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Trouble Shooting
Tablet displays network or service error message
•
When you are located in places with poor signal, your
tablet may lose its Wi-Fi connection. Try moving closer to
the Wi-Fi router.
Touch screen response is slow or incorrect
If the tablet's touch screen response is incorrect, please try
the following:
•
Remove any protective film on the touch screen. The
protective film may prevent the device recognition input.
•
Make sure that your fingers are dry and clean before you
tap the touch screen.
•
Restart the tablet to clear any temporary software bugs.
Tablet is frozen or a serious error appears
•
If the tablet is frozen or suspended, you may need to close
the app program or reset the tablet.
•
If the tablet is frozen or slow to respond, press and hold
the power button for 8 seconds to reset the tablet.
•
If that doesn't work, insert a paper clip into the RESET hole
on the back of the tablet, then press and hold the Power
button for 4~5 seconds to turn on the unit.
Tablet gets warm
•
When using for a long time, the tablet may be warm. This
is normal and will not affect the life or performance of the
unit.
Additional Information
EN-29
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