IMPORTANT SAFETY INSTRUCTIONS READ these instructions. KEEP these instructions. HEED all warnings. FOLLOW all instructions. DO NOT use this apparatus near water. CLEAN ONLY with dry cloth. DO NOT block any ventilation openings. Install in accordance with the manufacturer’s instructions. DO NOT install near any hear sources such as radiators, hear registers, stoves, or other apparatus (including amplifiers) that produce heat.
Page 3
without notice. AMX WARRANTY AND RETURN POLICY The AMX Warranty and Return Policy and related documents can be viewed/downloaded at www.amx.com. ESD WARNING To avoid ESD (Electrostatic Discharge) damage to sensitive components, make sure you are properly grounded before touching any internal materials. When working with any equipment manufactured with electronic devices, proper ESD grounding procedures must be followed to make sure people, products, and tools are as free of static charges as possible.
Page 4
WEEE NOTICE: This appliance is labeled in accordance with European Directive 2012/19/EU concerning waste of electrical and electronic equipment (WEEE). This label indicates that this product should not be disposed of with household waste. It should be deposited at an appropriate facility to enable recovery and recycling.
With multi-windows display, the AMX PR-WP-412 is able to build up serval layout set up for different scenarios such as PiP (Picture in Picture) and PoP (Picture outside of Picture) as well as fully customizable quad-window modes.
Specifications Technical Input 4 x HDMI IN Input Resolution Supported VESA 640 x 480p @ 60, 72, 75 Hz 720 x 400p @ 70, 85 Hz 800 x 600p @ 56, 60, 72, 75, 85 Hz 848 x 480p @ 60 Hz 1024 x 768p @ 60, 70, 75, 85 Hz 1152 x 864p @ 75 Hz 1280 x 768p @ 60 Hz, 75 Hz...
Page 8
Specifications Technical Output Scaling Yes, Auto or Manual Output Scaling Resolutions 640 x 480p @ 60 Hz 720 x 480p @ 60 Hz 720 x 576p@ 50 Hz 800 x 600p @ 60 Hz 1280 x 720p @ 50/60 Hz 1024 x 768p @ 60 Hz 1280 x 768p, @ 60 Hz 1280 x 800p @ 60 Hz...
Page 9
Specifications General Operating Temperature 32˚ F (0˚ C ) to 104˚ F (40˚ C ) Storage Temperature -4°F (-20°C) to 140°F (60°C) Humidity 5% to 90% (RH (non-condensing) Power Supply Voltage, DC: 12V/7.5A Power Consumption (Max) Protection Human-body Model: ±10kV(Air-gap discharge)/±5kV(Contact discharge) Device Dimension (W x H x D) 213mm ×44mm ×...
Front Panel Description Name Description POWER LED Indicates the processor On/Off. OSD Button Press to enter the OSD menu, or to back out from menu items. VIDEO MODE/ENTER Press to select Video Mode between Matrix/P-in-P/3-Stack/Quad mode Button When entering OSD Menu, press as confirmed. OUTPUT SELECT /+ - Press to select output port.
Rear Panel Description Name Description Connect to HDMI sources. VIDEO INPUTS (HDMI 1-4) Only for firmware update Connect to network, used for Web GUI, Telnet control. LAN 10/100 3-pin terminal block, connect to control system for RS232 control. RS232 Reset pin hole, press to reset unit. RESET DC 12V power supply input.
Installation and Wiring Brackets Installation Warning: Before installation, ensure the device is disconnected from the power source. The PR-WP-412 can be mounted using V Style Surface Mounting Brackets, V Style Single Module Pole Mounting Kit, or the NMX-VRK V-Style Rack Shelf. For details, see www.amx.com. Wiring Warning: Before wiring, disconnect the power from all devices.
Front Panel Control The PR-WP-412 4x2 Matrix with Windowing Processor is designed with ease of connection and control in mind. Basic switching of input sources to output displays can be achieved by pressing the front panel buttons with the front panel LEDs indicating the current input and output status of the matrix.
Page 15
Step 4. Press to select input or press to select the current window layout display when on Multiview mode. Step 5. Press to select audio mode.
RS232 Operation RS232 Control RS232 Phoenix Connector Pinout The following figure shows the RS232 Phoenix Connector pinout. Connect with the Phoenix Connectors provided. RS232 port is used to control the processor through RS232 serial communication. Advanced users may also choose to control the unit through RS232 serial communication. API commands for RS232 control are available in Appendix: API Command List Instructions.
