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en Preventing material damage
WARNING ‒ Risk of burns!
The hotplates and surrounding area (particu-
larly the hob surround, if fitted) become very
hot.
▶ Never touch the hot surfaces.
▶ Keep children at a safe distance.
The hotplate heats up but the display does
not work.
▶ Switch off the circuit breaker in the fuse
box.
▶ Call the after-sales service.
Unsuitable safety devices or child hob guards
may result in accidents.
▶ Only use safety devices, such as child hob
guards, which have been approved by us.
The appliance becomes hot during operation.
▶ Allow the appliance to cool down before
cleaning.
WARNING ‒ Risk of electric shock!
Incorrect repairs are dangerous.
▶ Repairs to the appliance should only be
carried out by trained specialist staff.
▶ Only use genuine spare parts when repair-
ing the appliance.
2 Preventing material damage
ATTENTION!
Rough pot and pan bases will scratch the ceramic.
Check your cookware.
▶
Boiling pans dry may damage cookware or the appli-
ance.
Never place empty pans on a heated hotplate or al-
▶
low to boil dry.
Incorrectly positioned cookware can cause the appli-
ance to overheat.
Never place hot pots or pans on the controls or the
▶
hob surround.
Damage can occur if hard or pointed objects fall onto
the hob.
Do not let hard or pointed objects fall onto the hob.
▶
Non heat-resistant materials will melt on heated hot-
plates.
Do not use oven protective foil.
▶
Do not use aluminium foil or plastic containers.
▶
4
▶ If the power cord of this appliance is dam-
aged, it must be replaced with a special
connection cable, which is available from
the manufacturer or his Customer Service.
If the appliance or the power cord is dam-
aged, this is dangerous.
▶ Never operate a damaged appliance.
▶ Never operate an appliance with a cracked
or fractured surface.
▶ Call Customer Service. → Page 20
▶ Repairs to the appliance should only be
carried out by trained specialist staff.
An ingress of moisture can cause an electric
shock.
▶ Do not use steam- or high-pressure clean-
ers to clean the appliance.
The insulation on cables of electrical appli-
ances may melt if it touches hot parts of the
appliance.
▶ Never bring electrical appliance cables into
contact with hot parts of the appliance.
WARNING ‒ Risk of injury!
Saucepans may suddenly jump due to liquid
between the saucepan base and the hotplate.
▶ Always keep hotplates and saucepan
bases dry.
2.1 Overview of the most common damage
Here you can find the most common types of damage
and tips on how to avoid them.
Damage Cause
Stains
Food boiling
over
Stains
Unsuitable
cleaning
products
Scratch
Salt, sugar or
es
sand
Scratch
Rough pot or
es
pan bases
Discol-
Unsuitable
ouration
cleaning
products
Discol-
Pan abrasion,
ouration
e.g. aluminium
Blisters
Sugar or food
with a high
sugar content
Measure
Remove boiled-over food
immediately with a glass
scraper.
Only use cleaning
products that are suitable
for glass ceramic.
Do not use the hob as a
work surface or storage
space.
Check your cookware.
Only use cleaning
products that are suitable
for glass ceramic.
Lift pots and pans to
move on the hob.
Remove boiled-over food
immediately with a glass
scraper.
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