Herz commotherm 30 SW Operating Instructions Manual
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Herz commotherm 30 SW Operating Instructions Manual

Brine/water or water/water heat pump
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Operating instructions
brine/water- & water/water-
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commotherm SW/WW

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Summary of Contents for Herz commotherm 30 SW

  • Page 1 Operating instructions brine/water- & water/water- heat pump commotherm SW/WW...
  • Page 2 Warranty / Guarantee (general information) For HERZ - heat pumps, we offer a 5 year or 10.000 compressor hours warranty on the closed refrigeration heat pumps, we offer a 5 year or 10.000 compressor hours warranty on the closed refrigeration heat pumps, we offer a 5 year or 10.000 compressor hours warranty on the closed refrigeration...

  • Page 3: Table Of Contents

    TABLE OF CONTENT TABLE OF CONTENT TABLE OF CONTENT page NOTES ON DOCUMENTATI NOTES ON DOCUMENTATION ..................5 General notes ........................................5 Symbols ..........................................5 SAFETY NOTES ..............................7 Warning notes ........................................
  • Page 4 TABLE OF CONTENT Code – entry ........................................21 Date and time selection ....................................22 Determining main menu values Determining main menu values ............................ 23 7.7.1 Adding main menu display values menu display values ............................ 23 7.7.2 Deleting main menu display values Deleting main menu display values ..............

  • Page 5: Notes On Documentati Notes On Documentation

    Initial commissioning must be carried out by the HERZ Customer Service department Initial commissioning must be carried out by the HERZ Customer Service department Initial commissioning must be carried out by the HERZ Customer Service departmentor an authorised specialist (otherwise any warranty claim will not be applicable).
  • Page 6 Notes on documentation Notes on documentation Pictogram Signal word Meaning Hand injuries. Warning – against hand injuries. Admittance No admittance without authorisation.

  • Page 7: Safety Notes

    HERZ. you can obtain the required information from your specialist dealer or direct from HERZ.

  • Page 8: Operation

    In order to prevent any maintenance errors, if maintenance is not carried out properly, it is recommended to be carried out regularly by authorised personnel or by the HERZ Customer Service department. be carried out regularly by authorised personnel or by the HERZ Customer Service department.

  • Page 9: Information Of The Dinformation Of The Device

    Information of the device Information of the device 3 INFORMATION OF THE D INFORMATION OF THE DEVICE 3.1 Intended use The commotherm heat pumps may only be used for The commotherm heat pumps may only be used for  Heating ...

  • Page 10: Mode Of Operation Mode Of Operation

    Mode of operation 4 MODE OF OPERATION MODE OF OPERATION figure 4. 1 shows the cooling circuit of the commotherm SW/WW shows the cooling circuit of the commotherm SW/WW-heat pump with its most important heat pump with its most important components.

  • Page 11: Refrigerant

    The HERZ commotherm SW/WW heat pump works with the refrigerant R410A, which consists of the The HERZ commotherm SW/WW heat pump works with the refrigerant R410A, which consists of the...

  • Page 12: Measusres When Refrigerant Escapes Measusres When Refrigerant Escapes

    In the event of fire, any type of fire extinguisher may be used! There is no risk of the R410A refrigerant escaping if the HERZ heat pump is used There is no risk of the R410A refrigerant escaping if the HERZ heat pump is used There is no risk of the R410A refrigerant escaping if the HERZ heat pump is used correctly.

  • Page 13: Safety Devices

    Mode of operation Mode of operation 4.2 Safety devices The pressures in the commotherm SW/WW heat pump should remain within a define range. To ensure this, The pressures in the commotherm SW/WW heat pump should remain within a define range. To ensure this, The pressures in the commotherm SW/WW heat pump should remain within a define range.
  • Page 14 Mode of operation Table 4. 2: Overview of the operation conditions to be maintained : Overview of the operation conditions to be maintained Fault source Possible consequences Possible consequences Measures to avoid faults Measures to avoid faults   Device works inefficiently Device works inefficiently Adapt operating temperatures to operating temperatures to...