WebGUI Control Identify the IP address of the PR-WP-412 Press the OSD button to enter the main menu, and then press the ENTER button once to enter the “NETWORK STATUS” page. Finally, the current IP address will be presented on the displays connected to the HDMI OUT port. Access the Web Interface To access the WebGUI: Connect your PC and the LAN port of the PR-WP-412 to the same local area network.
Web Interface Introduction Network In the Network Column, users can set up the IPv4 and IPv6 environments with the following IP mode settings: DHCP: When enabled, the IP address of the PR-WP-412 will be assigned automatically by the connected DHCP ...
Page 19
Security In the Security Column, modification can be made for the Login Password. Web User Management: The Login Password default is admin. Click the “Change Password” button and the following window pops up for new password verification. Click the “Save” button to save the changes. Note: Passwords must be 4 to 16 characters in length (alphanumeric only).
Page 20
Password: Set the password used to encrypt the content stream. After entering the password press the "Accept" button to store the settings Switcher In the Switcher Column, 3 submenus are used to perform the settings of routing. Configuration: Output: ...
Page 21
Display Settings: Select whether to allow display sleep, and Display Sleep Delay from 1~1800 seconds. Input: This column provides control and settings of the four inputs in the Windowing mode. General: Set EDID Mode and the Preferred EDID from the drop-down menu. HDCP Settings: Select whether to exercise HDCP Compliance.
Page 22
Switch: The Switch manages the connection configurations of displays and sources. Matrix Windowing The input/output switch allows selection of output port (display) and input port (source) for specific combinations of displays and sources within the matrix. Click the white button, it will become blue, which represents that the input and output are routed. All: Route all outputs to one input.
Page 23
Windowing Preset Configuration: This column allows users to define presets themselves. Settings: This column allows users to respectively define settings of each Input & Output in Matrix mode, and each Window & Output in Windowing mode.
Page 25
System In the System Column, users can set up following settings: Firmware Version: In the Firmware Version column, the firmware version can be checked. RS-232 Settings: In the RS-232 Settings column, users can choose to turn “ON” or “OFF” the RS-232 stream and set the ...
Page 26
Device Configuration: In the Device Configuration column, the current configuration can be saved and saved settings can be loaded. Save Config: Save current settings as a setting file to be saved to a PC. Load Config: Click to load a setting file from PC to Matrix. Device Log: In the Device Log column, log files can be saved to a PC.
Firmware Upgrade The PR-WP-412 uses KIT files for firmware upgrade. Before Starting Download the latest firmware (KIT) file to your PC. (Place KIT files on a local drive for the fastest throughput.) Verify the following: Verify that an Ethernet/RJ-45 cable is connected from the PR-WP-412 to the same network as the control ...
Troubleshooting Power: Ensure all devices are powered on (sources, transmitter, receiver and display). Indicator: Please make sure all LED indicators of the receiver is normal according to the user manual. Devices: Ensure picture can be shown normally when directly connecting a source to a display device. Cable: Plug in and out HDMI cable or try another HDMI cable.
Appendix: API Command List Instructions System Commands Command Description Variables Example Command sent: ? Or help Display the >? commands listed Response: in the table ----------------- Help ------------------- ---System Commands--- ? Or help This list ping ping to specified IP address fwversion Request the firmware version of the device ….
Page 30
number device firmware update status -100% Firmware update status: copying file from web finish device firmware update status -99% Firmware update status: Updating MCU device firmware update status -97% device firmware update status -94% device firmware update status -90% device firmware update status -70% Firmware update status: Updating APP device firmware update status -60% device firmware update status -19%...
Page 31
Command sent: get baud Get serial port >get baud current Response: communicate --Current serial setting-- parameters baud rate:9600 data bit:8 parity:none stop bit:1 Command sent: set baud Set serial port >set baud communicate Response: parameters --Serial port setting-- Enter baud rate(115200,57600,38400,19200,9600,4800,2400):115200->115200 Enter data bit(8 or 7):8->8 Enter parity (E for Even, O for Odd, N for none):N->O...
Page 32
>--Current key lock level state:menu Command sent: exit Close telnet/ssh >exit window session NOTE: The command sent by Serial port is not supported...
