COBHAM explorer 727 User Manual page 154

ID
Event Text
02200 to
Ethernet data
02209
session failed
02900 to
Network failed
02909
authentication
03500 to
2-wire
03509
calibration
failure
03600 to
2-wire
03609
operational
failure
08002
One or more
ports has PoE
disabled due to
power
limitations
08008
Antenna exceeds
voltage
threshold
08009
Power Hold-up -
the terminal can
no longer power
the antenna
98-126882-F
Chapter 5: Maintenance and troubleshooting
Explanation
Ethernet data session could
not be established.
The EXPLORER 727 does not
accept the network as a valid
BGAN network.
2-wire calibration failed on the
Phone/Fax interface, because
of:
1. Common mode balance
error.
2. The phone is off-hook.
3. Wires are shorted to each
other or to ground.
The Phone/Fax interface fails
to operate. Possible reasons:
1. Ground shorted.
2. Power overload.
3. Temperature overload.
The power supply to the
terminal has dropped critically.
PoE is disabled to ensure
enough power to the antenna.
The antenna voltage is either
too high or too low.
The power supply to the
terminal has dropped for too
long. The antenna does not
have enough power to
function.
Status signalling
Remedy
See the call log for the cause of
the error. Refer to To view the
lists of calls and data sessions
on page 60.
If the problem persists, contact
your distributor.
Restart the terminal.
If the problem persists, contact
your distributor.
1. Check the wires to your
phone or fax.
2. Put phone on hook.
3. Check the wires.
1. Check the wires.
2. Wait until the event is
cleared; then try again.
3. Wait until the event is
cleared; then try again.
Ensure a stable power supply to
the terminal.
Check the cable to the
antenna.
Contact your distributor if the
problem persists.
Ensure a stable power supply to
the terminal.
147