• Depending on the version of operating systems, some user interface instructions might not be applicable to your computer. • Documentation content is subject to change without notice. Lenovo makes constant improvements on the documentation of your computer, including this User Guide. To get the latest documentation, go to: https://support.lenovo.com...
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• Connect to USB-C accessories to help expand your computer functionality. To purchase USB-C accessories, go to https://www.lenovo.com/accessories With the Always On USB feature enabled, the Always On USB 3.1 connector Gen 1 can charge a USB-compatible device when the computer is on, off, in sleep mode, or in hibernation mode.
Rear 1. Optional connectors (2)* Depending on the computer model, the connector might vary. Lock your computer to a desk, table, or other fixtures through a Kensington-style 2. Security-lock slot cable lock. Used to install the rear Wi-Fi antenna cable connector that is available only on 3.
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Send audio and video signals from the computer to another audio or video device, such as a high-performance monitor. For more information, see https:// 9. DisplayPort 1.2 out connector www.vesa.org/wp-content/uploads/2010/12/DisplayPort-DevCon-Presentation-DP- 1.2-Dec-2010-rev-2b.pdf 10. Power adapter connector Connect the power adapter to your computer for power supply. * for selected models M75q-1 User Guide...
System board Clear CMOS (Complementary Metal Oxide Serial connector Semiconductor) / Recovery jumper Board to board connector Microprocessor socket Coin-cell battery Cover presence switch Internal speaker connector System fan connector Chapter 1 Meet your computer...
Features and specifications • Width: 37 mm (1.5 inches) • Height: 179 mm (7.0 inches) Dimensions • Depth: 183 mm (7.2 inches) Maximum configuration as shipped: 1.3 kg (2.9 lb) Weight (without the package) 1. Right-click the Start button to open the Start context menu. Hardware configuration 2.
Statement on USB transfer rate Depending on many factors such as the processing capability of the host and peripheral devices, file attributes, and other factors related to system configuration and operating environments, the actual transfer rate using the various USB connectors on this device will vary and will be slower than the data rate listed below for each corresponding device.
Windows user interface Change account settings, lock the computer, or sign out from the current account. 1. Account Open the Documents folder, a default folder to save your received files. 2. Documents Open the Pictures folder, a default folder to save your received pictures. 3.
Access Lenovo Vantage Open the Start menu and click Lenovo Vantage. You also can type Lenovo Vantage in the search box. To download the latest version of Lenovo Vantage, go to Microsoft Store and search by the app name.
– Look up computer warranty status (online). – Access User Guide. – Read tips and tricks articles customized for your computer. • Lenovo Wi-Fi Security Protect your computer from malicious Wi-Fi networks. Use multimedia Use your computer for business or entertainment with the devices (such as a camera, a monitor, or speakers).
Bluetooth turned on. You can use Bluetooth for data transfer or remote control and communication. Purchase accessories Lenovo has a number of hardware accessories and upgrades to help expand the capabilities of your computer. Options include memory modules, storage devices, network cards, power adapters, keyboards, mice, and more.
Note: You are responsible for evaluating, selecting, and implementing the locking device and security feature. Lenovo makes no comments, judgments, or warranties about the function, quality, or performance of the locking device and security feature. You can purchase computer locks from Lenovo.
You might want to record your password and store it in a safe place. Otherwise, if you forget the password, you have to take your computer to a Lenovo reseller or a marketing representative to have the password canceled. However, if you forget the hard disk password, Lenovo cannot reset your passwords or recover data from the storage drive.
• If you forget your power-on password, take your computer to a Lenovo-authorized servicer or a marketing representative to have the password canceled. • If you forget your hard disk password, Lenovo cannot reset your password or recover data from the storage drive. Take your computer to a Lenovo-authorized servicer or a marketing representative to have the storage drive replaced.
Use computrace Agent software embedded in firmware (for selected models) The Computrace Agent software is an IT asset management and computer theft recovery solution. The software detects if changes have been made on the computer, such as hardware, software, or the computer call-in location.
Use Smart USB Protection The Smart USB Protection function is a security function that helps prevent data from being copied from the computer to USB storage devices connected to the computer. You can set the Smart USB Protection function to one of the following modes: •...
Set the system date and time 1. Restart the computer. When the logo screen is displayed, press F1 or Fn+F1. 2. Select Main ➙ System Time & Date and press Enter. 3. Set the system date and time as desired. 4.
