) 24V Hosiden Connector 3) Cash Drawer Loop Through Connectors 4) 2.5mm Barrel Connector 5) COM1 Port 6) COM2 Port 7) Pulling Knob 8) Two USB Ports...
DigiPoS PowerPoS Technical Manual Internal System Orientation 1) Power distribution board 2) Riser Card Note The diagrams shown here are greatly simplified to enable ease of use and there may be slight variations between these diagrams and the model you have.
The thermal transfer pad on CPU heat pipe assembly can be easily damaged if the heat pipe is removed and refitted several times. We therefore recommend that only DigiPoS Systems or authorized agents for DigiPoS Systems attempt to remove the heat pipe. Failure to comply with this notice shall void all warranties.
Page 25
DigiPoS PowerPoS Technical Manual The Heat Pipe, Air Tunnel & CPU Cont. Since there are extra precautions when re-fitting the CPU, the following steps will take you through how to correctly fit the Socket 370 FC-PGA CPU. Step 2 After aligning the CPU, make certain the pins on your Pentium processor match up with the non-gold coated pinhole area as shown on the enlarged detail below.
Page 26
DigiPoS PowerPoS Technical Manual The Heat Pipe, Air Tunnel & CPU Cont. Step 3 The CPU should be plugged into the socket firmly, but there is no need to use excessive force. Open Step 4 Use a screwdriver to push the processor from the plastic cavity engraved with “Close”...
All other jumpers or switches not mentioned here are either not applicable or have a reserved use. Do not alter these settings unless you have been instructed to do so by DigiPoS Systems or an authorised DigiPoS Systems representative. Failure to comply with this notice shall void all warranties.
DigiPoS PowerPoS Technical Manual USB Ports Signal Name - Data + Data Ground Shell Shield USB Data Rates USB 1.1 Low Speed USB 1.1 High Speed PS / 2 Keyboard & Mouse Ports Mouse Keyboard Signal Name Data from Device...
DigiPoS PowerPoS Technical Manual LAN Connector 1 2 3 4 5 6 7 8 Wire Colour White / Orange Orange White / Green Blue White / Blue Green White / Brown Brown ⊗ = These Pairs are not used with 10BaseT or Fast Ethernet 100BaseTX. These pairs are only required for 100BaseT4 and Gigabit Ethernet 1000BaseTX Standards.
DigiPoS PowerPoS Technical Manual VGA Connector I / O Function Red Video Green Video Blue Video Monitor ID 2 TTL Ground (Monitor Self Test) Red Analogue Ground Green Analogue Ground Blue Analogue Ground Hosiden Connector Description Not Connected Shell Frame Ground...
DigiPoS end or the LCD end, first switch off the monitor using the power button on the front of the LCD and then re-attach the cable. If this is not carried out correctly, you risk blowing the fuse or even damaging the DigiPoS if the LCD is left on while trying to re- connect the cable.
This will almost certainly result in serious damage to the motherboard and possibly to the peripheral as well. If either selecting the wrong voltage or removing the connectors while the devices are powered damages ANY peripheral device or the DigiPoS, a charge may be applied by DigiPoS Systems for any repairs necessary.
(RI) signal. The Ring Indicator is the signal the modem gives to the DigiPoS to tell the software that someone is trying to connect to it. The RI signal is normally found on pin 9 of the d-type connectors and as this is the pin that is used to supply power to the peripherals it is necessary to replace the internal cable connection to the selected port.
Overloading of the voltages is not recommended and can render the DigiPoS inoperable or may even permanently damage circuitry within the DigiPoS. Overloading of any of the Voltages will void all warranties, either on the DigiPoS or any connected peripherals. If any permanent damage occurs, charges will apply for any repairs necessary.
DigiPoS Diagnostics Icon. The program will shut down software that is running and then re-starts the system automatically. 2. When the DigiPoS restarts, the orange diagnostic LED, the LED at the left hand end of the group of four small LED’s below the power switch, should illuminate to indicate that the DigiPoS is in diagnostic mode.
ESC/PoS compliant, these include all of the Epson displays, the DigiPoS CD-5220 and the DigiPoS WD-202 (when set up for ESC/PoS emulation). Start the test by pressing the numbered key next to the menu entry; this will either be menu item 1 or menu item 2.
DigiPoS PowerPoS Technical Manual The display should now start to perform a variety of tests culminating with the following picture. An Example of a Customer Display If this picture fails to appear then there is probably something wrong with the display and should be investigated further by a qualified technician.
DigiPoS PowerPoS Technical Manual Magnetic Card Test The diagnostic software is unable to detect the presence or absence of a magnetic card reader due to the fact that the majority of card readers only transmit data and do not receive data. Because of this the test menu will always show a magnetic card reader test even if there is no reader attached.
DigiPoS PowerPoS Technical Manual Bar Code Scanner Test The diagnostic software is unable to detect the presence or absence of a bar code scanner due to the fact that the majority of bar code scanners only transmit data and do not receive data.
