Troubleshooting - Panasonic KX-PRW130 Operating Instructions Manual

Useful Information

Troubleshooting

If you still have difficulties after following the instructions in this section, disconnect the base unit's
AC adaptor, then reconnect the base unit's AC adaptor. Remove the batteries from the handset,
and then insert the batteries into the handset again.
General use
Problem
The handset does not turn
on even after installing
charged batteries.
The unit does not work.
The handset display is
blank or dark.
I cannot hear a dial tone.
The base unit beeps.
The handset display
begins operating
automatically.
Menu list
Problem
The display is in a
language I cannot read.
48
Cause/solution
R Place the handset on the base unit or charger to turn on the
handset.
R Make sure the batteries are installed correctly (page 9).
R Fully charge the batteries (page 10).
R Check the connections (page 9).
R Unplug the base unit's AC adaptor to reset the unit. Reconnect
the adaptor and try again.
R The handset has not been registered to the base unit. Register
the handset (page 33).
R The handset is in screen saver mode (page 13). Activate the
handset display again by:
– pressing M
– pressing MOFFN at all other times.
R "LCD backlight" is set to "Off" while on charge. Change
the setting (page 24).
R Make sure that you are using the supplied telephone line cord.
Your old telephone line cord may have a different wiring
configuration.
R The base unit's AC adaptor or telephone line cord is not
connected. Check the connections.
R Disconnect the base unit from the telephone line and connect
the line to a known working telephone. If the working
telephone operates properly, contact our service personnel to
have the unit repaired. If the working telephone does not
operate properly, contact your service provider/telephone
company.
R New messages have been recorded. Listen to the new
messages (page 37).
R Demonstration mode is activated. Remove the batteries from
the handset, and then insert the batteries into the handset
again.
Cause/solution
R Change the display language (page 12).
For assistance, please visit http://www.panasonic.com/help
N when on a call.