4. Press F10 or Fn+F10 to save the changes and exit. Enable or disable the ErP LPS compliance mode Lenovo computers meet the eco-design requirements of the ErP Lot 3 regulation. For more information, go https://www.lenovo.com/ecodeclaration You can enable the ErP LPS compliance mode to reduce the consumption of electricity when the computer is off or in sleep mode.
BIOS settings vary by operating system. Change the BIOS settings before installing a new operating system. Microsoft constantly makes updates to the Windows 10 operating system. Before installing a particular Windows 10 version, check the compatibility list for the Windows version. For details, go to: https://support.lenovo.com/us/en/solutions/windows-support To change the BIOS settings: M75q-1 User Guide...
When you install a new program, device driver, or hardware component, you might need to update UEFI BIOS. You can update the BIOS from your operating system or a flash update disc (supported only on selected models). Download and install the latest UEFI BIOS update package from the Lenovo Support Web site: 1. Go to https://support.lenovo.com 2.
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6. Turn off the computer by holding the power button for approximately four seconds. 7. Disconnect all power cords from electrical outlets. 8. Move the jumper back to the standard position. 9. Reinstall all the parts that have been removed. Then, reconnect the power cords for the computer and the monitor to electrical outlets.
4. Run the diagnostic program. See “Diagnostics” on page 35. 5. Recover your operating system. See “Recovery” on page 35. 6. If the problem persists, contact Lenovo. See Chapter 8 “Help and support” on page 67. Troubleshooting Use the troubleshooting information to find solutions to problems that have definite symptoms.
Startup problems Problem Solution • Ensure that the power cord is correctly connected to the rear of the computer and to a working electrical outlet. • If the computer has a secondary power switch on the rear of the The computer does not start up when you computer, ensure that it is switched on.
Audio problems Problem Solution • If you are using powered external speakers that have an On/Off control, ensure that: – The On/Off control is set to the On position. – The speaker power cable is connected to a properly grounded, functional ac electrical outlet.
Network problems Note: The Wi-Fi and Bluetooth features are optional. Problem Solution • Connect the cable from the Ethernet connector to the RJ45 connector of the hub. • Enable the Ethernet LAN feature in UEFI BIOS. • Enable the Ethernet LAN adapter. 1.
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Problem Solution • Enable the Bluetooth feature in UEFI BIOS. • Enable all Bluetooth devices. 1. Right-click the Start button to open the Start context menu. 2. Click Device Manager. Type the administrator password or provide confirmation if prompted. 3. Expand Bluetooth to display all Bluetooth devices. Right-click each Bluetooth device, and then click Enable device.
Performance problems Problem Solution Note: Depending on the volume of the storage drives and amount of data stored on the storage drives, the disk-defragmentation process might take up to several hours. 1. Close any open programs and windows. 2. Open the Start menu. Excessive fragmented files exist on the 3.
Storage drive problems Problem Solution • Ensure that the signal cables and power cables for all the storage drives are connected correctly. • Ensure that the computer is configured correctly to support the storage drives. Some or all storage drives are missing from –...
Problem Solution • Disable any background programs, such as AntiVirus or Desktop The playback is slow or choppy. Themes. • Ensure that video resolution is less than 1152 x 864 pixels. • Ensure that the disc is in the drive with the shiny side of the disc facing down.
3. Follow the on-screen instructions. If you are unable to isolate and resolve the problem after running Lenovo Vantage, save and print the log files created by the program. You might need the log files when you speak to a Lenovo technical support representative.
Windows recovery programs are damaged. If you did not create a recovery USB drive as a precautionary measure, you can contact Lenovo Customer Support Center and purchase one from Lenovo. For a list of the Lenovo Support phone numbers for your country or region, go to: https://pcsupport.lenovo.com/supportphonelist...
• From Windows Update: Note: The device drivers provided by Windows Update might not be tested by Lenovo. It is recommended that you get device drivers from Lenovo. 1. Open the Start menu.
If you intend on installing the CRU, Lenovo will ship the CRU to you. CRU information and replacement instructions are shipped with your product and are available from Lenovo at any time upon request. You might be required to return the defective part that is replaced by the CRU.
• Wi-Fi card shield* • Wi-Fi card* * for selected models Replace a CRU Follow the replacement procedure to replace a CRU. Power adapter and power cord Prerequisite Before you start, read Appendix A “Important safety information” on page 71 and print the following instructions.
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Figure 2. Removing the power cord Figure 3. Installing the power cord Chapter 7 CRU replacement...
Figure 4. Installing the power adapter Vertical stand Prerequisite Before you start, read Appendix A “Important safety information” on page 71 and print the following instructions. Replacement procedure 1. Remove any media from the drives and turn off all connected devices and the computer. 2.