  • Page 15: Operating Conditions Operating Conditions

    Operating conditions Operating conditions 5 OPERATING CONDITIONS OPERATING CONDITIONS Ready Status 0 If the heat pump is in “heating operation” or “cooling operation” mode but there is no request from the If the heat pump is in “heating operation” or “cooling operation” mode but there is no request from the If the heat pump is in “heating operation”...
  • Page 16 Operating conditions Min. temp. Status: 9 The heat pump changes to this state as soon as the back flow temperature of the heat pump drops below The heat pump changes to this state as soon as the back flow temperature of the heat pump drops below The heat pump changes to this state as soon as the back flow temperature of the heat pump drops below the value of the set Min.Temp.Cooling / Defrost WT.

  • Page 17: Temperature Manager Temperature Manager

    Temperature manager Temperature manager 6 TEMPERATURE MANAGER TEMPERATURE MANAGER The heat demand of the individual modules (hot water tank, buffer tank, heating circuit, solar, etc.) is The heat demand of the individual modules (hot water tank, buffer tank, heating circuit, solar, etc.) is The heat demand of the individual modules (hot water tank, buffer tank, heating circuit, solar, etc.) is controlled by the temperature manager.

  • Page 18: Control

    T-CONTROL 7 T-CONTROL The handling and menu navigation are described in this chapter. The handling and menu navigation are described in this chapter. Every single T-CONTROL parameter is CONTROL parameter is explained in chapter 7.10 (page 27). 7.1 Starting the system To switch on the display, the following condition must be fulfilled: To switch on the display, the following condition must be fulfilled: ...

  • Page 19: Main Menu

    T-CONTROL 7.3 Main menu After start up figure 7.3 will appear. In the centre of the screen important values according the heat pump, will appear. In the centre of the screen important values according the heat pump, will appear. In the centre of the screen important values according the heat pump, buffer, hot water tank, heating circuit and so on are shown.

  • Page 20: Symbols Explanation

    T-CONTROL 7.4 Symbols explanation In this section important symbols are explained, which are displayed on the following menu pictures. In this section important symbols are explained, which are displayed on the following menu pictures. In this section important symbols are explained, which are displayed on the following menu pictures. With aggregate aggregate-test...

  • Page 21: Code - Entry

    T-CONTROL 7.5 Code – entry If entering the code, the following operations can be performed: operations can be performed:  Setting up values Activation of the aggregate-test (see chapter test (see chapter 7.4)  Setting up or changing of date & time (see chapter Setting up or changing of date &...

  • Page 22: Date And Time Selection

    T-CONTROL 7.6 Date and time selection Date and time selection Navigation 1: Navigation 2: Screen: Screen: figure 7.6: Date and time selection : Date and time selection figure 7.7: General settings for NTP : General settings for NTP By pressing the button: If the following button is pressed: If the following button is pressed: the language can be set up.

  • Page 23: Determining Main Menu Values Determining Main Menu Values

    T-CONTROL 7.7 Determining main menu values Determining main menu values 7.7.1 Adding main menu display values display values Navigation 1: Code – entry (chapter entry (chapter 7.5) Navigation 2: Show value Show value Screen: Screen: figure 7.9: Determining display values : Determining display values figure 7.8: Adding display values Adding display values...

  • Page 24: Deleting Main Menu Display Values Deleting Main Menu Display Values

    T-CONTROL Navigation 3: Load scheme Navigation 4: Show value Show value HEAT PUMP 002 Screen: Screen: figure 7.10: Load scheme : Load scheme figure 7.11: Determining display values : Determining display values If the following field is pressed: field is pressed: Note: The values of the default scheme can also be The values of the default scheme can also be...

  • Page 25: Fault Messages And Warnings Fault Messages And Warnings

    T-CONTROL 7.8 Fault messages and warnings Fault messages and warnings Navigation:  Screen: figure 7.14: Fault messages By pressing the button: Actual the current fault messages will be displayed. fault messages will be displayed. Archive all fault messages will be displayed. all fault messages will be displayed.

