Troubleshooting Chart - Nevco MPCX Basketball Operator Instructions Manual

Problem
Scoreboard will not turn ON when control
is turned ON
Control continues to search after an
unusually long time
Data won't change on control
Control display shows incorrect
information
Control is ON but scoreboard is OFF (data
is changing on control)
Scoreboard is ON but does not respond to
control
My control will not operate the scoreboard
st
(1 control has left area, scoreboard is ON)
I cannot set the time
Cannot turn the time ON
Scoreboard is ON – Control is OFF
Only one control of a multi-control
scoreboard system will operate the
scoreboard
Scoreboard is being controlled by more
than one control
Cannot turn OFF all receivers within
operating range. (Linking procedure)
If the problem persists please contact the Nevco Service Department.

TROUBLESHOOTING CHART

Cause
Receiver not
working
Control signal weak
Check signal
strength (see
Options menu)
Control is linked to extra unwanted receivers
or wanted receivers are not powered ON.
Control is not linked to this scoreboard
Didn't sync up
No power to scoreboard
Bad connection between Receiver and
scoreboard module
Control and receiver are not communicating
Scoreboard was left in high security mode
The time is running
Time at 0.0 and set to count down
Batteries were removed while scoreboard
ON
One or more of the controls has its Security
set to "(+)ON"
Security is set to "(-) OFF".
Note: The scoreboard assumes the security
level of the control that turns it ON.
Another nearby organization also has an
MPCX control system.
800-851-4040
Check LED status indicator on receiver
(on solid = power, blinking when key is
pressed on control = has signal I/O)
Battery level low
Control in a poor
location
12
Solution
Restore power to
receiver
Replace batteries
Make sure the control is in clear line of
sight of the scoreboard
Move closer to scoreboard
Use the Options Menu to check the
number of receivers the control is linked
to and the number of receivers on its
list.
Find and use the control for this
scoreboard.
Link the control to this scoreboard or
group (see Options Menu)
Power control OFF, then ON
Check all switches, breakers, and fuses
Check all cables and connections
Turn control OFF, then ON to establish
communications
Cycle power to receiver
Stop the time first
Set some time on the clock or change
timer direction to UP count
Install batteries -- power ON then OFF
Cycle power at scoreboard
Set the Security of ALL controls used in
a multi-control system to "(-) OFF"
(See the Options Menu)
(a) In the Options Menu, set the
Security to "(+) ON". (b) Turn the
receiver and control OFF. (c) Turn the
receiver ON. (d) Turn the control ON.
Move the receivers to an isolated area
for Linking.