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Vestel V3 5000 Smartphone FAQ
VESTEL V3 5000 Smartphone FAQ

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Summary of Contents for VESTEL V3 5000

  • Page 1 Vestel V3 5000 Smartphone FAQ VESTEL V3 5000 Smartphone FAQ...
  • Page 2: Table Of Contents

    2.4.5 How to take a screenshot? ........................8 2.4.6 What can I do if my phone screen is frozen when the Vestel Logo comes the screen? ......8 Network and Data Transmission ......................9 2.5.1 How to activate LTE(4G)mode in smartphone? ..................9 2.5.2...
  • Page 3 Vestel V3 5000 Smartphone FAQ 2.8.2 Why cannot my phone open voice data or videos? ................13 2.8.3 What can I do if sound is not coming from voice or game data? ............13 Email..............................14 2.9.1 What can I do if I cannot add an email account? ................14 2.9.2...
  • Page 4: Basics

    Vestel V3 5000 Smartphone FAQ 2 Basics 2.1 Smartphone Specs  Display: 5" – 720x1280 - IPS  Operating System: Android Marshmallow  CPU: Qualcomm 8909, 32 Bit Quad Core, 1.3 GHz  Camera: 5MP rear camera (8 MP optional), 5 MP Front camera ...
  • Page 5: Hardware And Installation

    Turn off your 4G network when you do not need it or the network is not available. If your phone's standby time becomes significantly shorter than usual, contact Vestel Services. 2.3.2 What can I do if my phone cannot properly display the battery level? Power off and power on the phone.
  • Page 6: What Can I Do If I Cannot Find Photos Or Documents On Smartphone When Connected To Pc With Usb Cable

    2.3.4 What can I do if I cannot find photos or documents on smartphone when connected to PC with USB cable?  Make sure Vestel USB cable is working normally. If not, replace with other Vestel USB cables  Make sure USB port on PC is normal. If not, try with other USB port ...
  • Page 7: How Do I Use Dual Sim On My Smartphone

    If the problem persists, you can power off and power on the phone. Then you can try again. If the problem persists, plug out and plug in the battery. Try again. If the problem persists, contact Vestel Services.
  • Page 8: Does My Phone Support Dual Sim Cards

    Press and hold the Volume down button and the Power button at the same time. 2.4.6 What can I do if my phone screen is frozen when the Vestel Logo comes the screen? Back up important data and restore your phone to its factory settings. If the problem persists,...
  • Page 9: Network And Data Transmission

    Vestel V3 5000 Smartphone FAQ 2.5 Network and Data Transmission 2.5.1 How to activate LTE(4G)mode in smartphone? Make sure that your SIM card is compatible with LTE(4G) technology. If it is not, please contact to your operator. Go to Settings > Network Tab > More > Cellular Networks > Preferred network type >...
  • Page 10: What Can I Do If My Phone Can't Find A 4G Network After I Turned It On

    Always If the problem persists, you can power off and power on the phone. Then you can try again. If the problem persists, plug out and plug in the battery. Try again. If the problem persists, contact Vestel Services. 2.5.6 What can I do If I cannot use cellular data for connecting to internet? ...
  • Page 11: What Can I Do If My Mobilephone Cannot Connect To Network Operator

    If the problem persists, you can power off and power on the phone. Then you can try again. If the problem persists, plug out and plug in the battery. Try again. If the problem persists, contact Vestel Services. 2.5.7 What can I do if my mobilephone cannot connect to network operator? ...
  • Page 12: How Do I Assign A Photo To A Contact

    Vestel V3 5000 Smartphone FAQ 2.6.2 How do I assign a photo to a contact?  Method 1 1. If you want to choose photo from the gallery you can use this steps. Touch Contacts > Choose the contact > Touch >...
  • Page 13: Camera, Music And Video

     The battery level may be low. Connect your phone to a charger and try again. If the problem persists, contact Vestel Services. 2.8.3 What can I do if sound is not coming from voice or game data?  Please press the volume up button till it reaches the maximum level.
  • Page 14: Email

     If the problem persists, please force your smartphone shutdown by pressing power button. If the problem persists, contact Vestel Services. 2.9 Email 2.9.1 What can I do if I cannot add an email account? Please be sure that smartphone is connected to Internet. Then you can follow this steps.
  • Page 15: What Can I Do If My Phone Vibration Is Not Working

     Plug out and plug in the battery whether the problem still exists. If the problem persists, Vibration motor might be working improperly. Contact Vestel Services. 3.3 How to enable or disable "Vibrate on Touch" function? G Go to Settings > Device Tab > Sound & notification > Other sounds > Vibrate on touch on or off...
  • Page 16: How To Remove Circle Symbol From Status Bar

    Vestel V3 5000 Smartphone FAQ 3.4 How to remove circle symbol from status bar? This symbol means that you have enabled the interruption mode and set it to "none." This means that you will not receive any notifications such as calls, SMS messages, alarm tones etc. on your smartphone. You can follow this steps to make circle disappear on the screen.
  • Page 17: What Can I Do If My Phone Automatically Powers Off Or Restarts

    If the problem persists, you can back up important data and restore your phone to its factory settings. Then you can try again. If the problem persists, contact Vestel Services. 3.9 What can I do if I cannot receive or send SMS? ...
  • Page 18: What Can I Do If My Phone's Gps Is Not Working

    If your phone is on, turn it off.  Press and hold the Volume up button and the Power button at the same time until the Vestel Logo comes the screen. When the logo comes the screen, you will release the buttons after one or two seconds.
  • Page 19: What Can I Do If Recipient Cannot Hear Me

    Vestel V3 5000 Smartphone FAQ  If the audio is working fine, contact your Network Service provider as this can be an issue with your location, or check if the Network status in your region is stable. If you have confirmed from the network provider that the location is not covered or the network status in the region is unstable, the problem is with the network provider.

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