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Troubleshooting before calling for service
If abnormality is occurred, confirm the following items in advance before requesting to the customer care center.
S
y
m
p
o t
m
Air Purifier will not
start.
Turning off presetting
cannot be performed.
Air Purifi er function is
not working well.
Action of buttons is
not functioning well.
There is a weird
sound from the
product.
There is a "gulp" sound
from the product.
38
C
o
n
r i f
m
t a
o i
•
s I
h t
e
p
o
w
r e
p
u l
g
u
n
p
u l
g
g
e
d
?
•
W
h
e
h t
r e
a
p
o
w
r e
c
t u
c o
u c
? r
• Whether the front panel open or not?
• Turning off presetting cannot be performed.
• Is the indoor contamination severe?
• Are there many particles on the Pre-fi lter?
• Is the using location too wide?
• Are there any obstacles near the product?
• Is the unit installed at a location where air ows
freely?
• Isn't there any foreign material like gloves in the
hand?
• Are the humidifi er fi lter and tray assembled
correctly?
• Are there scaling built on the humidifi er fi lter and
tray?
• Are the humidifi er fi lter case and cover correctly locked? • Firmly lock the humidifi er fi lter case and cover.
n
•
P
u l
g
h t
e
p
o
w
•
R
e
r t
e i
e v
w
o
k r
• When the front panel opened, operation cannot be
performed. Close it completely.
• Perform the presetting once again by referring to the
instruction manual.
• Ventilate the area to use the product.
• Clean the Pre-fi lter.
•
Use the product that fi ts the room size.
(Avoid using it where it is ventilated well such as
entrance, window etc.)
• Remove any obstacles.
• Move and install at a different location.
• Isn't there any foreign material like gloves in the hand?
• Assemble the humidifi er fi lter hook and tray assembly
part by aligning them.
• Clean the humidifi er fi lter and tray with citric acid.
• This is the sound of the water being supplied from the
water tank to the tray. (This is not a problem.)
P
o r
c
e
d
u
e r
s
r e
p
o r
p
r e
. y l
n i
g
w
h
e
n
p
o
w
r e
c
t u
nish.
Air Purifier
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