  • Page 26: Module Overview

    T-CONTROL 7.9 Module overview Navigation:  Screen: figure 7.15: Modules overview By pressing the button: the „heat pump“ menu will be displayed the „heat pump“ menu will be displayed HEAT PUMP 002 (see chapter (see chapter 7.10.1- page28) the „hot water tank values“ menu will be displayed the „hot water tank values“...

  • Page 27: Module Structure And Navigation To The Most Important Settings Module Structure And Navigation To The Most Important Settings

    T-CONTROL 7.10 Module structure and navigation to the most important settings Module structure and navigation to the most important settings Module structure and navigation to the most important settings Heat pump Hot water tank Buffer Buffer Overview Overview Overview Overview Status Status Status...

  • Page 28: Heat Pump Module

    T-CONTROL - Heat pump Heat pump module 7.10.1 Heat pump module The individual menu figures of the heat pump module are shown below:The navigation between the The individual menu figures of the heat pump module are shown below:The navigation between the The individual menu figures of the heat pump module are shown below:The navigation between the individual pages is done by tapping the arrows, which are located on individual pages is done by tapping the arrows, which are located on the left and right edge of the screen.

  • Page 29: Switching Off The Heat Pump Switching Off The Heat Pump

    T-CONTROL - Heat pump Heat pump module 7.10.1.2 Switching off the heat pump Switching off the heat pump The heat pump can be switched off either manually or automatically according to appropriate shutdown The heat pump can be switched off either manually or automatically according to appropriate shutdown The heat pump can be switched off either manually or automatically according to appropriate shutdown algorithms.Depending on the shut-off reason, minimal running times of the compressor are considered or off reason, minimal running times of the compressor are considered or...
  • Page 30 T-CONTROL - Heat pump Heat pump module Shutdown by reaching the maximum flow temperature: Shutdown by reaching the maximum flow temperature: If a setpoint demand of the flow temperature is higher If a setpoint demand of the flow temperature is higher than the maximum adjustable flow temperature of the than the maximum adjustable flow temperature of the heat pump, the heat pump switches off when this temperature is reached.

  • Page 31: Further Menu Structure Further Menu Structure

    T-CONTROL - Heat pump Heat pump module 7.10.1.3 Further menu structure Term Description Description Unit Status I           Flow temperature Display of the heat pump flow Display of the heat pump flow temperature °C Back flow temperature Display of the heat pump back flow temperature...
  • Page 32 T-CONTROL - Heat pump Heat pump module Term Description Description Unit Display of the condition of the heating circuit switching valve: Display of the condition of the heating circuit switching valve: Display of the condition of the heating circuit switching valve: ...
  • Page 33 T-CONTROL - Heat pump Heat pump module Term Description Description Unit Gained energy Display of the energy, which is obtained from the heat pump out of the Display of the energy, which is obtained from the heat pump out of the Display of the energy, which is obtained from the heat pump out of the counted heat source...

  • Page 34: Hot Water Tank Module

    T-CONTROL - Hot water Hot water tank module 7.10.2 Hot water tank module Menu structure Overview Status Settings                       Fast start Hot water tank temperature Must temperature...
  • Page 35 T-CONTROL - Hot water tank module tank module Term Description Description Unit  ( only visible, if circulation pump is activated) Settings        The boiler is charged to the set temperature within the charging The boiler is charged to the set temperature within the charging The boiler is charged to the set temperature within the charging time.
  • Page 36 T-CONTROL - Hot water Hot water tank module Term Description Description Unit Circulation time        By pressing this field, between three times can be selected. By pressing this field, between three times can be selected. By pressing this field, between three times can be selected.

  • Page 37: Buffer Module

    T-CONTROL - Buffer module Buffer module 7.10.3 Buffer module Menu structure Overview Status I Status II                       Buffer top temperature Required temperature Required temperature Buffer middle temperature...
  • Page 38 T-CONTROL - Buffer module Buffer module Term Description Description Unit Settings 1        Setting up the winter set temperature. That´s the hot water tank Setting up the winter set temperature. That´s the hot water tank Setting up the winter set temperature.
  • Page 39 T-CONTROL - Buffer module Buffer module Term Description Description Unit  No outside temperature sensor: If there is no outside No outside temperature sensor: If there is no outside No outside temperature sensor: If there is no outside temperature sensor the buffer always runs in winter mode temperature sensor the buffer always runs in winter mode temperature sensor the buffer always runs in winter mode ...

