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Send and receive emails and texts
Make sure you have set up your handset
for email according to the separate BT
Office Anywhere Installation Guide.
Remember you can set up and access
personal email accounts using the
phone (See section 6.2 of the BT Office
Anywhere Installation Guide). If you have
experienced problems in Auto Setup
of POP3 or IMAP4 email accounts, see
the panel at the foot of this page.
To send in GSM or Wi-Fi mode
For Wi-Fi connection, ensure the Wi-Fi icon is
displayed. This means you are connected to a
Hub, BT Openzone or compatible wireless router.
Otherwise you are connecting via the GSM
mobile network.
Send an email or text message
1. From the Home screen, press
Start then Messaging.
2. Select an email account or Text
Messages, then click Select.
To switch between text and email from the
inbox press Menu, Tools, Switch Accounts.
3. Click New.
4. Enter the email address or select from your
contacts (in To: field click Menu/Add Recipient).
If sending to more than one person, enter a
semi-colon between each address.
5. Write your message.
6. Click Send.
Please note texts are only possible when
you are in an area with sufficient mobile
coverage. They cannot be sent over Wi-Fi.
Check your Outlook email inbox
When a new email or text arrives an envelope
symbol will appear at the top of the Home Screen.
Text notification appears immediately but if
emails have arrived between the checking period
you set you can manually check for new emails.
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1. From relevant inbox click
Menu/8. Send/Receive.
2. After a few seconds any new emails
will appear in the inbox.
Check your emails using webmail
1. From the Home screen, press Start
then Internet Explorer
2. Enter the website address of your email
provider or select from the Favourites list
if you have stored it there. Click Select.
3. To see the inbox for other types of messages
(e.g. texts, POP3 emails, BT emails), press
Menu, Tools, Switch Accounts and scroll to
the Inbox you want, then press Select.
Advanced email and calendar preferences
1. Press Home to display the Home screen.
2. Press Start, then Message Options.
3. Scroll to the option you want and press
Select to enable or disable it.
Need help with personal email account(s)?
If email auto setup is unsuccessful you will need to
obtain the incoming and outgoing mail settings from
your email provider and enter the settings manually.
To do this, repeat the steps at section 6.2 of the BT
Office Anywhere Installation Guide but uncheck the
box that says "Try to get email settings automatically
from the internet". You will be asked to manually
enter the settings relevant to your email provider.
Otherwise, you may be able to access your email
account using the Web Browser on your phone,
if a webmail version is provided. Simply enter the
relevant web address. Please contact your email
provider for further details.
.
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