Genie 3020H Programming, Operation & Maintenance Manual

Genie 3020H Programming, Operation & Maintenance Manual

Belt/chain drive garage door opener

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BELT/CHAIN DRIVE GARAGE DOOR OPENER MODELS:
3020H & 3020H-B, 3120H & 3120H-B
PROGRAMMING, OPERATION & MAINTENANCE MANUAL
INSTALLER: LEAVE THIS MANUAL WITH HOMEOWNER
HOMEOWNER: SAVE THIS MANUAL FOR FUTURE REFERENCE
STOP
To reduce the risk of injury to persons or damage to property, use this opener only with a sectional residential door.
Por reduire le risque de blessures ou de dommages materials, utillsez cet ouvre-porte uniquement pour une porte
a section re sidentielie.
Alternate language manuals available at:
Idioma alternativo manuales disponibles en:
Autre langue manuels disponibles à:
SERIAL NUMBER DECAL
Need help or have questions?
For answers and assistance,
visit www.GenieCompany.com
or call Customer Service at: 1-800-35-GENIE
WARNING
!
AVERTISSEMENT
!
}
www.GenieCompany.com
iDCM SERIAL NUMBER
39517503545 10/2017

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Summary of Contents for Genie 3020H

  • Page 1 BELT/CHAIN DRIVE GARAGE DOOR OPENER MODELS: 3020H & 3020H-B, 3120H & 3120H-B PROGRAMMING, OPERATION & MAINTENANCE MANUAL INSTALLER: LEAVE THIS MANUAL WITH HOMEOWNER HOMEOWNER: SAVE THIS MANUAL FOR FUTURE REFERENCE Need help or have questions? For answers and assistance, STOP visit www.GenieCompany.com...
  • Page 2: Table Of Contents

    Adjustment Guides ..........15 Resetting Travel Limits .........15 Locating Safe-T-Beam® Pairs ......16 Wire Diagram ............16 Troubleshooting ........... 17-18 Genie Battery Backup Installation ....19 Optional Programming & Accessories Clearing Memory for Remotes ......20 Programming Vehicle Remotes ......21 Programming Wireless Keypad ....22-23 Parts ..............
  • Page 3 ©2017 GMI Holdings, Inc d/b/a The Genie Company, the Genie logo, Intellicode, Safe-T-Reverse, SmartSet, Sure-Lock, Door Detect, and Safe-T- Beam, are trademarks of The Genie Company. All other trademarks are property of their rightful owners. Consistent with our policy of continu- ing product improvements, we reserve the right to change product speci cations without prior notice or obligations.
  • Page 4: Safety Noti Cations

    SAFETY NOTIFICATIONS & INSTRUCTIONS OVERVIEW OF POTENTIAL HAZARDS READ THIS SAFETY INFORMATION Garage doors are large, heavy objects that move with the help of springs under high tension and electric motors. Since moving objects, springs under tension, and electric motors can cause injuries, your safety and the safety of others depend on you reading the information in this manual. If you have questions or do not understand the information presented, call your nearest trained door system technician or visit our website at www.geniecompany.com.
  • Page 5: Important Safety Instructions

    MORTELLES LIRE ET SUIVRE ATTENTIVEMENT TOUTES LES INSTRUCTIONS D’INSTALLATION ET DE FONCTIONNEMENT AINSI QUE TOUTES LES CONSIGNES DE SÉCURITÉ. Si vous avez des questions ou si vous ne comprenez pas une instruction, veuillez contacter directement The Genie Company. • NE PAS installer l’opérateur sur une porte mal équilibrée. Celle-ci pourrait entraîner de graves blessures. Les réparations et les réglages des câbles, ensembles de ressort ou tout autre article de quincaillerie doivent être e ectués par un pro-...
  • Page 6: Features

    • Slide switch down to turn Sure-Lock™ OFF (red light goes on). Genie Battery Backup (BBU): Included with 3020H-B, and available as an option on 3020H. Provides power to opener in the event of a power failure. NOTE: Genie Battery Backup will only operate after opener installation is completed and Travel Limits have been set.
  • Page 7: Introduction

    INTRODUCTION Now that the Genie® garage door opener is installed, follow the steps in this manual to program the opener so that the door opens and closes properly and all remote devices operate correctly.
  • Page 8: Closing Garage Door (Down Limit)