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Figure 5. Removing the vertical stand Figure 6. Installing the vertical stand Chapter 7 CRU replacement...
VESA mount bracket Prerequisite Before you start, read Appendix A “Important safety information” on page 71 and print the following instructions. Replacement procedure 1. Remove any media from the drives and turn off all connected devices and the computer. 2. Disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer.
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Replacement procedure 1. Remove any media from the drives and turn off all connected devices and the computer. 2. Disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer. 3. Replace the external optical drive. Figure 9.
Figure 11. Installing the external optical drive Figure 12. Installing the external optical drive box Power adapter bracket Prerequisite Before you start, read Appendix A “Important safety information” on page 71 and print the following instructions. Replacement procedure 1. Remove any media from the drives and turn off all connected devices and the computer. M75q-1 User Guide...
2. Disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer. 3. Replace the power adapter bracket. Figure 13. Removing the power adapter bracket Figure 14. Installing the power adapter bracket Computer cover Prerequisite Before you start, read Appendix A “Important safety information”...
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Before you open the computer cover, turn off the computer and wait several minutes until the computer is cool. Replacement procedure 1. Remove any media from the drives and turn off all connected devices and the computer. 2. Disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer.
Figure 16. Removing the computer cover Storage drive Prerequisite Before you start, read Appendix A “Important safety information” on page 71 and print the following instructions. Attention: The internal storage drive is sensitive. Inappropriate handling might cause damage and permanent loss of data. •...
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Figure 17. Removing the storage drive bracket Figure 18. Removing the storage drive M75q-1 User Guide...
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Figure 19. Installing the storage drive Figure 20. Installing the storage drive bracket 4. Connect the storage drive cable to the system board. 5. Complete the replacement. See “Completing the parts replacement” on page 65. Chapter 7 CRU replacement...
Internal speaker Prerequisite Before you start, read Appendix A “Important safety information” on page 71 and print the following instructions. Replacement procedure 1. Remove the computer cover. See “Computer cover” on page 47. 2. Disconnect the internal speaker cable from the internal speaker connector on the system board. 3.
4. Connect the internal speaker cable to the internal speaker connector on the system board. 5. Complete the replacement. See “Completing the parts replacement” on page 65. System fan Prerequisite Before you start, read Appendix A “Important safety information” on page 71 and print the following instructions.
If the coin-cell battery is incorrectly replaced, there is danger of an explosion. The coin-cell battery contains a small amount of harmful substance. To avoid possible injury: • Replace only with a battery of the type recommended by Lenovo. • Keep the battery away from fire.
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The coin-cell battery normally requires no charging or maintenance throughout its life; however, no coin-cell battery lasts forever. If the coin-cell battery fails, the date, time, and configuration information (including passwords) is lost. An error message is displayed when you turn on the computer. Replacement procedure 1.
Figure 27. Installing the coin-cell battery Figure 28. Pressing the coin-cell battery downward 6. Complete the replacement. See “Completing the parts replacement” on page 65. Wi-Fi card Prerequisite Before you start, read Appendix A “Important safety information” on page 71 and print the following instructions.
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Figure 29. Removing the Wi-Fi card shield Figure 30. Disconnecting the Wi-Fi antennas Figure 31. Removing the Wi-Fi card Chapter 7 CRU replacement...
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Figure 32. Installing the Wi-Fi card Figure 33. Connecting the Wi-Fi antennas Figure 34. Installing the Wi-Fi card shield • Type 2 M75q-1 User Guide...
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Figure 35. Removing the Wi-Fi card shield Figure 36. Disconnecting the Wi-Fi antennas Figure 37. Removing the Wi-Fi card Chapter 7 CRU replacement...
Figure 38. Installing the Wi-Fi card Figure 39. Connecting the Wi-Fi antennas Figure 40. Installing the Wi-Fi card shield 4. Complete the replacement. See “Completing the parts replacement” on page 65. Bottom cover Prerequisite Before you start, read Appendix A “Important safety information” on page 71 and print the following instructions.
Replacement procedure 1. Remove the computer cover. See “Computer cover” on page 47. 2. Replace the bottom cover. Figure 41. Removing the bottom cover Figure 42. Installing the bottom cover 3. Complete the replacement. See “Completing the parts replacement” on page 65. Memory module Prerequisite Before you start, read Appendix A “Important safety information”...
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Figure 43. Opening the memory module retainer Figure 44. Removing the memory module M75q-1 User Guide...