  • Page 40: Heating Circuit Module

    T-CONTROL - Heating circuit Heating circuit module 7.10.4 Heating circuit module Menu structure Overview Status I Status II                       ...
  • Page 41 T-CONTROL - Heating circuit Heating circuit module Term Description Description Unit Indicates the room temperature Indicates the room temperature Room temperature °C (visible, if a remote control is present) (visible, if a remote control is present) Room correction Indicates the room correction Indicates the room correction °C Status 2...
  • Page 42 T-CONTROL - Heating circuit Heating circuit module Term Description Description Unit Activates the kneeling barrier (ON/OFF) Activates the kneeling barrier (ON/OFF)  only possible with remote only possible with remote control  If the actual If the actual room temperature is higher then set room must room temperature is higher then set room must Kneeling barrier over temperature, the option „Kneeling barrier over room temperature“...
  • Page 43 T-CONTROL - Heating circuit Heating circuit module Operation mode – Screed drying When building a house large volumes of water are used for mortar, When building a house large volumes of water are used for mortar, render, gypsum and screed, which slowly render, gypsum and screed, which slowly evaporate from the building.In addition to that, rain can increase the humidity in the building structure.Due to evaporate from the building.In addition to that, rain can increase the humidity in the building structure.Due to...
  • Page 44 T-CONTROL - Heating circuit Heating circuit module Table 7.1: Reference temperatures and error continuation for screed drying temperatures and error continuation for screed drying temperatures and error continuation for screed drying Flow set Flow set If screed drying gets interrupted, resume If screed drying gets interrupted, resume Bake out day temperature in...
  • Page 45 T-CONTROL - Heating circuit Heating circuit module Term Description Description Unit Parameter 1            Room set Setting up the required room Setting up the required room temperature during heating time.This temperature during heating time.This °C temperature...
  • Page 46 T-CONTROL - Heating circuit Heating circuit module Term Description Description Unit Parameter 2            The switching temperature is used to release the heating circuit.An The switching temperature is used to release the heating circuit.An The switching temperature is used to release the heating circuit.An average value of the outside temperature (24h) is average value of the outside temperature (24h) is calculated.
  • Page 47 T-CONTROL - Heating circuit Heating circuit module Term Description Unit Time program            By pressing this field, between three times can be selected. By pressing this field, between three times can be selected. ...

  • Page 48: Time Mode

    T-CONTROL - Time mode Time mode 7.10.5 Time mode Menu structure Overview Time program Settings I                Demand active Time Operation modes Operation modes Required temperature Time requirement Time requirement Settings II...
  • Page 49 T-CONTROL - Time mode Term Description Description Unit Requirement at Outside Requirement at adjust Outside temperature 2 Requirement at adjust Outside temperature 2 °C temperature 2 Indicate at adjustable outside temperature 2 Indicate at adjustable outside temperature 2 °C Outside temperature 2 At this temperature the boiler gets switched off.

  • Page 50: Solar Module

    T-CONTROL - Solar module Solar module 7.10.6 Solar module The solar module is used to regulate solar systems.With this module you have the possibility to control a 3 The solar module is used to regulate solar systems.With this module you have the possibility to control a 3 The solar module is used to regulate solar systems.With this module you have the possibility to control a 3- way mixer and 1 pump with an internal solar module or 2 pumps with an external solar module.The solar way mixer and 1 pump with an internal solar module or 2 pumps with an external solar module.The solar...
  • Page 51 T-CONTROL - Solar module Solar module Term Description Description Unit Settings 1       Program number Activation of the solar program number according tohydraulic scheme. Activation of the solar program number according tohydraulic scheme. Activation of the solar program number according tohydraulic scheme. Setting up the collector temperature which conducts a permanent running Setting up the collector temperature which conducts a permanent running Setting up the collector temperature which conducts a permanent running...
  • Page 52 T-CONTROL - Hydraulic compensator Hydraulic compensator 7.10.7 Hydraulic compensator Menu structure Overview Status Settings                Hydr. compensator temperature Switch on barrier Switch on barrier Existing temperature Temp.
  • Page 53 T-CONTROL - Net pump 7.10.8 Net pump Menu structure Overview Status Settings                Existing temperature Switch on barrier on barrier Required temperature Temp. increase Temp. increase Pump Barrier times Agg-Test...