Network Commands Command Description Variables Example Command sent: get friendly Get device's >get friendly hostname Response: --Current device friendly name:PR-WP-412 Command sent: set friendly Set device's >set friendly hostname Response: Please input friendly name: Old friendlyname: PR-WP-412 New friendlyname: PR-WP-412 Would you like to save this setting(Y/N)y Setting is ok , you should reboot that make it effective >--Current device friendly name:PR-WP-412...
Page 34
Is this correct? Type Y or N and Enter ->y Settings written. Device must be rebooted to enable new settings. >Current device friendly name:PR-WP-412 >--Current IP mode: static >--Current IP Address: 192.168.1.20 >--Current Subnet Mask: 255.255.255.0 >--Current Gateway IP: 0.0.0.0 Command sent: get dns Get device's DNS...
Page 35
to auto, 100full or >set ethernet mode 10 half Response: Current ethernet mode : auto Enter new ethernet mode(Auto, 100 full or 10 half) ->10 half --Warning: When setting ethernet mode to 10 half, it must reset device to factory default if need change etherment mode to be Auto/100 full.-- Would you like to set the ethernet mode (y/n):y New ethernet mode set, reboot the device for the...
Security Commands Command Description Variables Example Command sent: set telnet port Set the device’s IP >set telnet port port listened to for Response: Telnet connections Current telnet port number = 23 Enter new telnet port number(0 = disable telnet) ->23 NOTE: This Setting telnet port number to 0 command requires...
Page 37
you will need to reset it in WebGUI NOTE: This command is supported by SSH only, not by telnet Command sent: set ssh username Set the Username >set ssh username for a secure SSH Response: session Enter SSH new username ->123 Would you like to set this username (y/n) ->y NOTE: This (please set SSH password)
Configuration Commands-Input Command Description Variables Example Command sent: get vidin Get the name of the <input channel>= >get vidin portname:1 portname:<input specified input Response: channel> get input port 1 named as meeting room 1 Command sent: set vidin Set the name of the <input channel>= >set vidin portname:1,123 portname:<input...
Page 39
MIRROR OUTPUT5 MIRROR OUTPUT6 MIRROR OUTPUT7 MIRROR OUTPUT8 Command sent: get vidin Get preferred <input channel>= >get vidin prefedid:1 prefedid:<input resolution in the Response: channel> current edid used get preferred edid set to 1920x1080p,60 for input 1 for the specified input, no matter it is under which EDID mode...
Page 43
saturation:<input the specified input >set vidin satuation:1,100 channel>,<saturati <saturation= 0~100 Response: on> (50 is bypass) set saturation to 100 for input 1 Command sent: get vidin Get hue setting for <input channel>= >get vidin hue:1 hue:<input the specified input Response: channel>...
Page 44
Command sent: get vidin Get the border on or <input channel>= >get vidin border:1 border:<input off for the specified Response: channel> input get the border on for input 1 NOTE: The command is only supported for PR-WP-412 under Matrix Mode Command sent: set vidin Set the border on or...
Page 45
Command sent: set vidin border Set the border color <input channel>= >set vidin border color:1,g color:<input setting for the Response: channel>,<color> specified input <color>= set the border color green for input 1 NOTE: The bk for Black, command is only r for Red, supported for g for Green,...
Configuration Commands-Output Command Description Variables Example Command sent: get vidout Get the name of the <output channel>= >get vidout portname:1 portname:<output specified output Response: channel> port output 1 is named as meeting room 1 Command sent: set vidout Set the name of the <output channel>= >set vidout portname:1,Meeting Room 2 portname:<output...
Page 47
1280x960p,60 1280x1024p,60 1360x768p,60 1366x768p,60 1400x1050p,60 1440x900p,60 1600x900p,60RB 1600x1200p,60 1680x1050p,60 1920x1080p,24 1920x1080p,25 1920x1080p,30 1920x1080p,50 1920x1080p,60 1920x1200p,60RB 3840x2160p,24 3840x2160p,25 3840x2160p,30 3840x2160p,50 3840x2160p,60 4096x2160p,24 4096x2160p,25 4096x2160p,30 4096x2160p,50 4096x2160p,60 Command sent: get vidout scale Get scale mode for >get vidout scale video output Response: get manual scale mode for video output Command sent: set vidout...
Page 48
set osd on for video output Command sent: get vidout osd color Get osd color setting >get vidout osd color for video output Response: get osd color set to blue Command sent: set vidout osd Set osd color setting <color>= black/blue >set vidout osd color:blue color:<color>...