    La tendeur DOIT être engagée dans le chariot AVANT de régler les limites. Voir le poster d’installation (si fourni) ou RELEASE appelez le service clientèle au 1-800-35-GENIE ou visitez le site www.GenieCompany.com. • NE PAS xer de limites en mode batterie de secours.
  • Page 9: Opening Garage Door (Up Limit)

    PROGRAMMING UP TRAVEL LIMIT Programming UP Limit: 1-2. Enter Programming Mode HOLD 1. Press and hold the UP arrow button. UNTIL • Long LED will light BLUE. 2. Release UP arrow button. Lights • Round LED will ash BLUE. 3. Press and hold the UP arrow button until door is Steady Blue fully open.
  • Page 10: Force Control

    PROGRAMMING FORCE AND CONTACT REVERSE Force Control Contact Reverse Test The force controls are automatically set when the wall control NOTE: The limit and Force settings MUST BE COMPLETED is used for the rst time with garage door opener. The door before performing the Contact Reverse Test.
  • Page 11: Remote Control Programming

    PROGRAMMING ADDITIONAL REMOTE CONTROLS 1. Activate Remote THE REMOTE CONTROLS INCLUDED WITH THIS OPENER HAVE BEEN PROGRAMMED AT THE FACTORY FOR YOUR CONVENIENCE. NOTE: The following instructions are for remote control transmitters purchased separately in addition to those provided with this opener, but can also be used if any remote(s) may require re-programming.
  • Page 12: Important Safety Instructions

    IMPORTANT SAFETY INSTRUCTIONS WARNING To reduce the risk of severe injury or death, read and follow all instructions. NEVER let children operate or play with the door controls. Keep remote away from children. ALWAYS keep the moving door in sight and away from people and objects until door is completely closed. NO ONE SHOULD CROSS THE PATH OF THE MOVING DOOR.
  • Page 13: Regular Maintenance

    MAINTENANCE & ADJUSTMENTS WARNING AVERTISSEMENT L’utilisation d’une autre commande murale pourrait produire des résultats inattendus de la Use of any other wall control can cause unexpected operation of the door and loss of lighting feature. Locate wall console within sight of the door but porte ainsi que le dysfonctionnement de l’éclairage.
  • Page 14: Light Bulb Replacement

    Replace old light bulb(s) with new. • Use 60 Watt MAX. incandescent bulbs or the CFL or LED equivalent. • Genie LED light bulbs, which are speci cally made for garage door openers, are recommended.* • Close powerhead light cover(s). Reconnect power to door opener.
  • Page 15: Carriage Adjustment For Release

    MAINTENANCE & ADJUSTMENTS G. Adjustment Guides WARNING AVERTISSEMENT TO AVOID INJURY OR DAMAGE Pour éviter les blessures ou des dommages • NE JAMAIS régler la force pour compenser des dommages, • NEVER adjust the force settings to adjust for damage, y compris une porte mal équilibrée, un rail de porte coinçant including an unbalanced door, binding door track or ou des ressorts cassés.
  • Page 16: Locating Safe-T-Beam® Pairs

    MAINTENANCE & ADJUSTMENTS Multiple Garage Doors LOCATING SAFE-T-BEAM® PAIRS • NEVER position Safe-T-Beam® modules where signals will cross. Transmitter (RED LED) and Receiver (GREEN LED) • Place the Transmitter (Red LED) Safe-T-Beams on adjacent doors facing in opposite directions. NOTE: Direct sunlight creates interference with Safe-T-Beam ®...
  • Page 17 TROUBLESHOOTING Need help or have questions? DO NOT RETURN to the store. Visit www.genicompany.com or call Customer Service at 1-800-35-GENIE. PROBLEM: WHAT TO DO: • Turn Sure-Lock™ OFF See page 6. Opener does NOT • Check power source. operate when wall –...
  • Page 18: Troubleshooting

    TROUBLESHOOTING POWERHEAD LEDS Powerhead LED Solution Possible Problem Round LED Long LED Normal operation. None required. Check power supply. No response from unit. Contact a trained door system professional. ON/RED/ ON/RED/ Limits NOT set properly. Re-program limits, see pages 8-9. STEADY STEADY Program error.
  • Page 19: Genie Battery Backup Installation

    GENIE® BATTERY BACKUP INSTALLATION Battery backup devices from other manufacturers will not operate with this opener. Use only Genie Battery Backup type battery that was provided. Genie P/N 111658.0002.S (battery only) Installing Genie Battery Backup TO PREVENT POSSIBLE CAUTION SERIOUS INJURY or DEATH...
  • Page 20: Optional Programming & Accessories

