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General Notes (ScanGear)
ScanGear is subject to the following restrictions. Keep these points in mind when using it.
ScanGear Restrictions
• If the computer is shared among multiple users or when you have logged out and back on, a message
indicating that the scanner driver is in use may appear. In that case, disconnect the USB cable from
the computer, then reconnect it.
• Scanning may fail if the computer has resumed from sleep state with the ScanGear active. In that
case, exit ScanGear. Disconnect the USB cable from the computer, then reconnect it.
• Do not connect two or more scanner or multifunction printers with scanner function to the same
computer simultaneously. If multiple scanning devices are connected, you may experience errors
while accessing the devices.
• Make sure that you have adequate disk space available when scanning large images at high
resolutions. For example, at least 300 MB of free space is required to scan an A4 document at 600
dpi in full-color.
• Thick documents may not be cropped correctly when scanned. In that case, crop each item
individually or crop manually.
• Do not enter the computer into sleep or hibernate state during scanning.
• Calibration may take time if the machine is connected via USB1.1.
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