Page 49
t channel> on specified output ▪ make active for sink on output 1 port ▪ No attached sink Command sent: get vidout cec disp Get cec display auto <output channel>= >get vidout cec disp auto:2 auto:<output on/off state for Response: channel>...
Page 50
to LOGO, the LOGO green, >set video mute off for output 1 and output 2 is fixed in the center blue, logo1, logo2, logo3 Command sent: get vidout testpat Get vidout test >get vidout testpat pattern setting Response: get video test pattern set to off for output 1 and output Command sent: set vidout Set vidout test...
Page 51
>set video test pattern to off for output 1 and output 2 Command sent: get audout Get audio mute >get audout mute:1 mute:<output state for the Response: channel> specified output get audio mute set to off for output 1 Command sent: <output channel>= set audout Set audio mute for...
Page 52
OUT audio plays) AUDOUT_FORMAT - ALL (HDMI audio plays, AUDIO OUT audio plays) Command sent: get vidout Get edid data for the >get vidout ediddata:1 ediddata:<output sink on specified Response: channel> output get edid data from output 1: 00 FF FF FF FF FF FF 00 05 B8 00 11 04 00 00 00 1C 19 01 03 80 00 00 78 0E EE 95 A3 54 4C 99 26 0F 50 54 FF FF 80 D1 00 B3 00 A9 40 81 00 81 C0 81 80 8B C0 95 00 02 3A 80 18 71...
Switching Commands Command Description Variables Example Command sent: load preset:<preset Load the specified <preset mode>= 1~8 >load preset:1 mode> preset mode for Response: switcher setting loaded preset 1 Command sent: save preset:<preset Save current <preset mode>= 1~8 >save preset:2 mode> switcher setting as Response: the specified preset...
Page 54
<output channel>= ▪set switch VI4O2 set switch video ▪set switch VI2O1,2,3 input to the 0 for Selection of No ▪set switch VI2O0 specified window channel, Possible response message includes: ▪set switch video from input 1 for all output (just for PR-WP-412 1~4 for PR-WP-412 under Windowing Window Channel...
Page 55
NOTE: "get switch ▪get switch video from no input for output 2 CO" command ▪get switch audio from input 1 for output 2 response as "get ▪get switch video from input 1 for output 2 switch AO" and "get ▪get switch audio from no input for output 2 switch VO"...
Page 56
Command sent: get switch Get which audio <output channel>= >get switch AO2 AO<output channel> input is switched to Possible response message includes: specified audio ▪get switch audio from input 1 for output 2 output ▪get switch audio from no input for output 2 ▪invalid Possible command sent: set switch AI<input...
Windowing Commands Command Description Variables Example Command sent: get video mode Get video mode for >get video mode video output Response: get quad video mode for video output Command sent: set video Set video mode for <mode>= >set video mode:pip mode:<mode>...
Page 58
x:<window x(horizontal) for the >set win pos x:1,100 channel>,<value> specified window <value>= 0~Width of Possible response message includes: current output ▪ set position x of window 1 to 100 NOTE: The resolution ▪ out of range command is only supported for PR-WP-412 under Windowing mode Command sent:...
Page 59
command is only supported for PR-WP-412 under Windowing mode Command sent: get win size Get the height size <window channel>= >get win size height:2 height:<window for the specified Response: channel> window get the height size for window 2 is 300 NOTE: The command is only supported for...
Page 60
Command sent: get audout Get the audio <output channel>= >get audout priority:1 priority:<output source priority state Response: channel> for the specified <priority>= get audio out priority for output 1 to auto Windowing output port auto, 1~4, w1~w4 (under Windowing mode) Command sent: set audout Set audio source...
Page 61
output channel fixed in the specified window channel, only work under Windowing mode NOTE: The command is linked to “set switch AI” command Command sent: get win Get the border on or <window channel>= >get win border:3 border:<window off for the specified Response: channel>...
Page 62
dr for Dark Red, dg for Dark Green, db for Dark Blue, dy for Dark Yellow, dm for Dark Magenta, dc for Dark Cyan, gr for Gray Command sent: set win border Set the border color <window channel>= >set win border color:4,g color:<window setting for the Response:...
Page 63
mirror:<window on or off state for Response: channel>,<state> the specified <state>= on/off set the video mirror on for window 1 window NOTE: The command is only supported for PR-WP-412 under Windowing mode Command sent: get win Get the video <window channel>= >get win display:1 display:<window display state for the...
Need help?
Do you have a question about the AMX PR-WP-412 and is the answer not in the manual?
Questions and answers