    OPTIONAL PROGRAMMING & ACCESSORIES CLEARING MEMORY OF REMOTES 2. Press and Hold + & - Buttons NOTE: Clearing memory of remotes from the powerhead will clear ALL programmed remotes, wireless keypads and vehicle transmitters. The opener will no longer recognize any signal from any remote device, including a missing remote device.
  • Page 21: Programming Vehicle Remotes

    B. Press the chosen HomeLink button for two seconds and release. Press that same button again for two seconds and release. The long LED B. Press and hold the button (2 or 3) to change it to Genie—the corresponding LED will ash. While continuing to hold that button, will ash blue and then turn o .
  • Page 22: Programming Wireless Keypad

    The keypad is now programmed with a PIN number and set up for multi opener operation. Keypad is now ready to LED Flashing program to multiple Genie® Intellicode® garage door openers. Up/Down Key • If LED did not blink twice and shut o , please see RESETTING (enter) THE KEYPAD (FACTORY DEFAULT) section.
  • Page 23 WIRELESS KEYPAD PROGRAMMING STEP 3) OPERATING THE KEYPAD WITH THE OPENER(S) REPLACING BATTERIES Single Door Operation: If the keypad back-lighting fails to operate, Batteries may 1. Ensure number pad back lighting is o . require replacement. 2. Enter PIN number. •...
  • Page 24: Parts

    POWERHEAD PARTS WHITE(+) Item Description QTY. COVER, GENIE PRO LENS, GENIE PRO MOTOR & OPTO ASSEMBLY SOCKET,ANGLED LIGHT TRANSFORMER,120VAC PCB, DC CONTROLLER WITH BBU POWER CORD,72” SCR,M6-1 X 12 HWH THDF (3pk) SCR,HHD,SLTD,TAP,#8X5/1 (3pk) iDCM CONTROL BOARD OPTO ASSEMBLY BATTERY ONLY...
  • Page 25 CHANNEL PARTS Safe-T-Beam® Set Safe- T- Beam ® sensor Safe- T- Beam ® source 1/4" x 1-1/4" Lag screw (x4) Item Description QTY. Carriage Release Handle Head To Rail Bracket (2 for Chain, 1 for Belt) Curved Door Arm Head To Rail Bracket Belt Guard (Belt only) Installation Parts Pack (Blue Bag) Tensioner Assembly Mounting Parts Pack (Orange Bag)
  • Page 26: Dasma Information

    DASMA INFORMATION IMPORTANT Garage Door Openers Are Not Toys INFORMATION Automatic Garage Door Opener Garage Door Safety and Maintenance Guide Do not stand or walk under a moving door! Do not let children or adults play “beat the door. ” It is dangerous and can result in serious injury or death.
  • Page 27 Teach children to keep their hands and ngers clear of section joints, hinges, track, springs and other door parts. Contact with a moving door or its hardware could cause serious injury. The pushbutton wall control should These injuries can also happen be out of the reach of children (at with garage doors that don’t have least 5 feet from the oor) and away...
  • Page 28 Make sure the additional safety devices, such as photo eyes or edge sensors, are properly installed and adjusted (see owner’s manual). Testing and Maintaining The Garage Door Perform routine maintenance steps once a month. Review your owner’s manual for the garage door. If you don’t have a manual, look for the model number on the back of the door, or check the lock handle, hinges or other hardware for the manufacturer’s name...
  • Page 29 Lubrication Regularly lubricate the moving parts of the door. However, do not lubricate plastic parts such as plastic rollers and plastic idler bearing. Consult the door owner’s manual for the manufacturer’s recommendation. Balance Position 3 to 4 Feet Door Balance Periodically test the balance of your door.
  • Page 30: Warranty

    Limited Warranty GMI Holdings, Inc. d/b/a The Genie Company (“Seller”) warrants to the original purchaser of the Models 3020H or 3020H-B, 3120H or 3120H-B garage door opener (“Product”), subject to all of the terms and conditions hereof, that the Product and all components thereof will be free from defects in materials and workmanship for the following period(s) of time, measured from the date of purchase: MOTOR/GEARBOX –...
  • Page 32 THE GENIE COMPANY 1 DOOR DRIVE MOUNT HOPE OHIO 44660 1-800-354-3643 WWW.GENIECOMPANY.COM...

This manual is also suitable for:

3020h-b3120h3120h-b

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