  • Page 54: Zone Valve

    T-CONTROL - Zone valve Zone valve 7.10.9 Zone valve Menu structure Overview Status Settings                Switch on barrier Existing temperature Existing temperature Temp. increase Required temperature Required temperature Zone valve Zone valve...

  • Page 55: External Requirement Module External Requirement Module

    T-CONTROL - External requirement External requirement module 7.10.10 External requirement module External requirement module The external requirement module provides an interface to an external foreign control loop (e.g. central The external requirement module provides an interface to an external foreign control loop (e.g. central The external requirement module provides an interface to an external foreign control loop (e.g.
  • Page 56 T-CONTROL - External requirement External requirement module Term Description Description Unit Setting up upper limit of analogue set temperature at 20 Setting up upper limit of analogue set temperature at 20 mA (see mA (see figure 7. 20). Analogue set °C ...
  • Page 57 T-CONTROL - External requirement External requirement module figure 7. 21: Analogue set temperature as a function of the applied current signal of the Analogue set temperature as a function of the applied current signal of the Analogue set temperature as a function of the applied current signal of the external requirement external requirement At the input of the external requirement module a current signal between 4 and 20 mA should be given,...

  • Page 58: Additional Boiler Module External Additional Boiler Module External

    HERZ touch system inclusive the heat distribution is controlled by the HERZ touch-controller and if there is a second boiler in this system this additional boiler module is used to integrate the second boiler to the...
  • Page 59 T-CONTROL - Additional boiler module external module external Term Description Description Unit Setting up the control Setting up the control hysteresis (Switch Off hysteresis) Control hysteresis If additional boiler temperature exceeds required additional boiler If additional boiler temperature exceeds required additional boiler If additional boiler temperature exceeds required additional boiler (only autom.boiler) temperature + control hysteresis, the additional boiler will be turned off.

  • Page 60: Menu Settings

    T-CONTROL 7.11 Menu settings Navigation:      Screen: figure 7.22: Overview menu settings If touching symbol: the network configuration will be displayed. the network configuration will be displayed. (see chapter 7.11.1 7.11.1- page61) the Modbus – settings will be displayed. settings will be displayed.

  • Page 61: Network Configuration

    T-CONTROL 7.11.1 Network configuration Navigation 1: Navigation 2: Screen: Screen: figure 7.23: Network configuration : Network configuration figure 7.24: DNS settings : DNS settings If the following button is pressed: If the following button is pressed: By pressing the button: the IP address of the DNS server the IP address of the DNS server NetBIOS Name...

  • Page 62: Modbus - Settings

    Modbus is an application protocol to exchange messages between intelligent Modbus controllers in the between intelligent Modbus controllers in the building management system.The Modbus protocol “TCP” is used in the HERZ control.This protocol building management system.The Modbus protocol “TCP” is used in the HERZ control.This protocol building management system.The Modbus protocol “TCP”...

  • Page 63: Screensaver

    T-CONTROL 7.11.3 Screensaver Navigation: Screen: figure 7.26: Screensaver By pressing the button: the screensaver gets activated the screensaver gets activated / deactivated. the screen saver waiting time can be set up. the screen saver waiting time can be set up. the screensaver standby mode gets activated / deactivated.

