COX Homelife User Manual
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COX Homelife User Manual

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Summary of Contents for COX Homelife

  • Page 1 User GUide...
  • Page 2 Welcome to enhanced security for your home. Whether you’re at home or away, at your desk or on the go, the Cox Homelife system makes it simple to monitor your property, keep your loved ones safe, and stay connected to home and family from anywhere.

  • Page 3: Table Of Contents

    ContentS Components and operation ..................3 Passcodes and Passwords ..................4 4-digit Keypad Codes .....................4 secret Word ......................4 Web Portal Username and Password ..............4 touchscreen Control Panel ..................5 Home screen ......................5 security status Header ....................5 system and Zone Trouble Header ................6 Arming and disarming with the Touchscreen ............. 7 Quickarm ........................
  • Page 4 — from a laptop or tablet computer, key fob or smartphone. If you have any questions, please email or call us for technical support 24/7: Email: www.cox.com/homelifesupport Phone: 1-877-404-2568...

  • Page 5: Components And Operation

    The router included in your system should not be changed, including factory settings and cable configuration, nor disconnected unless you’re advised by Cox Communications. touCHSCreen Control Panel The Security Status Header is used to arm and disarm the system.

  • Page 6: Passcodes And Passwords

    ® iPod touch, ® iPad® or Android®-powered device. Go to https://portal.coxhomesecurity.com to set up or change your username and password. Note: You are required to update your information in the Cox Homelife SM subscriber portal with your permit number. Here is how to do this: •...

  • Page 7: Touchscreen Control Panel

    TOUCHSCREEN CONTROL PANEL Touchscreen Control Panel The interactive touchscreen control panel is the brain that enables you to operate your security system and interact with your home at the touch of a button. Depending on the options you have, you can use it to arm and disarm your system, view live video from cameras placed in your home, change light and thermostat settings, and view real-time web content —...

  • Page 8: System And Zone Trouble Header

    touCHSCreen Control Panel SyStem StatuS ColorS and IConS The Security Status Header can display different colors and icons that give you a quick overview of your system’s status. A red bar with the locked padlock icon A green bar with the unlocked padlock displays when the system is armed.

  • Page 9: Arming And Disarming With The Touchscreen

    TOUCHSCREEN CONTROL PANEL ARMING THE SYSTEM The touchscreen is used to arm and disarm the system. 1. Touch the Disarmed - Press to Arm button on the Home screen. 2. Select Arm Stay to arm the sensors on your doors and windows only with a 30-second exit delay, or Arm Night to arm the system with no delay.

  • Page 10: Emergency

    TOUCHSCREEN CONTROL PANEL EMERGENCY Sends an immediate alarm to the Central Monitoring Station, indicating an emergency of a specific type — medical, fire or police. 1. Press the Settings widget and enter your Keypad Code. 2. Touch the Shield icon on the bottom of the touchscreen to display the individual emergency buttons.

  • Page 11: Home Management

    TOUCHSCREEN CONTROL PANEL HOME MANAGEMENT View live video from in-home cameras, adjust lighting and thermostat settings, and darken the touchscreen display CAMERAS View live video from cameras installed on your system. 1. Touch the Cameras widget. 2. Touch the camera image to view live video from that camera.

  • Page 12: Information, Media And Entertainment

    TOUCHSCREEN CONTROL PANEL CLOCK Touch the clock widget icon to display the current time in several formats. 1. Touch the Clock widget. 2. Touch to add seconds to the digital time display. 3. Touch to change to an analog clock. INFORMATION, MEDIA AND ENTERTAINMENT Customizable information at your fingertips.
  • Page 13 TOUCHSCREEN CONTROL PANEL WEATHER Displays the current weather conditions and a four-day forecast. 1. Touch the Weather widget. The current conditions and four-day forecast will appear. 2. Touch Local Radar for a weather radar view of your location. 3. Touch the location button to view weather for different locations.
  • Page 14 TOUCHSCREEN CONTROL PANEL PHOTOS Displays photos from your Yahoo! fl ickr® account in full-screen mode on the touchscreen. A sample photo set will appear when the Yahoo! fl ickr feature is not enabled. Note: You need a Yahoo! fl ickr account with at least one photo set to personalize this feature.

  • Page 15: Key Fob Keychain Remote

    KEY FOB KEYCHAIN REMOTE Introduction Introduction Introduction The wireless Key Fob Remote gives you additional access The wireless Key Fob Remote gives you additional access to your system in or near your home, enabling you to: to your system in or near your home, enabling you to: •...
  • Page 16 KEY FOB KEYCHAIN REMOTE DISARMING THE SYSTEM Before entering the home when the system is Armed, press button for about two seconds to disarm the system without entering the premises. The LED flashes green once to indicate that it has contacted the system, then lights green for one second indicating that the system is Disarmed.

