Warranty - Apex Digital LE3212D User Manual

Limited North American Warranty
LE3212D
For peace of mind and valuable services, please take a moment to register your product at www.tmaxdigital.com.
Tmax Digital, Inc. expresses the following non-transferable and limited warranty on a new Apex Digital LE3212D purchased from an authorized
Apex Digital® U.S. retailer. Retain the original bill of sale for proof of purchase.
Limited One (1) Year Warranty
We warrant the parts in this product against defects in material or workmanship for a period of one (1) year from the date of original purchase from an Apex
Digital® authorized retailer. We also warrant labor charges for a period of one (1) year from the date of original purchase. During the limited warranty
period, we will provide a technician to service repairs in your home for a TV that is 32" and above, or you may bring it in to an Apex Digital authorized
service center. For a list of Apex Digital authorized service centers, please call the Apex Digital customer support line. Service repairs may be made with
new or recertified parts. Service that is provided is warranted for the duration of the original warranty or 45 days. If it is determined to have the unit to be
sent in for service/replacement, it is customer's responsibility to retain the original packaging or provide secure packaging in order to facilitate any warranty
service.
Your Responsibility
The above warranty is subject to the following conditions: You must retain the original bill of sales to provide proof of purchase then call Customer Service
for an assessment of the problem. Labor service charges for set installation, setup, adjustment of consumer controls and installation or repair of any type
of antenna or cable systems are not covered by this warranty. Reception problems caused by inadequate antenna or cable systems are your responsibility.
The warranty extends only to defects in materials or workmanship as limited above and does not extend to any other products or parts, accessories that
have been lost, discarded, damaged by misuse, accident, neglect, acts of God such as lightning, voltage surges in the home, improper installation, rendered
illegible. Warranty does not cover cosmetic damage.
How to Obtain Warranty Service
If after following the operating instructions and reviewing the FAQ pages for televisions at www.tmaxdigital.com, contact Customer Service directly
at (877) 833-1888, from 7 am to 9 pm (CST), daily. You will be instructed on how your claim will be processed.
Have information available including date of purchase, serial number and the problem with the product. Should a problem be determined to be within the
limits of the warranty you will be provided with an on-site authorization number and instructions. Proof of purchase must be confirmed before any warranty
service can be provided. Should a claim not be covered by the limited warranty, you will be asked whether you wish to have service provided for a fee.
We may charge the customer for any service call made for anything not covered by the limited warranty.
Limitations
Your LED panel is an innovative device that is manufactured to precise tolerances with active performing pixels of at least 99.9%. As such, it is NOT a
malfunction to view multiple nonperforming pixels on your screen. All warranties implied by state law are expressly limited to the duration of the limited
warranty set forth above with the exception of warranties implied by state law. The foregoing warranty is exclusive and in lieu of all other warranties,
guarantees, agreements etc., with respect to repair or replacement of any parts. We shall not be liable for consequential or incidental damage or exclusions
and imitations of incidental or consequential damages, so the above may not apply to you.
For our Pixel Policy, please refer to our website www.tmaxdigital.com.
This warranty gives you specific rights though these rights may vary from state to state. Some states do not allow limitations on the duration of the warranty
or exclusions and limitations of incidental or consequential damages, so the above may not apply to you.
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