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Maintenance
Cleaning your monitor
Clean your monitor regularly to keep the best performance and to
extend the product lifespan.
Make sure to turn the power off and disconnect the power cord and
all other cables first.
When the monitor is left unattended and unused for a long time,
disconnect the power cord from the wall outlet to prevent possible
damage from lightning or power surges.
Screen, frame, cabinet, and stand
To remove dust or light dirt, wipe the surface with a dry, clean, and
soft cloth.
To remove major dirt, wipe the surface with a soft cloth dampened in
clean water or a diluted mild detergent. Then wipe immediately with
a dry cloth.
Avoid touching the screen at all times, as this may result in damage
to the screen.
Do not push, rub, or hit the surface with your fingernail or a sharp
object, as this may result in scratches on the screen and image
distortions.
Do not use any chemicals as this may damage the product.
Do not spray liquid onto the surface. If water enters the monitor, it
may result in fire, electric shock, or malfunction.
Power cord
Remove the accumulated dust or dirt on the power cord regularly.
Preventing "Image burn" or "Burn-in" on
your monitor screen
If a fixed image displays on the monitor screen for a long period of
time, it will be imprinted and become a permanent disfigurement
on the screen. This is "image burn" or "burn-in" and not covered by
the warranty.
If the aspect ratio of the monitor is set to 4:3 for a long period of
time, image burn may occur on the letterboxed area of the screen.
NOTE
Avoid keeping a fixed image on the set's screen for prolonged
periods of time. The fixed image may become permanently
imprinted on the screen. Use a screen saver when possible.
There may be interference relating to resolution, vertical pattern,
contrast or brightness in PC mode. Change the PC mode to another
resolution or change the refresh rate to another rate or adjust the
brightness and contrast on the menu until the picture is clear. If the
refresh rate of the PC graphic card can not be changed, change the
PC graphic card or consult the manufacturer of the PC graphic card.
If using a sound card, adjust PC sound as required.
DOS mode may not work depending on the video card if you use an
HDMI to DVI cable.
14
Troubleshooting
Cannot control the monitor with the remote control.
Check the remote control sensor on the product and try again.
Check if there is any obstacle between the product and the remote
control.
Check if the batteries are still working and properly installed
(
to
,
to
).
No image display and no sound is produced.
Check if the product is turned on.
Check if the power cord is connected to a wall outlet.
Check if there is a problem in the wall outlet by connecting other
products.
The monitor turns off suddenly.
Check the power control settings. The power supply may be
interrupted.
Check if the Automatic Standby(Depending on model) / Sleep
Timer / Off Time is activated in the TIME settings.
If there is no signal while the monitor is on, the monitor will turn off
automatically after 15 minutes of inactivity.
When connecting to the PC (HDMI), 'No signal' or 'Invalid
Format' is displayed.
Turn the monitor off/on using the remote control.
Reconnect the HDMI cable.
Restart the PC with the monitor on.
If monitor is turned off automatically.
If On Time is enabled, the monitor will be turned on at the specified
time. If you do not operate the monitor for two hours, the monitor
will be turned off automatically.
To disable this function, use your remote control to go to SETTINGS
TIME
Auto Off(On Time)
Off.
Specifications
Product specifications may
Environment condition
Dimensions (Width x H
Weight
Power consumption (O
Power requirement
AC/DC Adapter
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