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en Troubleshooting
Fault
The appliance is not work-
ing.
The programme does not
start.
The door cannot be opened.
56
Cause
There has been a power cut.
You have not pressed
Door is not closed.
Childproof lock is activated.
/
is activated.
Laundry is caught in the
door.
The detergent drawer has
not been pushed in as far as
it can go.
The pump for the intelligent
dosing system is blocked.
is activated.
The temperature is too high.
Water level is too high.
Power failure.
troubleshooting
Check whether the lighting in your
▶
kitchen or other appliances are
working.
.
Press
.
▶
Close the door.
1.
Press
to start the programme.
2.
→ "Deactivating the childproof
▶
lock", Page 40
Check whether
▶
→ "Buttons", Page 24
Open the door again.
1.
Remove any trapped laundry.
2.
Close the door.
3.
Press
to start the programme.
4.
Push the detergent drawer in as far
▶
as it will go.
Switch off the appliance.
1.
Clean the pump unit.
2.
→ "Cleaning the detergent drawer",
Page 47
If this indicator appears again, call
3.
our after-sales service.
→ "Customer Service", Page 65
Note: You can start the washing pro-
gramme if you deactivate the intelli-
gent dosing system and dose manu-
ally.
→ "Buttons", Page 24
Continue the programme by select-
▶
ing
or
Wait until the temperature has
▶
dropped.
→ "Cancelling the programme",
▶
Page 39
Start the
▶
Open the door using the emergency
▶
release.
→ "Emergency release", Page 63
/
is activated.
and pressing
.
programme.
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