The BIOS (BASIC Input / Output System) will read this information each time the system boots up. As setting up the BIOS can be complicated, DigiPoS Systems advises that if any changes to the BIOS are to be made, only competent qualified computer technicians undertake them.
DigiPoS PowerPoS Technical Manual Main BIOS Screen Standard CMOS Features Advanced BIOS Features Advanced Chipset Features Integrated Peripherals Power Management Setup PnP/PCI Configuration PC Health Status Esc : Quit F10 : Save & Exit Setup Details Standard CMOS Features Standard settings like date, time, HDD, FDD etc.
3½" 3- Mode Diskette drive. Select Auto by default (Do Not change this setting unless instructed to do so by DigiPoS Systems) All Errors = The system will halt on any error No Errors = The system will halt when there are no errors.
Page 47
DigiPoS PowerPoS Technical Manual General Details Cont. Feature Options System Memory Extended Memory Total Memory Description Displays amount of conventional memory detected during boot up. Displays the amount of extended memory detected during boot up. Displays the amount of memory detected during boot up.
Removable-disk drives such as Zip drives o CD-ROM drives The DigiPoS BIOS supports up to two IDE disk adapters, called primary and secondary adapters. Each adapter supports one master drive and one optional slave drive in these possible combinations: o 1 Master (3.5”...
Page 49
DigiPoS PowerPoS Technical Manual Details Cont. Feature Options Access Mode Large Auto Capacity Cylinder 1 to 65,536 Head 1 to 16 1 to 2048 Precomp None Landing Zone Sector Description CHS = Cylinder, Head, Sector LBA = Logical Block Addressing Large = Large Disk Access Mode Auto = Auto Detect correct mode for HDD in use.
DigiPoS PowerPoS Technical Manual Advanced BIOS Features Phoenix – AwardBIOS CMOS Setup Utility Virus Warning CPU Internal Cache External Cache CPU L2 Cache ECC Checking Processor Number Feature Quick Power On Self Test First Boot Device Second Boot Device Third Boot Device...
Page 51
40 Track drives are only 360Kb where 80 track drives Enabled can be 720Kb, 1.2Mb or 1.44Mb, which is the standard today. Because only the 1.44Mb is used in the DigiPoS, Disabled this function can be disabled to save time during the POST (Power On Self Test).
Page 52
9x, 2K & Xp then load Disabled 32 bit replacement programs into the main Disabled memory. Disabled Enabled This feature is not used in the PowerPoS BIOS Disabled Enabled Displays the blue DigiPoS Logo during boot up. Disabled Page 52 of 82 only...
DigiPoS PowerPoS Technical Manual Advanced Chipset Features Phoenix – AwardBIOS CMOS Setup Utility Bank 0/1 DRAM Timing Bank 2/3 DRAM Timing Bank 4/5 DRAM Timing SDRAM Cycle Length DRAM Clock Memory Hole P2C/C2P Concurrency Fast R-W Turn Around System BIOS Cacheable...
Page 54
DigiPoS PowerPoS Technical Manual Details Cont. Feature P2C/C2P Concurrency Fast R-W Turn Around System BIOS Cacheable Video RAM Cacheable Frame Buffer Size AGP Aperture Size Disk On Chip Control Onboard LAN Control Power Supply Type OnChip USB USB Keyboard Support...
Page 55
DigiPoS PowerPoS Technical Manual Details Cont. PCI#2 Access #1 Retry AGP Master 1 WS Write AGP Master 1 WS Read Memory Parity/ECC Check Enabled Set as Enabled Disabled Enabled Set as Disabled Disabled Enabled Set as Disabled Disabled Page 55 of 82...
DigiPoS PowerPoS Technical Manual Integrated Peripherals Phoenix – AwardBIOS CMOS Setup Utility OnChip IDE Channel 0 OnChip IDE Channel 1 IDE Prefetch Mode Primary Master PIO Primary Slave PIO Secondary Master PIO Secondary Slave Primary Master UDMA Primary Slave UDMA...
Page 57
DigiPoS PowerPoS Technical Manual Details Cont. Feature Primary Master PIO Primary Slave PIO Secondary Master PIO Secondary Slave PIO Primary Master UDMA Primary Slave UDMA Secondary Master UDMA Secondary Slave UDMA Init Display First IDE HDD Block Mode Onboard Lan Boot ROM...
Page 58
DigiPoS PowerPoS Technical Manual Details Cont. Feature ECP Mode Use DMA (If ECP Mode Selected) Parallel Port EPP Type (If EPP Mode Selected) Onboard Serial Port 3 Serial Port 3 Use IRQ Onboard Serial Port 4 Serial Port 4 Use IRQ...
Page 59
DigiPoS PowerPoS Technical Manual Details Cont. Feature MPU-401 I/O Address Options Description 300-303H 310-313H Select a base I/O address for the MPU-401 interface 320-323H 330-333H Page 59 of 82...