Figure 45. Installing the memory module Figure 46. Closing the memory module retainer 4. Complete the replacement. See “Completing the parts replacement” on page 65. M.2 solid-state drive Prerequisite Before you start, read Appendix A “Important safety information” on page 71 and print the following instructions.
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3. Replace the M.2 solid-state drive. Figure 47. Unlocking the M.2 solid-state drive clip Figure 48. Removing the M.2 solid-state drive Figure 49. Installing the M.2 solid-state drive M75q-1 User Guide...
Figure 50. Locking the M.2 solid-state drive clip 4. Complete the replacement. See “Completing the parts replacement” on page 65. Completing the parts replacement Prerequisite After completing the installation or replacement for all parts, reinstall the computer cover and reconnect the cables.
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Figure 52. Reinstalling the dust shield 4. Install the screw to secure the computer cover. 5. Place the computer in an upright position. 6. If a locking device is available, use it to lock the computer. 7. Reconnect the external cables and power cords to the corresponding connectors on the computer. M75q-1 User Guide...
• This User Guide 3. Select Documentation and filter out the documentation you want. • Regulatory Notice Lenovo Support Web site with the latest support information of the following: • Drivers and software • Diagnostic solutions https://support.lenovo.com • Product and service warranty •...
Call Lenovo If you have tried to correct the problem yourself and still need help, you can call Lenovo Customer Support Center. Before you contact Lenovo Prepare the following before you contact Lenovo: 1. Record the problem symptoms and details: •...
• Lenovo hardware repair - If the problem is determined to be caused by Lenovo hardware under warranty, trained service personnel are available to provide the applicable level of service.
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Note: If you notice these conditions with a product (such as an extension cord) that is not manufactured for or by Lenovo, stop using that product until you can contact the product manufacturer for further instructions, or until you get a suitable replacement.
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Do not use them with any other products. For your safety, Lenovo provides a power cord with a grounded attachment plug to use with this product. To avoid electrical shock, always use the power cord and plug with a properly grounded outlet.
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If you intend to use your PC in a country or region that is different from your ordering location, please purchase an additional Lenovo power cord for the country or region where the PC will be used. Refer to the power cord guide provided in our Web site, , for details.
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Plugs and outlets DANGER If a receptacle (power outlet) that you intend to use with your computer equipment appears to be damaged or corroded, do not use the outlet until it is replaced by a qualified electrician. Do not bend or modify the plug. If the plug is damaged, contact the manufacturer to obtain a replacement.
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If the coin-cell battery is not a CRU, do not attempt to replace the coin-cell battery. Replacement of the battery must be done by a Lenovo-authorized repair facility or technician. The Lenovo-authorized repair facilities or technicians recycle Lenovo batteries according to local laws and regulations.
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computer, power adapter, and many accessories produce some heat during normal operation. Extended contact with the body could cause discomfort or, potentially, a skin burn. • Do not charge the battery or operate your computer, power adapter, or accessories near flammable materials or in explosive environments.
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DANGER Connect and disconnect cables as described in the following procedures when installing, moving, or opening covers on this product or attached devices. To connect: To disconnect: 1. Turn everything OFF. 1. Turn everything OFF. 2. First, attach all cables to devices. 2.
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Liquid crystal display (LCD) notice DANGER To avoid shock hazards: • Do not remove the covers. • Do not operate this product unless the stand is attached. • Do not connect or disconnect this product during an electrical storm. • The power cord plug must be connected to a properly wired and grounded power outlet. •...
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2 can be dangerous due to excessive sound pressure levels. If your Lenovo computer came with headphones or earphones in the package, as a set, the combination of the headphones or earphones and the computer already complies with the specifications of EN 50332-1. If different headphones or earphones are used, ensure that they comply with EN 50332-1 (Clause 6.5...
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For tips on how to minimize visual fatigue, please go to to visit https://www.lenovo.com/us/en/safecomp/ “Minimizing Visual Fatigue”. Tip-over hazard prevention notice The computer may cause harm to children if it is not located in an appropriate place. Follow the tips below to protect children from harm caused by the computer tipping over: •...
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Remote control CAUTION: Do not use rechargeable batteries in this device. Static electricity prevention Static electricity, although harmless to you, can seriously damage computer components and options. Improper handling of static-sensitive parts can damage the part. When you unpack an option or CRU, do not open the static-protective package containing the part until the instructions direct you to install it.
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The cause of a problem might be change in hardware, change in software, or any other actions that might have taken place. A log book can help you or a Lenovo technician determine the cause of a problem. • Back up your data on the storage drive regularly. You can restore the storage drive from a backup.
