GE PVM9005 Owner's Manual page 32

Before you call for service....
Troubleshooting Tips
Save time and money! Review the charts on the following pages first and you may not
need to call for service.
Problem
Oven will not start
Control panel
lighted, yet oven
will not start
CONTROL LOCKED
appears on
display
Floor of the oven
is warm even
when the oven
has not been used
You hear an
unusual low-tone
beep
Vent fan comes on
automatically
Bluetooth
connection not
paired
32
Possible Cause
A fuse in your home may be
blown or the circuit breaker
tripped.
Power surge.
Plug not fully inserted into
wall outlet
Door not securely closed.
Door not securely closed.
START/PAUSE button not
pressed after entering cooking
selection.
Another selection entered
already in oven and CANCEL/
OFF button not pressed to
cancel it.
Cooking time not entered
after pressing COOK TIME
CANCEL/OFF was pressed
accidentally.
The control has been locked.
The cooktop light is located
below the oven floor. When
light is on, the heat it
produces may make the oven
floor get warm.
You have tried to change the
power level when it is not
allowed
The vent fan automatically
turns on to protect the
microwave if it senses too
much heat rising from the
cooktop below.
Power interruption may
disrupt bluetooth connection
What To Do
• Replace fuse or reset circuit breaker.
• Unplug the microwave oven, then plug it back in.
• Make sure the 3-prong plug on the oven is fully
inserted into wall outlet.
• Open the door and close securely.
• Open the door and close securely.
• Press START/PAUSE.
• Press CANCEL/OFF.
• Make sure you have entered cooking time after
pressing COOK TIME.
• Reset cooking program and press START/PAUSE.
• Press and hold CANCEL/OFF for about 3 seconds
to unlock the control.
• This is normal.
• Many of the oven's features are preset and can-
not be changed.
• This is normal.
• Try to reconnect by initiating the CHEF CONNECT
process on the GE Range, then holding the CHEF
CONNECT button for 3 seconds on the
microwave. This will restart the pairing process.
If this does not work, unplug unit or reset the
circuit breaker to reset the control.