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Quick Troubleshooting - Infinite SCOM100 Troubleshooting Manual

Remote control and alarming
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LED
READY
Blinking slowly: The unit starts up after power up (approx.
1 minute)
Blinking fast: The unit starts after holding the start up
button pressed during power up: Initialization process
(approx. 1 minute)
On: Unit start up completed OK
Off with ERROR LED off: No user administrator
Off with ERROR LED on: See ERROR LED

3.1 Quick Troubleshooting

The ready LED
goes off after the
start up sequence.
The unit does not
respond to SMS at
all.
The unit does not
respond to
configuration SMS
commands.
The unit does not
execute my digital
output control
commands.
The unit does not
send an alarm SMS
after a digital input
state changes.
SCOM100: Troubleshooting
Indication
found in SIM
Case 1: Error LED is off
You started the unit for the first time and the
SIM card does not contain a user name and
phone number in the phone book directory.
See chapter 3.1.
Case 2: Error LED is on
An error occurred during start up.
See manual chapter 9.4 & 9.5.
The unit does not register to the GSM
provider network. Check if the 'NETWORK'
LED is blinking. Connect a proper GSM
antenna to the unit (See Manual chapter 2.6)
The 'Response SMS' parameter is probably
off. Set the parameter to on state.
Read Manual chapter 6.2.1
Check the status LED.
The unit is probably in STOP or MONITOR
status. Set the unit status to RUN. See
Manual chapter 6.1.
Read the SMS response to your command.
The device is in STOP mode.
The respective input is not activated for
alarming. Activate the input by sending the
proper configuration command (See Manual
chapter 4.3).
SCOM100
Remote control and alarming
7

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