DigiPoS PowerPoS Technical Manual Power Management Setup Phoenix – AwardBIOS CMOS Setup Utility Power Management PM Control by APM Video Off Option Video Off Method Modem Use IRQ Soft-Off by PWRBTN Wake Up Events : Move +/-/PU/PD: Value F5 : Previous Values...
DigiPoS PowerPoS Technical Manual Power Management Sub Menu Phoenix – AwardBIOS CMOS Setup Utility Power Management HDD Power Down Doze Mode Suspend Mode : Move +/-/PU/PD: Value F5 : Previous Values Details Feature User Define Min Saving Max Saving Power Management...
Options Description Only valid if your monitor supports DPMS None This setting allows you to bring the DigiPoS out of Doze or suspend mode if there is activity on either the LPT port, Com Ports or Both. LPT/COM This setting allows you to bring the DigiPoS out of Doze or suspend mode if there is activity on either the HDD, FDD or Both.
DigiPoS PowerPoS Technical Manual PnP/PCI Configurations Phoenix – AwardBIOS CMOS Setup Utility PNP OS Installed Reset Configuration Data Resources Controlled By x IRQ Resources x DMA Resources PCI/VGA Palette Snoop Assign IRQ For VGA Assign IRQ For USB : Move...
Page 64
DigiPoS PowerPoS Technical Manual Detail Cont. Feature Legacy ISA DMA Resources PCI/ISA PnP PCI/VGA Palette Snoop Assign IRQ For VGA Assign IRQ For USB Options Description When resources are controlled manually, assign each system DMA channel as one of the following types,...
This gives the current temperature of the CPU case. This gives the temperature of the temp junction inside the CPU and NOT the DigiPoS system temperature. This is the current speed of the CPU fan located opposite the HDD (underneath the CD ROM if you have one fitted) and is used for the air tunnel cooling system.
Operating System Dependant Settings The defaults that were covered above are generalised and some settings need to be altered in order to gain the maximum performance from your DigiPoS when using certain operating systems. The following list describes the operating system dependant settings and their reasons.
DigiPoS PowerPoS Technical Manual Windows 95 & NT The USB Support in Windows 95 (even OSR2) has never been ‘outstanding’ and we therefore advise that this function is disabled if you are not using USB devices. Advanced Chipset Features OnChip USB...
DigiPoS are connected via the correct port and is orientated correctly. • The VGA Cable is plugged in securely (using the screws) to the DigiPoS. The DigiPoS will not boot and emit a beep error code if there is no VGA display connected when the unit is powered up.
• On the front panel, check red LED is flashing as the HDD is accessed. • On the internal front panel of the DigiPoS PowerPoS check LED 2 3 & 4 are lit. Please note that the fourth LED will be lit if you are in Diagnostic mode.
Unless you have specialist equipment, the only way to test the output of the VGA port is to connect a different monitor to the DigiPoS to see if it rectifies the problem. If it does not, please go to the next chapter in this guide.
If the port is set correctly, the next option is to try another device through the diagnostics similar to the procedures described above for COM port testing. Should the parallel port fail this test, please contact DigiPoS Systems to have a full diagnostic workup on the DigiPoS to find the cause of the problem.
DigiPoS PowerPoS Technical Manual Powered Port Testing Before removing or re-inserting any of the connectors on the rear of the DigiPoS, the system must be powered down (with the exception of the USB ports). Failure to do this may result in severe damage not only to the equipment, but also to the individual undertaking the work.
Page 74
And also on the motherboard side to confirm the cable is not damaged or incorrectly connected: If any of the voltages are missing or are outside of the tolerance values stated on the test sheet, please contact DigiPoS Systems to arrange to have the DigiPoS serviced. Page 74 of 82...
• Using full Electrostatic discharge (ESD) precautions remove the memory, hard drive, floppy drive, CD ROM and any expansion cards installed. • Re-Install each component individually, re-booting the DigiPoS each time until all components have been refitted or until the suspect device has been identified.
The objective of the 1 level test is to identify the possible area of failure and if a local repair can be achieved or if the unit needs to be returned to DigiPoS Systems for further testing and or repair.
• Enter BIOS and make certain that the COM ports are active and set correctly. • Check to see if the COM port cable (and DC power cables) inside the DigiPoS does not show any signs of damage and are inserted into the correct sockets.
If you are asked to return the DigiPoS, a copy of the test sheet must be forwarded to your local DigiPoS Systems office observing any local RA procedures as this will help expedite the repair procedure.
DigiPoS PowerPoS Technical Manual Test Sheet System S/No: Date of Test: Engineer: Test Jumper Setting Check 850Mhz – Millennium 1Ghz - PowerPoS Power Up Sequence: Audible System Bleep Power ON LED HDD Constant RPM HDD Access LED Activates Video Enabled...
All freight costs to return the DigiPoS back to DigiPoS Systems are the responsibility of the customer except where special authorization for freight exemption has been granted by a DigiPoS Systems management representative.
Need help?
Do you have a question about the Retail Blade PowerPos and is the answer not in the manual?
Questions and answers