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Remove any media from the drives and turn off all connected devices and the computer. Then, disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer. It is a good practice to clean your computer periodically to protect the surfaces and ensure trouble-free operation.
This chapter provides information about accessibility and ergonomics. Accessibility information Lenovo is committed to providing users who have hearing, vision, and mobility limitations with greater access to information and technology. This section provides information about the ways these users can get the most out of their computer experience.
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keyboard with all the standard keys. You can select keys using the mouse or another pointing device, or you can tap to select the keys if your computer supports multi-touch screen. • High Contrast High Contrast is a feature that heightens the color contrast of some text and images on your screen. As a result, those items are more distinct and easier to identify.
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Your computer provides industry-standard connectors that enable you to connect assistive devices. Documentation in accessible formats Lenovo provides electronic documentation in accessible formats, such as properly tagged PDF files or HyperText Markup Language (HTML) files. Lenovo electronic documentation is developed to ensure that visually impaired users can read the documentation through a screen reader.
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Display: Position the display to maintain a comfortable viewing distance of 510 mm to 760 mm (20 inches to 30 inches). Avoid glare or reflections on the display from overhead lighting or outside sources of light. Keep the display screen clean and set the brightness to levels that enable you to see the screen clearly. Press the brightness control keys to adjust display brightness.
The LLW also is preinstalled on the computer. To access the LLW, go to the following directory: /usr/share/doc/lenovo-doc If you cannot view the LLW either from the Web site or from your computer, contact your local Lenovo office or reseller to obtain a printed version of the LLW.
– For workstations: https://www.lenovo.com/eu-doc-workstations Lenovo cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non-recommended modification of the product, including the installation of option cards from other manufacturers. This product has been tested and found to comply with the limits for Class B equipment according to European Standards harmonized in the Directives in compliance.
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Lenovo encourages owners of information technology (IT) equipment to responsibly recycle their equipment when it is no longer needed. Lenovo offers a variety of programs and services to assist equipment owners in recycling their IT products. For information about recycling Lenovo products, go to: https://www.lenovo.com/recycling...
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Collect and recycle a disused Lenovo computer or monitor If you are a company employee and need to dispose of a Lenovo computer or monitor that is the property of the company, you must do so in accordance with the Law for Promotion of Effective Utilization of Resources.
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If the battery needs to be replaced, contact your place of purchase or contact Lenovo for service. If you need to dispose of a lithium battery, insulate it with vinyl tape, contact your place of purchase or a waste-disposal operator, and follow their instructions.
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Disposing of battery packs from Lenovo products Your Lenovo device might contain a lithium-ion battery pack or a nickel metal hydride battery pack. You can find details on the battery pack in the product documentation. If you need to dispose of a battery pack, insulate it with vinyl tape, contact Lenovo sales, service, or your place of purchase, or a waste-disposal operator, and follow their instructions.
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Ukraine RoHS India RoHS RoHS compliant as per E-Waste (Management) Rules. Mainland China RoHS M75q-1 User Guide...
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Federal Communications Commission (FCC) Supplier’s Declaration of Conformity The following information refers to ThinkCentre M75q-1, machine types: 11A4, 11A5, 11A6, and 11A7. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.
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• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. • Consult an authorized dealer or service representative for help. Lenovo is not responsible for any radio or television interference caused by using other than recommended cables and connectors or by unauthorized changes or modifications to this equipment. Unauthorized changes or modifications could void the user’s authority to operate the equipment.
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Klasse B. Dieses Gerät ist berechtigt, in Übereinstimmung mit dem Deutschen EMVG das EG-Konformitätszeichen - CE - zu führen. Verantwortlich für die Konformitätserklärung nach Paragraf 5 des EMVG ist die Lenovo (Deutschland) GmbH, Meitnerstr. 9, D-70563 Stuttgart. Japan VCCI Class B compliance statement...
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Energy aimed at saving money and protecting the environment through energy efficient products and practices. Lenovo is proud to offer products with the ENERGY STAR certified designation. Lenovo computers, if carry an ENERGY STAR mark, have been designed and tested to conform to the ENERGY STAR program requirements for computers as prescribed by the U.S.
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Lenovo encourages you to make efficient use of energy an integral part of your day-to-day operations. To help in this endeavor, Lenovo has preset a default power plan. To change the power plan, see “Set the power plan” on page 13.
Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any Lenovo intellectual property right may be used instead.
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Actual results may vary. Users of this document should verify the applicable data for their specific environment. This document is copyrighted by Lenovo and is not covered by any open source license, including any Linux agreement(s) which may accompany software included with this product. Lenovo may update this document at any time without notice.