LG WD-12590BD Owner's Manual page 26

T roubleshooting guide
Symptom
Water does not enter
washer or it enters
slowly
Water in the washer
does not drain or
drains slowly.
Washer does not start
Washer will not spin
Door does not open
26
Possible Cause
• Water supply is not adequate in
area.
• Water supply tap is not
completely open.
• Water inlet hose(s) are kinked.
• The filter of the inlet hose(s)
clogged.
• Drain hose is kinked or clogged.
• The drain filter is clogged.
• Electrical power cord may not be
plugged in or connection may be
loose.
• House fuse blown, circuit breaker
tripped,or a power outage has
occurred.
• Water supply tap is not turned on.
❋ Check that the door is firmly
shut.
The door lock will only release
After 2~3 minutes, either at the
end of the cycle or after
pressing the Start/ Pause button
During a wash.
Solution
Check another tap in the house.
Fully open tap.
Straighten hose.
Check the filter of the inlet hose.
Clean and straighten the drain hose.
Clean the drain filter.
Make sure plug fits tightly in wall
outlet.
Reset circuit breaker or replace fuse.
Do not increase fuse capacity.
If problem is a circuit overload, have
it corrected by a qualified electrician.
Turn on water supply tap.
Close the door and press the
Start/Pause button. After pressing the
Start/Pause button, it may take
a few moments before the clothes
washer begins to spin. The door must
lock before spin can be achieved.
Once started, the door can not be
opened for safety reasons.
Wait one or two minutes before
opening the door to give the electric
locking mechanism time to release.