  • Page 64: Sending E-Mails

    T-CONTROL 7.11.5 Sending E-mails ACTIVATE E-MAIL DISPATCH MAIL DISPATCH CREATE RECEIVER LIST CREATE RECEIVER LIST Navigation 1: Navigation 2: receiver list receiver list  Screen: Screen: figure 7.28: Mail Settings : Mail Settings figure 7.29: Mail receiver list : Mail receiver list By pressing the button: If the following field is pressed: If the following field is pressed:...
  • Page 65 T-CONTROL MAIL SUBJECT MAIL SUBJECT TEST-MAIL SENDING MAIL SENDING Navigation: Navigation: Subject  Screen: Screen: figure 7.30: Mail subject : Mail subject figure 7.31: Test-Mail sending Mail sending If the following button is pressed: If the following button is pressed: By pressing the button: Send E-mail to recipient.

  • Page 66: E-Mail Status Report

    T-CONTROL 7.11.6 E-Mail status report Navigation: Screen: figure 7.32: E-Mail status report Mail status report By pressing the button: the quantity of times the quantity of times (maximum 5) can be set up individual sending times (error, warning, information individual sending times (error, warning, information  see figure figure 7.29) can be set up The menu settings will be displayed again.

  • Page 67: Server Settings

    (=outgoing mail server) the mail server address can be entered (=outgoing mail server) the mail server address can be entered (=outgoing mail server) touch@herz- the boiler’s E- -mail address can be entered energie.at...

  • Page 68: Fault Reports And Their Co Reports And Their Corrections

    Fault reports and their corrections Fault reports and their corrections 8 FAULT REPORTS AND TH FAULT REPORTS AND THEIR CORRECTIONS You should always take particular note of the safety instructions! You should always take particular note of the safety instructions! You should always take particular note of the safety instructions! If a fault If a fault arises, the fault must always be rectified first and afterwards...
  • Page 69 Fault reports and their corrections Fault reports and their corrections Fault report Cause of fault Fault Fault correction  Check sensor, replace as necessary Check sensor, replace as necessary Failure buffer top temperature Failure buffer top temperature  Check plug, replace as necessary Check plug, replace as necessary BUFFER SENSOR...
  • Page 70 Fault reports and their corrections Fault reports and their corrections Fault report Cause of fault Fault Fault correction  Check sensor, replace asnecessary Check sensor, replace asnecessary  Check plug, replace asnecessary Check plug, replace asnecessary Failure Failure solar solar collector collector ...
  • Page 71 Fault reports and their corrections Fault reports and their corrections Fault report Cause of fault Fault correction Fault correction Hot water tank didn´t Hot water tank didn´t reach set  Adapt loading time Adapt loading time WATER TANK temperature during loading time; temperature during loading time;...
  • Page 72 Fault reports and their corrections orts and their corrections cascade cascade Leading heat pump couldn't be Leading heat pump couldn't be  Start leading heat pump Start leading heat pump KAS ALARM started or got stopped started or got stopped ...
  • Page 73 Fault reports and their corrections Fault reports and their corrections HP water pressure too System System pressure too low  - contracting party contracting party ✆ HP motor protection Fan motor protection is activated Fan motor protection is activated - contracting party contracting party ...
  • Page 74 Fault reports and their corrections Fault reports and their corrections AUTOREBOOT 68 Software Software-monitoring fault  - contracting party contracting party ✆...

  • Page 75: Ec/Eu Declaration Of Ec/Eu Declaration Of Conformity

    In accordance with regulations the installation and commissioning of the heat pump must be carried out by mp must be carried out by specialist personnel authorised by HERZ.If the installation or commissioning, a connection to other machines specialist personnel authorised by HERZ.If the installation or commissioning, a connection to other machines specialist personnel authorised by HERZ.If the installation or commissioning, a connection to other machines...

  • Page 76: Notes

    Notes 10 NOTES...
  • Page 77 Notes...
  • Page 78 Notes...
  • Page 79 Notes...
  • Page 80 Österreich / Austria Herz Energietechnik GmbH Herzstraße 1 7423 Pinkafeld +43 (3357) / 42 84 0 – 0 +43 (3357) / 42 84 0 – 190 office-energie@herz.eu Deutschland / Germany Herz Armaturen GmbH Fabrikstraße 76 D-71522 Backnang +49 (7191) 9021 – 0 +49 (7191) 9021 –...

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