Troubleshooting - Kobalt KPW-1800 Manual

TROUBLESHOOTING

If you have any questions regarding the product, please call customer service at 1-866-206-0888.
PROBLEM
Unit will not turn
on.
The high pressure
hose will not
connect/stay
connected to
the spray gun. Is
this a spray gun
problem?
The unit is running
but there is no
water flow.
Why is water
leaking where the
high pressure hose
connects to the
spray gun?
CORRECTIVE ACTION
1. Make sure the power washer is in the "OFF" position. Plug in the electrical
cord to a grounded 120 volt outlet (no electrical extension cord should be
used). If the electrical cord will not plug into your outlet, your electrical
outlet is not properly grounded and should not be used. Use another
electrical outlet.
2. If this did not correct the problem, try plugging into another electrical outlet
and repeat the above procedure. If it is still not working, call Customer
Service at 1-866-206-0888.
1. In most cases, the spray gun is not the problem. The problem is the rubber
sleeve covering the fitting at the end of the high pressure hose. It has likely
slipped up toward the metal tip. To fix: wiggle, twist and/or pull the rubber
sleeve down until the entire tip is visible plus an 1/8 in. of the metal fitting
below the tip. Now try to insert the hose tip into the spray gun. It should
"click" into place and will not come out until the hose is released by pushing
in the lever on the underside of the gun. You may cut away the end of the
sleeve with a sharp knife if unable to move the sleeve down. Be careful not
to cut or puncture the hose.
1. Check the water source. Unclog the nozzle on the lance. (See nozzle
cleaning instructions under "Cleaning nozzles".) Or take off the lance and
just spray out of the spray gun. This will indicate if the problem is with the
lance.
1. Make sure there is an o-ring at the end of the metal tip of the high pressure
hose. If no o-ring is present, the connection between the hose and spray
gun will leak. O-Ring Kits are available by calling Customer Service at
1-866-206-0888 to place an order.
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