  • Page 17: Web Access

    WEB ACCESS Introduction You can also access your Cox Homelife system through a personal, secure web page. That means you can check the status of your home, arm and disarm your system, see live video of your home, view video clips and pictures, change settings and do much more from anywhere you have Internet access.

  • Page 18: Security

    WEB ACCESS SECURITY The website Summary tab indicates the overall status of your security system. To arm a disarmed system: 1. Click the Security Status header when it is in the Disarmed state. Or select Security > Arm on the toolbar. 2.
  • Page 19 WEB ACCESS Manage Security Zones To manage Security Zones, select Security > Security Zones on the toolbar. From this screen you can modify the names of the zones used by the Subscriber Portal and turn zones off and on. Setting Up Your Emergency Dispatch Contacts The Emergency Dispatch contacts are the persons contacted by the Central Monitoring Station when an alarm is tripped.

  • Page 20: Saved Videos And Pictures

    WEB ACCESS SAVED VIDEOS AND PICTURES View pictures and video clips that were captured via a rule or manually. 1. View any of the four most recent pictures or video clips by clicking the respective thumbnail image. 2. Click View Saved Pictures and Videos to view all captured pictures and video clips.

  • Page 21: Cameras

    WEB ACCESS CAMERAS This feature displays live video and enables you to capture manual pictures or video clips from cameras installed in your home. Viewing and Capturing Live Video and Snapshots To view live video from the cameras attached to your system and take snapshots or videos, click View Live Video or click Cameras >...

  • Page 22: Thermostats

    WEB ACCESS THERMOSTATS The current states of your thermostats are displayed on the Main screen. To manage your thermostats: 1. On the Main screen, in the Thermostats tool, click Manage Thermostats or click the Thermostats Tab. The current temperature appears in the middle of the screen. The Unit of Measure button on the right indicates whether the temperature is displayed in Fahrenheit or Celsius.

  • Page 23: Manage Contacts

    WEB ACCESS MANAGE CONTACTS Your contacts are the persons available for notification by Emergency Dispatch. Not all contacts need to be added as Emergency Dispatch contacts. For example, you can choose to list an adult who lives nearby, but is contacted by the Central Monitoring Station only in the event of an alarm when you are out of town.
  • Page 24 WEB ACCESS To set a Schedule rule: 1. Determine the Start Time for your Schedule. Check the box if you would like to add an End Time. Determine if you want the Schedule to repeat during the set times and then click the applicable Days. 2.

  • Page 25: Manage Touchscreen Widgets

    WEB ACCESS To set a Nonevent rule: 1. Select a specific security zone to monitor. 2. Determine the event that fails to occur during the specified time range. 3. Determine the time/day range when the rule is applicable. 4. Select the action to be taken if the specified conditions of the rule are met.
  • Page 26 WEB ACCESS Adding Touchscreen Widgets 1. Click on the Touchscreen widget you want to add from the top menu bar. 2. Click Add Widget. The Subscriber Portal pushes the widget to the touchscreen. An “updating” message is displayed while the widget is being added. Editing Touchscreen Widgets Several touchscreen widgets can be personalized.

  • Page 27: Mobile App Access

    MOBILE APP ACCESS Introduction The iPhone® and Android mobile apps allow you to ™ access a core set of security system functions using your Android device, Apple® iPhone, ® iPod touch® or iPad. ® The application contains only the essential functionality available through web access.

  • Page 28: Cameras

    MOBILE APP ACCESS To disarm your security system: 1. On the Home screen, tap Security. 2. On the Security screen, tap Armed – Press to Disarm. 3. Enter your 4-digit Keypad Code to disarm the system. CAMERAS View live video or captured pictures and video clips. To view live video from your cameras: 1.

  • Page 29: Lights

    MOBILE APP ACCESS LIGHTS Adjust all lights connected to your system via the plug-in modules. 1. On the Home screen, tap Lights. 2. If the light is on, tap Off to turn it off. 3. If the light is off, tap On to turn it on. 4.

  • Page 30: History

    MOBILE APP ACCESS HISTORY View a log of events that have occurred in the system. 1. On the Home screen, tap History. 2. Choose to view a history of recent events based on the following criteria: • All — All logged events. •...
  • Page 31 System Home Security Permit Remember to secure a home security permit. Emergency services won’t be deployed unless the home security permit is submitted. You can update the Cox Homelife subscriber portal with your permit number. Passwords Keep your passwords in a safe, secure place other than this User Guide, and be sure your Secret Word is easy to remember, pronounce and spell.
  • Page 32 Cox Homelife Toll Free 877-404-2568 cox.com/homelife ©2012 Cox Communications, Inc. All rights reserved. Use of Apple products are subject to Apple’s terms and conditions. Use of Android products are subject to Android’s terms and conditions.

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